Digital Transformation

Why organisations work with Costantino Roselli He treats the avatar economy as an operating model, not a marketing channel. His core argument to boards is that avatar-native businesses need their own P&L, audience strategy, and creative pipeline, separate from the corporate website. He runs NTZNS as a working laboratory for the thesis, so the case studies he brings are commercial rather than conceptual. The Gabby digital fashion case, generating around $25,000 monthly within 18 months, is the worked example he uses to show what a single avatar-native operator can produce. He sits inside the institutional conversation through the Metaverse Fashion Council advisory board and the Metaverse Standards Forum, which gives boards a sense of where industry consensus is forming on interoperability, identity, and IP. He is one of the few speakers in this category who connects transmedia storytelling craft to commercial outcomes, which matters for brands that need narrative depth across owned channels, gaming, and creator platforms. Biography highlights Founder and CEO of NTZNS (NeTiZeNS), an immersive innovation studio building avatar-economy ventures. Advisory board member, Metaverse Fashion Council. Member, Metaverse Standards Forum. Speaker, Delphi Economic Forum IX, on the panel “Beyond the Hype: The Metaverse and its Future Hurdles”. Author of Million Dollar Chest: Pick Yourself and Become Unstoppable (2018). Founder of Weird Authentic People, an early digital branding agency using avatars and AI-led storytelling for client communication. Biography The avatar economy is mostly being run by the wrong people inside large companies. Marketing teams that built corporate websites are being asked to design digital fashion drops, transmedia worlds, and creator-led revenue lines, and the results read as expensive experiments rather than businesses. Roselli’s central argument is that this is structural. Avatar-first commerce demands its own operating unit. NTZNS, the studio he founded and leads, is the working test of that thesis. The company builds avatar-native ventures, mentors digital-only creators, and packages the playbook for brands trying to move past pilots. The reference case Roselli cites publicly, a fifteen-year-old creator in Argentina generating around $25,000 a month through an avatar-led fashion line, is used as a deliberate provocation to boards: a single distributed operator can already produce material revenue from this category. His institutional footprint gives the argument standing. He sits on the advisory board of the Metaverse Fashion Council, holds a seat in the Metaverse Standards Forum, and speaks regularly inside the policy circuit, including the Delphi Economic Forum panel on the metaverse and its hurdles in 2024. The point of those affiliations, in his framing, is to track where interoperability, identity, and IP standards are settling, because those are the variables that determine whether avatar businesses are durable. What separates Roselli from most metaverse commentators is that he treats storytelling as a commercial discipline. Transmedia worldbuilding, in his account, is not creative dressing on top of a technology stack. It is how avatar-native ventures earn audience loyalty across gaming, social, and owned channels at the same time, and it is the variable most brands fail to invest in seriously when they enter the category. Key speaking topics Avatar economy as an operating model Transmedia storytelling for consumer brands Generative AI in worldbuilding and creator economies Digital fashion and luxury in immersive environments Future of work, identity, and digital citizenship Metaverse standards, interoperability, and IP Ideal for CMOs, chief brand officers, and digital strategy leads at consumer brands evaluating digital fashion, gaming, and creator-led commerce. Innovation and venture teams inside fashion, luxury, beauty, entertainment, and media groups. Foresight and strategy teams looking for a substantive, commercially grounded view of the metaverse beyond the 2022 hype cycle. Audience outcomes A clear operating distinction between metaverse marketing, where existing functions can deliver, and avatar-native business, where they cannot. A specific revenue lens on digital fashion, creator commerce, and avatar IP, with named examples of what working models look like. A framework for deciding which categories of audience and revenue justify a dedicated avatar-native unit. A practical view of where standards work on interoperability and identity is heading, and what that means for long-term IP decisions.

Why organisations work with Nicholas Jeffery Four ISP CEO and COO seats across Hostmark, Worldport, PSINet Europe and Uniserve Communications, giving him a working view of what actually happens inside a telecoms or managed service business when the model shifts. A second career on the investor side as Head of Investment Planning and Strategy for the TMT Group at the European Bank for Reconstruction and Development, where capital allocation decisions in technology and media were made across EMEA. Direct operating experience of digital transformation as a SaaS COO at VIMtrek and Vizerra, in Building Information Management and 3D virtualisation, and as the executive behind Digital Realty’s EMEA sales and marketing strategy. Co-creator of Buzzmetrics, the social media intelligence business acquired by Reed, with a forty-year line of sight across branding from 1980s corporate identity work to the current AI reset. A geopolitical voice on Central Europe through his “Danube Dispatches” column at WBN News, which gives boards with Hungary, EU or CEE exposure a senior commercial reader of the political terrain. Biography highlights CEO of Uniserve Communications Corporation from March 2017; led the listed share price from CND$0.04 to CND$0.67 within nine months of joining. European MD/COO and CEO of internet service providers including Hostmark, Worldport, PSINet Europe and Uniserve. Head of Investment Planning and Strategy, TMT Group, European Bank for Reconstruction and Development (EBRD). COO of VIMtrek and Vizerra, SaaS firms in architectural 3D virtualisation and Building Information Management software. Co-creator of Buzzmetrics, the social media measurement business acquired by Reed. Founding and Managing Partner of Impresario Partners International; Chairman of Ventree Innovations Inc.; author of the Danube Dispatches column at WBN News. Biography PSINet Europe was in administration when its European operations had to be rebuilt as a managed services business. Nicholas Jeffery was one of the executives who ran that kind of work across four internet service providers, including Hostmark, Worldport and, later, Uniserve Communications, where as CEO from March 2017 the listed share price moved from CND$0.04 to CND$0.67 within nine months. The unusual part of his career is that the operating CEO work sits alongside an investor seat. As Head of Investment Planning and Strategy for the TMT Group at the European Bank for Reconstruction and Development, he was inside the capital allocation conversations on telecoms, media and technology investments across EMEA. Boards rarely meet a single adviser who has been both buyer and operator on the same kinds of assets. The second strand of his work is brand and customer. He co-created Buzzmetrics, the social media intelligence business later acquired by Reed, ran sales and marketing strategy for Digital Realty across EMEA, and has now turned his forty-year branding line into a commentary on how AI is reshaping the discipline. The talk “Teaching an Old Dog New Tricks: A 40-Year Branding Veteran Embraces AI,” delivered at WINK 2025, sits in this strand. He works between Vancouver, Budapest, London and Kampala as Founding and Managing Partner of Impresario Partners International and Chairman of Ventree Innovations Inc. From Budapest he writes the Danube Dispatches column at WBN News, a serious commercial reader’s account of Hungarian politics and Central European risk in the run-up to the 2026 Hungarian election. He was nominated for the Global Business and Authors’ Award UK 2024. Key speaking topics Digital transformation in telecoms, media and technology businesses Branding strategy under AI Scaling, restructuring and turning around technology companies Investment strategy in TMT Building Information Management and SaaS commercialisation Central European political and commercial risk Ideal for TMT, telecoms and media company boards and executive teams running through transformation or restructuring Private equity, venture and infrastructure investors with TMT or CEE exposure CMOs and brand leaders rethinking marketing operations under generative AI Boards with Hungary, EU accession state or wider Central European commercial exposure Audience outcomes A working operator’s account of what changes inside a telecoms or SaaS business when a transformation plan meets the P&L An investor-side perspective on how TMT capital allocation decisions get made and where they fail A practical view on how the branding discipline is being reorganised by AI, drawn from four decades inside the function A senior commercial reading of Central European political risk for boards exposed to Hungary and the wider region

Why organisations work with Mark van Rijmenam He gives boards a named decision framework, WAVE (Watch, Adapt, Verify, Empower), drawn from his book Now What?, now built into an operating diagnostic that scores a leadership team’s AI readiness against its own industry and regulatory context. The framework translates futurist material into something a planning cycle can actually use. His research base spans AI, blockchain and the metaverse across six books, so the technology view is not a single-trend pitch but a structured map of how these layers interact for an operating business. Salesforce named him one of 16 human voices shaping the future of AI, which gives buyers an external credibility marker beyond bureau ranking. He has built and run technology platforms himself, Datafloq and Futurwise, and has turned the WAVE framework into the Intelligence Age Scorecard, so the perspective is informed by building the tools, not only commenting on them. Format range is unusually wide for a futurist: he delivered the first TEDx talk in virtual reality and a TEDx in Athens via digital twin, and runs sessions in person, virtually and as holographic delivery when the brief calls for it. Biography highlights PhD in Management, University of Technology Sydney Author of six books, including Step into the Metaverse (Wiley) and Now What? How to Ride the Tsunami of Change Founder of Datafloq and of Futurwise, an AI-powered insights platform Certified Speaking Professional (CSP) and Global Speaking Fellow Recognised by Salesforce as one of 16 human voices shaping the future of AI Delivered the first TEDx Talk in virtual reality (2020) and a TEDx talk in Athens via digital twin (2023) Biography The hardest question for a board right now is not whether AI matters. It is what to commit to, when most of the technology in front of them will be obsolete in eighteen months. Van Rijmenam works on that question. His latest book, Now What? How to Ride the Tsunami of Change, sets out the WAVE framework: Watch, Adapt, Verify, Empower. The framework is built to be used by an executive team in a planning cycle, not admired from a stage. The credibility behind that work is structural. A PhD in management from the University of Technology Sydney sits alongside six published books that span big data, blockchain, the metaverse and now generative AI. Step into the Metaverse was published by Wiley in 2022. Future Visions, written in five days as an experiment in human-AI co-authorship with ChatGPT, came the following year. The body of work treats each technology layer as part of a connected operating reality, not as standalone trends. He builds the tools he talks about. Datafloq curates emerging-technology intelligence for executives. Futurwise is an AI-powered learning environment he founded to give organisations a structured way to track signal across technology, regulation and culture. He has since turned WAVE into the Intelligence Age Scorecard, a diagnostic that scores a leadership team’s AI readiness, surfaces the gap between what the C-suite believes and what management experiences, and returns a 90-day action plan. Salesforce named him one of 16 human voices shaping the future of AI, and the Global Speakers Federation has admitted him as a Global Speaking Fellow, a designation held by fewer than fifty people worldwide. The format choices reinforce the argument. He delivered the first TEDx Talk in virtual reality in 2020, and a TEDx in Athens in 2023 through a digital twin. For a buyer, the relevant signal is not the novelty. It is that the speaker is using the technologies he is asking leadership teams to make decisions about. Key speaking topics Generative AI and enterprise deployment Strategic foresight and scenario planning Decision architecture under exponential change The metaverse and immersive business models Blockchain and distributed-ledger applications AI ethics and governance Future of work and human-machine collaboration Ideal for Boards and executive committees setting AI and emerging-technology strategy Strategy, innovation and transformation leaders moving from pilots to operational deployment CTO, CIO and Chief Digital Officer audiences Leadership offsites and planning cycles where a structured foresight method is needed Audience outcomes A working decision architecture (WAVE) that an executive team can apply to its own AI and technology bets, with the option of a structured readiness diagnostic that benchmarks the team against its industry A structured map of how AI, blockchain and immersive technologies interact across the operating model A clearer view of where to commit capital now and where to keep optionality A read on where leadership perception and operational reality diverge on AI, including early preparedness for AGI-level systems Specific examples of organisations that have moved from technology pilots into operational advantage

Why organisations work with Manisha Tank Five years hosting the Singapore Fintech Festival, the largest fintech gathering in Asia, gives her live editorial command of a 7,000-seat stage and a working knowledge of the sector’s senior players. A 25-year anchoring career across Reuters Television, BBC News and CNN International means she interviews from a position of subject fluency, not a script. She has put questions to CEOs, founders, policymakers and heads of state on live broadcast television. She moderates the Milken Institute Asia Summit and hosted Earthshot+ during The Earthshot Prize week in Singapore in 2023. Both events demand a host who can move between climate finance, technology and policy in the same panel without losing the room. She produces and hosts long-form branded podcast series for Standard Chartered CCIB and Accenture, so corporate communications teams are buying a known editorial product, not an unknown. Based in Singapore. A buyer running a regional summit in Asia gets a host who understands the regulatory, political and capital context their senior speakers actually operate in. Biography highlights 25-plus years as an international broadcast journalist for Reuters Television, BBC News and CNN International. Former anchor of CNN’s News Stream from Hong Kong (Asian TV Awards, Best TV News Programme) and Talk Asia. Host of the Singapore Fintech Festival for five consecutive years. Moderator at the Milken Institute Asia Summit and host of Earthshot+ at The Earthshot Prize Singapore 2023. Host of the podcast Tank Talks Asia, and producer of corporate podcast series for Standard Chartered CCIB and Accenture. Winner, Summerson Goodacre and Daily Telegraph Wealth Management Award for Best Industry Commentator, 2007. Read Philosophy, Politics and Economics at the University of Oxford. Biography Running a senior conference stage is a different craft from delivering a keynote on it. The host sets the editorial pace, frames the question the panel is actually there to answer, and decides when to press a CEO and when to move on. Get it wrong and a marquee event reads as flat. Get it right and the room produces the material that gets quoted for the rest of the year. That is the work Manisha Tank has done for two and a half decades. She spent the formative part of her career as a financial news reporter for Reuters Television, posted to New York to cover the Nasdaq and the NYSE in the late 1990s, then anchored business and main news bulletins for BBC News in London. She joined CNN International in the mid 2000s and fronted News Stream from Hong Kong, which won Best TV News Programme at the Asian TV Awards, and the long-form interview series Talk Asia. Now based in Singapore, she has built a second career as the editorial host of the region’s most senior business stages. Five consecutive years at the Singapore Fintech Festival. Recurring moderation work at the Milken Institute Asia Summit. Host of Earthshot+ at The Earthshot Prize week in Singapore in November 2023, the investor-facing day of Prince William’s climate prize. She produces and hosts long-form branded podcast series for Standard Chartered CCIB and Accenture, and her own podcast, Tank Talks Asia, interviews senior figures from across the region. Her subject anchors are fintech, financial inclusion, sustainability and digital transformation. Her award for Best Industry Commentator from the Daily Telegraph and Summerson Goodacre dates back to 2007. The continuity is the craft itself: she remains one of the few hosts in Asia who can hold a CEO panel, a head-of-state interview and a climate finance session in the same programme without losing the room. Key speaking topics Conference hosting and main-stage moderation Panel moderation for senior leadership audiences Fintech and financial inclusion in Asia Net zero transition finance and sustainability Digital transformation and emerging technologies Corporate podcast hosting and branded audio Ideal for Senior business and finance summits in Asia that need an experienced editorial host on the main stage. CEO-level panel sessions on fintech, sustainability or digital transformation where the moderator needs to push without breaking the room. Corporate communications and marketing leads commissioning long-form branded podcast series with a recognisable broadcaster. Investor days, awards nights and after-dinner programmes that require an emcee with broadcast pedigree. Audience outcomes A programme that runs to time, with sessions that end on the question the audience came to hear answered. Panels that get past prepared talking points, because the moderator knows the subject and the speakers. A senior audience that stays in the room for the second half of the day. A set of session clips and quotes the marketing team can use long after the event.

Why organisations work with Miriam Meckel She runs the leadership academy that European boards turn to when they need their executive layer fluent in AI, quantum and adjacent technologies, which gives her a live read on where senior teams actually get stuck. Her 2024 book with Lea Steinacker, “Alles uberall auf einmal”, is one of the most cited German-language treatments of generative AI for business audiences, anchored in regulation, labour markets and governance rather than hype. She combines a serious academic chair at the University of St. Gallen with two decades inside business media, including the editorship of WirtschaftsWoche, so her framing is built for executive audiences rather than translated for them. Her work on brain-computer interfaces and cognitive enhancement gives her unusual range when the conversation moves from current AI deployment to the next horizon of human-machine integration. She holds the 2025 Rudolf-Diesel-Medaille for Best Media Communication, a recognition explicitly tied to making complex future technologies practical for executive audiences. Biography highlights Co-founder and CEO of ada Learning GmbH, the AI and transformation academy spun out of Handelsblatt Media Group with Lea Steinacker and Verena Pausder. Professor of Communication Management and Director of the Institute for Media and Communication Management, University of St. Gallen. Co-author of “Alles uberall auf einmal” (Rowohlt, 2024) on artificial intelligence; author of “Mein Kopf gehort mir” (Piper, 2018) on brain-computer interfaces. Former editor-in-chief and publisher of WirtschaftsWoche, the first woman to lead the title. Faculty Associate at Harvard’s Berkman Klein Center for Internet and Society; board member of Swiss media group Tamedia. Recipient of the Rudolf-Diesel-Medaille (2025), Ernst Schneider Prize, Cicero Speaker’s Prize for Science, Eisenhower Fellowship and John F. Kennedy Memorial Fellowship. Biography Generative AI sits on most executive agendas and inside very few operating models. The space between those two facts is where European leadership teams currently lose months. Miriam Meckel works in that gap, professionally and intellectually. As co-founder and CEO of ada Learning, she runs the academy that puts senior managers from major European companies through structured programmes on AI, quantum and the technologies reshaping their industries. The work is concrete: how a CFO should think about model risk, how an HR leader should redesign roles around AI capability, how a CEO should commission and challenge an AI strategy. Her 2024 book with Lea Steinacker, “Alles uberall auf einmal”, argues that AI is best understood as a data-driven human amplifier, a framing that cuts through both utopian and apocalyptic readings of the technology. Her authority comes from holding two distinct positions at the same time. She is Professor of Communication Management at the University of St. Gallen and Director of its Institute for Media and Communication Management, with research credentials reaching back to Harvard’s Berkman Klein Center. She is also a working operator who edited WirtschaftsWoche, sits on the Tamedia board, and has built ada into a recognised institution in the German-speaking executive market. Her 2018 book “Mein Kopf gehort mir” took the same operator-academic approach to brain-computer interfaces, with first-person experiments inside the laboratories developing them. For boards confronting AI, she offers something the consultancy reports cannot: a researcher who teaches the technology to executives every week and reports back what they understand, what they resist, and what actually moves once they leave the room. Key speaking topics Generative AI in business strategy AI governance, regulation and ethics The future of work in an AI-enabled economy Brain-computer interfaces and human enhancement Quantum computing for executive audiences Digital transformation and leadership Media, communication and information overload Ideal for Boards and executive committees commissioning AI strategy and asking whether their AI position has any operational substance. CHROs and chief learning officers redesigning workforce capability around AI. CEOs and strategy leaders in regulated European industries balancing AI ambition with the EU AI Act and national supervision. Senior leadership programmes and executive offsites at the point of confronting AI seriously rather than in passing. Audience outcomes A working mental model of where generative AI is already operational, where it remains pilot, and where it is still speculative. A clear read on the EU, US and Chinese regulatory environments and what they mean for European firms. Sharper questions to ask vendors, internal AI teams and consultants, grounded in how the technology actually behaves. An honest sense of what AI will do to roles, teams and decision rights inside their own organisation over the next three to five years. A bridge between today’s deployment questions and the next horizon of human-machine integration, including neural interfaces and quantum.

Why organisations work with James Poulter Operator credibility. He built and sold a voice AI company (Vixen Labs to House 337, 2023) before becoming a speaker. The frameworks come from running the work, not commenting on it. A named implementation model. The AI Nervous System framework, published in AI @ Work (Bloomsbury, 2026), gives leadership teams a structure for embedding AI across functions rather than treating it as a tools procurement question. Inside view of how a global brand actually adopts emerging tech. As Head of Emerging Platforms at LEGO, he led LEGO Life and the GIPHY partnership at consumer scale, so the case material is concrete. Comfortable with the ethics conversation without losing the commercial argument. He has advised the Church of England Digital Board alongside corporate clients, which signals range when the AI question shifts from productivity to governance. Biography highlights Founder and former CEO of Vixen Labs, acquired by House 337 in December 2023. Founder of ThreePoint Labs; Head of AI at Dunham & Company, Dallas. Former Head of Emerging Platforms, The LEGO Group, leading LEGO Life and the LEGO GIPHY channel. Author of AI @ Work: Rewire your team and yourself for the AI Revolution (Bloomsbury, August 2026). Advisor to the Church of England Digital Board; board roles with Christian Aid and Raiser. Client and advisory work cited with Amazon, Verizon, Bosch and Universal Music. Biography The hard part of corporate AI is rarely the model. It is what happens once a leadership team agrees to use one. Procurement, legal, brand, product, and people functions each have a stake, and most organisations have no shared structure for resolving the trade-offs between them. This is the territory James Poulter has worked in for the past decade. At The LEGO Group, as Head of Emerging Platforms, he led LEGO Life and managed the brand’s GIPHY partnership, learning at consumer scale how a heritage business absorbs new technology without breaking its existing one. He then founded Vixen Labs, a UK voice and conversational AI consultancy, scaled it through the pandemic, and sold it to House 337 in December 2023. His current work sits inside that operator lineage. Through ThreePoint Labs and as Head of AI at Dallas-based Dunham & Company, he advises leadership teams on how to move from isolated AI pilots to a coherent operating capability. His forthcoming book, AI @ Work: Rewire your team and yourself for the AI Revolution (Bloomsbury, August 2026), sets out the AI Nervous System framework, a model for connecting model choice, team design, ethics, and decision rights across the business. The client list spans Amazon, Verizon, Bosch and Universal Music, alongside advisory work with the Church of England Digital Board. The range matters: Poulter is comfortable when the conversation is about productivity gains, and equally comfortable when it shifts to governance, values, and what an organisation should refuse to automate. Key speaking topics AI implementation across the enterprise The AI Nervous System framework Conversational and voice AI in commercial strategy AI ethics and responsible deployment Innovation culture inside established organisations The future of work in an AI-native business Emerging platforms and consumer technology adoption Ideal for CEOs and executive teams sponsoring an enterprise AI agenda CTOs, CIOs and Chief AI Officers moving from pilots to operating capability CHROs and people leaders redesigning teams around AI capability Boards and advisory groups grappling with AI ethics and governance Audience outcomes A structured way to assess where their organisation actually is on AI adoption, rather than where the vendor deck claims it is A working vocabulary for the AI Nervous System framework and how its components map to real decisions Worked examples from LEGO, Vixen Labs and named enterprise clients, not generic case studies A clearer position on the ethics calls leadership has to own rather than delegate to a working group

Why organisations work with Gary Foote He is a current F1 Chief Information Officer, now at GM Performance Power Units, building the technology function for the Cadillac F1 power unit programme from the ground up. He ran the IT and digital operation at Haas F1 for a decade, taking the team from a start-up entry in 2016 to a competitive, data-driven constructor with global infrastructure. His remit at Haas covered IT, digital, facilities, operations, ESG and business continuity, which gives boards a realistic view of how sustainability and technology intersect inside a performance business. He has been named in the UK CIO 100 for five consecutive years and is a Fellow of the British Computer Society, so the credibility holds up in a room of sitting CIOs. His track record spans Cosworth, Honda Racing F1, Brawn GP and Mercedes Grand Prix, covering six motorsport world championships, which lets him speak to high-performance culture without leaning on abstract frameworks. Biography highlights Chief Information Officer, GM Performance Power Units, the General Motors and TWG Global company delivering the Cadillac F1 power unit. Former CIO and Director of Sustainability at MoneyGram Haas F1 Team, a role held for approximately ten years. Earlier senior technology roles at Mercedes Grand Prix, Brawn GP, Honda Racing F1 and Cosworth Technology. Fellow of the British Computer Society. Named in the UK CIO 100 five years running, 2021 to 2025. Trustee at Tove Learning Trust and active advocate for STEM education. Biography Haas F1 arrived on the grid in 2016 with two cars, a lean headcount and a blank technology estate. Gary Foote built the IT and digital backbone that made that entry possible, then spent a decade scaling it into the stack of a competitive constructor. His brief at Haas eventually covered IT, digital, facilities, ESG and business continuity, which is a wider surface than most corporate CIO roles carry. That is the frame he brings to boards: technology strategy shaped by the realities of logistics, carbon reporting, risk and culture inside one business. Today he is CIO at GM Performance Power Units, the General Motors and TWG Global company set up to build the Cadillac F1 power unit. He is doing again what most CIOs never get the chance to do once, which is stand up an elite-sport technology function from a clean sheet while the competitive clock is already running. The credentials back the story. He is a Fellow of the British Computer Society and has been listed in the UK CIO 100 five years in a row. He writes and speaks in named industry outlets including Computer Weekly, Infosecurity Magazine and Celonis, and he sits on the board of Tove Learning Trust. Key speaking topics Technology leadership in high-performance sport Artificial intelligence and data strategy in Formula 1 Cybersecurity in time-critical operations Digital transformation inside elite teams Sustainability and ESG in motorsport Scaling an IT function from start-up to championship contender High-performance culture and cross-functional operations Ideal for CIO, CTO and CDO audiences looking at AI, data and infrastructure investment decisions Boards and executive teams benchmarking their operating model against high-tempo performance businesses Sustainability and ESG leaders in industrial and logistics-heavy sectors Audience outcomes A working picture of how a Formula 1 team uses data, AI and cloud infrastructure to compete race by race. A sharper view of how technology, facilities and ESG sit inside one leadership remit rather than separate silos. Practical reference points for scaling an IT function quickly without accruing legacy risk. A candid read on cybersecurity and business continuity in an environment where downtime is visible to the world.

Why organisations work with Katie Linendoll She turns a roomful of non-specialists into an engaged audience for technology content. Two decades on national television, including The TODAY Show, The Rachael Ray Show and CNN, have given her a delivery style built for general audiences, not engineers. She has reported on the field at the level executives actually consume it, from CES and E3 to NASA’s undersea labs, which gives her keynotes the specificity of a journalist rather than the generality of a futurist. She is one of the most experienced corporate tech emcees working today. IBM, Dell, Intel, Mercedes-Benz, Deloitte, GE and Lenovo have used her to host their internal and customer events. Her technical foundation is real, not borrowed. She earned networking certifications before finishing high school and holds a degree in IT New Media from Rochester Institute of Technology, which is what makes her tech segments credible to a technical audience as well as a lay one. Biography highlights Emmy Award winner as associate producer for ESPN’s SportsCenter. Emmy-nominated co-host of A&E’s We Mean Business. Regular technology contributor on The TODAY Show, The Rachael Ray Show, CNN, CBS Early Show, The Weather Channel and CBS Sports Radio. BS in Information Technology, New Media, Rochester Institute of Technology, Golisano College of Computing and Information Sciences. Silicon Valley Visionary Award recipient. Has hosted and keynoted for IBM, Dell, Intel, Mercedes-Benz, Deloitte, QuickBooks, GE, Lenovo and SAS. Biography Emerging technology rarely arrives in a form that a general business audience can absorb. The vocabulary is technical, the demos are made for engineers, and the implications for the rest of the organisation get lost between the press release and the boardroom. The work of translating that material into something a non-specialist leadership team can act on is its own discipline. Katie Linendoll has spent over two decades doing exactly that on national television. She is a regular technology contributor on The TODAY Show and The Rachael Ray Show, and has appeared on CNN, CBS Early Show, The Weather Channel and CBS Sports Radio, where she covers AI, mixed reality, consumer devices and the science behind them. She has reported from NASA’s undersea labs and from post-typhoon recovery zones in the Philippines, and is a fixture at CES, E3, Comic-Con and Maker Faire. The technical grounding is real. She earned networking certifications before finishing high school, holds a degree in IT New Media from the Rochester Institute of Technology’s Golisano College of Computing and Information Sciences, and started her career as a producer at ESPN, where she won an Emmy for her work on SportsCenter. A&E’s We Mean Business, which she co-hosted, earned her a second Emmy nomination. That combination of broadcaster craft and technical fluency is why companies including IBM, Dell, Intel, Mercedes-Benz, Deloitte, GE and Lenovo book her to host and keynote their events. She is the speaker organisations choose when they want the technology story told sharply to an audience that does not read the trade press. Key speaking topics Emerging consumer and enterprise technology Artificial intelligence and mixed reality for general audiences Innovation and reinvention in established companies Women in technology Technology for social and humanitarian impact Event hosting and emceeing for tech-led conferences Ideal for Corporate conferences and customer summits in technology, financial services and consumer brands looking for a credible host who can carry technical content Internal kick-offs and town halls where leadership wants to set a tone on innovation without resorting to a futurist abstraction Sales and partner events that need an Emmy-level presenter to anchor the programme Diversity, women-in-tech and STEM-focused programmes Audience outcomes A clearer working picture of where AI, mixed reality and adjacent technologies actually stand right now Specific examples of how established companies and public-sector organisations are using emerging tech, with the detail intact A sense of which tech stories matter for their business and which are noise For women-in-tech briefs, a candid account of building a technology career through media, told from inside the industry

Why organisations work with Robert Smith He is a working AI researcher with more than 100 peer-reviewed papers, not a consultant translating other people’s science. When a board asks how a model actually behaves, he can answer at the level of the maths. His book Rage Inside the Machine sets out a specific thesis on why algorithmic bias is structural rather than incidental. It gives leadership teams a shared vocabulary for the risk before they have to defend a hiring, credit, or pricing decision. He has built and deployed AI inside organisations where failure is expensive: NASA, Boeing, Airbus, the Bank of England, the UK Competition and Markets Authority. The reference points are operational, not theoretical. He led AI and data science at Digital Catapult, the UK government’s deep tech innovation centre. He has seen what separates the firms that move beyond pilots from the ones that stall. As a Founding Trustee of We and AI and a Senior Fellow at UCL, his independence on responsible AI is institutional, not positional. That matters when the audience needs a voice that does not sell the technology. Biography highlights Author, Rage Inside the Machine: The Prejudice of Algorithms and How to Stop the Internet Making Bigots of Us All (Bloomsbury Business). Shortlisted, UK Business Book Awards, Specialist category. Former Director of AI and Data Science, Digital Catapult. Senior Honorary Fellow, Computer Science Faculty, University College London. Co-founder, UCL Centre for Decision-Making Uncertainty. Founding Trustee, We and AI. Author of over 100 peer-reviewed papers in artificial intelligence, with a focus on evolutionary computation, knowledge representation, and machine learning. Applied AI work for NASA, Boeing, Airbus, BT, the European Union, the Bank of England, the UK Competition and Markets Authority, and US national laboratories. Biography The history of artificial intelligence is older than most boardrooms assume, and so are the design choices that made today’s models prone to bias. That is the argument running through Robert Smith’s work as a complexity scientist, and it is the reason serious organisations book him when they need an AI conversation that holds up under scrutiny. Smith spent more than three decades inside applied AI before the current wave of public attention. He built systems for NASA, Boeing, Airbus, BT, the Bank of England, the UK Competition and Markets Authority, the European Union, and US national laboratories at Los Alamos and Oak Ridge. He went on to lead AI and data science at Digital Catapult, the UK’s deep tech innovation centre, where the question shifted from research to deployment at scale. His book Rage Inside the Machine, published by Bloomsbury Business and shortlisted for the UK Business Book Awards, traces algorithmic bias back through the intellectual history of computing. The case is technical, not rhetorical: apparently neutral data and models can encode prior injustice across hiring, credit, insurance, policing, and content moderation. He gives leadership audiences a way to interrogate their own systems without needing to read the code. Smith holds a PhD, is a Fellow of the Royal Society of Arts, a Senior Honorary Fellow at UCL Computer Science where he co-founded the Centre for Decision-Making Uncertainty, and a Founding Trustee of We and AI. He has more than 100 peer-reviewed papers to his name and has presented at Google, the UK Financial Conduct Authority, and corporate, academic, and policy venues internationally. Key speaking topics Artificial intelligence and generative AI AI ethics and responsible technology Algorithmic bias and governance Digital transformation Data analytics Future of technology Risk management Ideal for Boards and executive committees signing off on enterprise AI strategy CTOs, CIOs, Chief Data Officers, and heads of AI looking for a credible external voice on governance and bias Risk, compliance, and regulatory leaders in financial services, insurance, healthcare, and public sector Senior HR and people leaders deploying AI in hiring, performance, or workforce decisions Audience outcomes A clearer view of where bias actually originates inside their AI systems, with examples drawn from peer-reviewed research and operational deployments. A working language for board-level conversations about AI risk, beyond the vendor pitch and the headline. Specific questions executives can put to their data science teams and external suppliers to test whether claims about model behaviour are defensible. A grounded sense of where AI is genuinely creating value in regulated environments, and where it is creating exposure. A perspective on responsible AI that comes from a working scientist and trustee of an independent charity, not from a platform vendor.

Why organisations work with Brett StClair He has run the inside of both sides of the problem: a Google regional product portfolio and the digital stack of a 40,000-person bank across 32 markets. That is rare credibility on the operating reality of AI inside a regulated enterprise. He frames AI adoption as a leadership and workforce problem first, technology problem second, which is what most boards actually need before they spend the next budget cycle on tooling. Through Teraflow.ai he works with enterprise clients on the implementation, not only the strategy. The keynote content is grounded in current delivery, not retrospective case studies. The “Rebel Technologist” thesis gives senior leaders a usable language for identifying and protecting the internal disruptors who actually move transformation programmes. Biography highlights Co-Founder and Chief Connector, Teraflow.ai, an enterprise AI and cloud consultancy. Former Head of Digital Products, Barclays Africa, leading digital modernisation across 32 countries. Former Google executive across mobile, YouTube, AdMob and Cloud for the Africa region. Host of the “Rebel Technologist” podcast on AI adoption and digital leadership. Computer Science, University of Cape Town. MBA, University of South Africa. Featured in BBC, Financial Times, Forbes and regional business press including ITWeb and Business Day. Biography Most enterprise AI conversations stall at the same point. Leaders agree the technology is significant. They cannot agree what to do with it on Monday. The gap between a board’s appetite for AI and an operating model that can actually absorb it is now the central problem in digital transformation, and it is exactly where Brett StClair works. StClair spent his Google years inside the product engine for Africa, with responsibilities across mobile, AdMob, YouTube and Cloud. He left to take on a different kind of problem: rebuilding Barclays Africa as a digital bank, leading product across 32 countries and an organisation of around 40,000 people. That experience, working at the seam between a hyperscaler and a regulated bank, sits behind his current work. As Co-Founder and Chief Connector of Teraflow.ai, he leads enterprise engagements on AI and cloud adoption with banks, healthcare organisations and large corporates. His “Rebel Technologist” thesis, carried through his podcast and keynotes, names a recurring pattern inside large firms: the internal disruptors who actually move transformation forward, and the leadership choices that determine whether they survive long enough to ship. His keynote from Google to global banking has been delivered to audiences including Mastercard, Vodafone, Standard Bank, Nedbank, FNB, Deloitte and Accenture, and his work has been referenced in BBC, Financial Times and Forbes coverage of AI and digital change. Key speaking topics Enterprise AI adoption Generative AI in regulated industries Digital transformation at scale DevOps and agile inside large organisations Cloud strategy for enterprises Innovation culture and internal disruptors Leadership in technology change programmes Ideal for CIOs, CDOs and CTOs setting AI and cloud strategy Transformation, innovation and digital leads moving from pilot to production Boards and executive committees in banking, healthcare and large corporates Heads of operations and HR designing workforce capability around AI Audience outcomes A clearer view of where AI investment converts into operating advantage and where it does not. A working language for governance, risk and capability around generative AI in regulated environments. Practical lessons from inside Google and Barclays Africa on what makes large-scale digital change actually land. A sharper sense of how to identify and protect the internal disruptors who carry transformation programmes through their hardest stages.

Why organisations work with Martin Newman He has run multichannel and digital operations inside Burberry, Harrods, Ted Baker, Pentland Brands and Intersport, so the customer-centricity argument lands as operating advice, not consultancy theory. He built and sold a 100-person global e-commerce consultancy, Practicology, acquired by Pattern in 2018, which gives him a P&L view of what customer experience is actually worth. His framework of new ROIs, set out in “ROI Reimagined”, gives leadership teams a concrete way to measure inspiration, integrity, inclusion, innovation and intervention alongside conventional financials. “100 Practical Ways to Improve Customer Experience”, co-authored with Malcolm McDonald, was shortlisted for the Business Book Awards 2019 and is used inside organisations as an operating reference, not a one-off read. He designed and teaches the Mini-MBA in Customer Centricity with Oxford College of Marketing, so the same content can be extended from a keynote into a structured learning programme for a leadership cohort. Biography highlights Founder of The Customer First Group and Customer Service Action, an independent platform for consumers to escalate service issues directly to CEOs. Founder of Practicology, scaled to around 100 staff across the UK, EU, Middle East and Asia, sold to US-based Pattern in 2018. Author of “100 Practical Ways to Improve Customer Experience” (Kogan Page, with Malcolm McDonald), shortlisted for the Business Book Awards 2019. Author of “The Power of Customer Experience” (Kogan Page) and “ROI Reimagined: 11 Bold New Ways to Measure What Really Matters”. Course director of the Mini-MBA in Customer Centricity, delivered with Oxford College of Marketing. Senior multichannel, digital and e-commerce roles at Burberry, Harrods, Ted Baker, Pentland Brands and Intersport. Biography Burberry, Harrods, Ted Baker, Pentland Brands and Intersport all sat inside the same generation of UK retailers that had to rebuild their business around digital while keeping the store estate honest. Newman ran multichannel and e-commerce operations inside several of them, which is where his customer-centricity argument actually comes from. He then founded Practicology, an e-commerce consultancy he scaled to around 100 people across the UK, EU, Middle East and Asia before selling it to Pattern in 2018. That experience gives him a commercial view of customer experience that most CX speakers do not have, namely what it is worth to a board, and where investment in it gets blocked. Two books with Kogan Page set out the framework. “100 Practical Ways to Improve Customer Experience”, co-authored with Malcolm McDonald, was shortlisted for the Business Book Awards 2019. “The Power of Customer Experience” makes the commercial case for customer-centricity as a growth strategy. His most recent book, “ROI Reimagined”, proposes eleven new measures of return, including return on integrity, inclusion, innovation and intervention, intended to sit alongside the financial metrics that already run the business. Alongside the books and keynote work, Newman runs Customer Service Action, a platform that escalates unresolved consumer issues to CEOs, and teaches the Mini-MBA in Customer Centricity with Oxford College of Marketing. Both extend the same argument: that when service operating choices are visible at the top of the organisation, behaviour changes. Key speaking topics Customer centricity as commercial strategy Customer experience and brand loyalty The new ROIs of customer-led business Multichannel and digital retail operations Organisational culture and the customer Voice of the customer and service recovery Customer-led growth in consumer-facing sectors Ideal for Boards and executive teams in retail, consumer goods, hospitality, financial services and telecoms reviewing their customer strategy CMOs, Chief Customer Officers, CX directors and digital leaders Transformation leads working on culture, service and operating model alongside digital change Leadership development cohorts running CX or growth-focused programmes Audience outcomes A clearer commercial argument for treating customer experience as a board-level strategic lever, not an operational function A working vocabulary for the new ROIs that customer-centric organisations are measuring alongside financials Specific operating examples from inside Burberry, Harrods and other named retailers that translate to other consumer-facing sectors A sharper view of where the gap typically sits between stated customer strategy and the experience the organisation actually delivers Practical reference points from “100 Practical Ways to Improve Customer Experience” that leadership teams can apply after the session

Why organisations work with Alex Depledge She has built, scaled and exited a venture-backed UK consumer marketplace, and is currently advising the Chancellor of the Exchequer on entrepreneurship policy. Few speakers can hold both a founder’s lens and a policy lens at once. She speaks to boards from inside the boardroom. Her FTSE-100 seat at Persimmon and NED role at Goodlord mean her advice on innovation, governance and growth is grounded in current PLC reality, not consultancy abstraction. She frames the gender funding gap and the women-in-tech question with hard numbers and self-implicating honesty rather than the standard talk-track, which is why programme committees book her for conversations they want to feel more honest than usual. She has a working view, formed through Hassle.com and Resi, on why corporates struggle to copy start-up behaviour, and what they can realistically take from it. She talks about regulation, sharing economy policy and UK scale-up barriers as a current operator and current government advisor, which gives those sessions weight that retrospective speakers rarely match. Biography highlights First ever Entrepreneurship Advisor to the Chancellor of the Exchequer, appointed by Rachel Reeves in June 2025. Independent Non-Executive Director, Persimmon PLC (FTSE 100), since May 2023; sits on remuneration and nomination committees. Founder of Resi.co.uk, the UK’s largest residential architectural practice, with over 10,000 home projects delivered. Stepped down as CEO in December 2025 and moved to the board. Co-founder and former CEO of Hassle.com, sold to Helpling in 2015 after Accel Partners-led funding. MBE for services to the Sharing Economy, 2016. Named in Computer Weekly’s 50 Most Influential Women in UK Tech and Debrett’s 500 Most Influential People; FT 30 Female Founders to Watch. Biography Most established companies want to behave more like start-ups and very few succeed. The reason is rarely a shortage of ambition. It is that the operating habits, the speed of decision and the comfort with risk that actually produce scale-up growth get filtered out by the systems large organisations use to govern themselves. Alex Depledge has lived on both sides of that gap and now advises across it. She co-founded Hassle.com in 2012 with Jules Coleman, took Accel Partners funding, expanded across Europe and exited to Helpling in 2015. The next year the same partnership launched Resi.co.uk, now the UK’s largest residential architectural practice with more than ten thousand projects delivered. She led Resi as CEO for nearly a decade before stepping back to the board in late 2025. Her current portfolio is what makes her unusual on a stage. She is the first Entrepreneurship Advisor to HM Treasury, appointed by Chancellor Rachel Reeves in June 2025 to work directly on the barriers UK companies hit when they try to scale. At the same time she sits as an independent non-executive director of Persimmon PLC, the FTSE-100 housebuilder, and joined Goodlord’s board in December 2025. That mix gives her audiences a rare combination of inputs: a founder who has banked an exit, a board member inside a UK plc, and a named voice in active conversation with the Treasury about why British scale-ups stall. She was awarded an MBE in 2016 for services to the sharing economy and writes and broadcasts regularly on entrepreneurship, technology policy and the gender funding gap. Key speaking topics Scale-up leadership and the founder operating mindset What large organisations can and cannot learn from start-ups UK entrepreneurship policy and barriers to scale Women, funding and structural bias in venture capital Innovation inside regulated and traditional sectors The future of work and platform-economy business models Proptech and the digitisation of legacy industries Ideal for CEOs, COOs and strategy leaders in incumbent businesses trying to behave more entrepreneurially Boards and Chairs commissioning sessions on innovation governance and growth CHROs and inclusion leads addressing gender, funding and pipeline questions in tech Industry conferences in property, financial services, professional services and government Audience outcomes A clearer read on which start-up behaviours scale into a corporate environment and which do not A current operator’s view of UK entrepreneurship policy and the live Treasury debate on scale-up barriers An honest framing of the gender funding gap that names structural causes rather than rehearsing the symptoms A board-level perspective on innovation as a governance discipline, drawn from FTSE-100 practice A real example of building, scaling and exiting a venture-backed UK consumer marketplace