Emotional Intelligence

Why organisations work with Shola Kaye Her Emotional Audacity™ framework reframes empathy as an organisational capability – not a personal virtue – giving leaders a structured approach to courageous communication that is immediately applicable in high-pressure, high-stakes environments She holds an unusual credibility position: a Cambridge and Emory-trained scientist who also performed professionally on four continents. That combination makes her content land differently with technical and analytical audiences who typically resist people-skills programming Her work addresses a gap that DEI programmes and EQ training often miss separately: the intersection of speaking up, psychological safety, and inclusive communication as a single, integrated practice Her two published books and LinkedIn Learning instructor role mean buyers are extending into a content ecosystem, not just a single keynote She has worked across the full range of organisational contexts – from board-level at institutions including The United Nations and Deloitte to company-wide culture programmes – with consistent evidence of rebooking Biography highlights BA Natural Sciences, Cambridge University; PGCE, Oxford University; MSc Analytical Chemistry / Neuropharmacology, Emory University, with postgraduate research at the U.S. Centers for Disease Control Early career in IT management consulting with clients including Goldman Sachs and Prudential Assurance, followed by account director roles in aviation and finance Professional entertainer and jazz singer; performed on four continents including BBC appearances Author of How to be a D.I.V.A. at Public Speaking (Amazon.com #1 bestseller) and Big Talk, Small Talk and Everything in Between (Callisto Media, 2020) Winner of the Jenny Seagrove Speaking Award (2016); Distinguished Toastmaster (DTM), Toastmasters International; Fellow of the Royal Society of Arts (FRSA) Regular contributor to Management Today, HR Zone, and People Management; featured in Marie Claire, Harper’s Bazaar, Forbes, and BBC; TEDx speaker on empathy in the workplace Biography Shola Kaye spent her early career moving between worlds that rarely overlap: neuroscience research at the U.S. Centers for Disease Control, management consulting at investment banks in New York and London, and professional performance on stages across four continents. That trajectory is not a curiosity: it is the basis of her work. She understands analytically rigorous environments, the dynamics of corporate invisibility, and what it takes to hold a room. The core tension she addresses is one that organisations consistently underinvest in: the gap between stated inclusion values and the actual behavioural competencies required to make them real. Most people, even experienced leaders, struggle to give honest feedback, speak up under pressure, or navigate difficult conversations without defensiveness. Kaye’s Emotional Audacity™ framework names this gap explicitly: combining empathy, self-regulation, and courageous communication into a single, teachable practice. Her two books and a TEDx talk on workplace empathy establish the intellectual architecture behind the keynotes. Her contributors to Management Today, HR Zone, and People Management position her as a credible voice in the professional management conversation, not only on the conference circuit. Clients including The United Nations, Deloitte, HSBC, Google, and IBM have rebooked or extended her programmes into training formats, evidence that the content holds beyond a single session. What makes Kaye distinctive in a crowded DEI and communication space is the precise nature of her argument: that empathy, done seriously, is not a softening of leadership but a structural condition for high performance. For organisations navigating transformation, hybrid work, or underrepresentation challenges, that reframe tends to land where other approaches have not. Key speaking topics Empathy at work Inclusive leadership Psychological safety and communication Emotional intelligence Courageous workplace communication Diversity, equity and belonging People-first culture Feedback and difficult conversations Ideal for CHROs and People Directors building cultures where psychological safety is a practical reality, not an aspiration Leadership development programmes targeting mid-to-senior leaders managing diverse, distributed, or technically-oriented teams Organisations running DEI initiatives that need to move beyond awareness into behavioural change International Women’s Day and women’s leadership events where communication confidence and visibility are the focus Audience outcomes A named framework (Emotional Audacity™) for integrating empathy, courageous communication, and inclusive behaviour into daily leadership practice Practical tools for navigating difficult conversations, delivering constructive feedback, and creating environments where people feel safe to speak up Greater understanding of the structural conditions – not just the personal attitudes – that determine whether inclusion is felt in practice Specific techniques for communicating with clarity and impact, particularly for those in technical, analytical, or STEM-rooted working environments Renewed understanding of how communication behaviours at the manager level directly affect team performance, retention, and innovation output

Why organisations work with Andrew Bannon The Self-Developer philosophy is structurally unavailable elsewhere in English: Bannon holds sole authorisation from its creator, Jens Corssen, making this engagement genuinely exclusive rather than merely differentiated from comparable self-leadership speakers. He addresses the specific failure point that most leadership development misses – the gap between insight and habitual behaviour – using a named, four-tool framework that leaders can apply immediately and return to independently. His delivery in both English and German makes him one of very few speakers able to bring rigorous self-leadership content consistently to DACH and internationally operating European organisations without dilution across language boundaries. His position on the CAS Senior Management Programme at the University of St. Gallen signals that the methodology meets the expectations of senior executive audiences – not a motivation seminar, but a substantive leadership development intervention. Engagements leave teams with a shared internal language – the four Self-Developer tools – which makes individual behavioural development operational at team and leadership cohort level. Biography highlights Sole globally authorised trainer to teach Jens Corssen’s Self-Developer philosophy; holds personal certification from Corssen active since 2013 Lecturer on the CAS Senior Management Programme, University of St. Gallen (Institute of Business Administration, IFB-HSG) MSc in Coaching for Behavioural Change, Henley Business School / University of Reading BA in Economics, University of Surrey Corporate delivery for Siemens, Bosch, Hilti, Lufthansa, Roche, and Lilly Adapted and performed the English-language audiobook The Way of the Self-Developer (co-credited with Jens Corssen, ISBN 9783000435706) Delivers in English and German; Munich-based for over two decades Biography Leadership performance rarely breaks down because leaders lack knowledge. Under sustained pressure – restructuring, fast-paced change, complex stakeholder demands – it breaks down because default behaviour takes over. Reactive patterns replace intentional ones. Avoidance displaces accountability. The Self-Developer philosophy, developed by German psychologist Jens Corssen, was built to address exactly this: a structured four-tool framework for interrupting automatic behaviour and restoring conscious choice. Andrew Bannon is the only trainer globally authorised by Corssen to teach this methodology in English. Since 2013, he has delivered the Self-Developer philosophy to management teams and executive cohorts across Europe – at organisations including Siemens, Bosch, Hilti, Lufthansa, Roche, and Lilly – and as a module lecturer on the CAS Senior Management Programme at the University of St. Gallen. His academic grounding combines economics at the University of Surrey with an MSc in Coaching for Behavioural Change from Henley Business School. The four tools – Self-Awareness, Self-Responsibility, Self-Confidence, and Self-Conquest – give leaders a repeatable internal framework rather than a motivational prompt. Bannon’s specific contribution is making this framework operational for international audiences: he delivers in English and German, brings two decades of experience embedded in German-speaking corporate culture, and adapted the methodology for English-speaking audiences in the audiobook The Way of the Self-Developer, co-credited with Corssen. The methodology has been tested across both open executive education at the University of St. Gallen and deep corporate programmes with global organisations – evidence that it holds across seniority, sector, and language. For leadership cohorts navigating high-pressure periods of change, the Self-Developer tools give behavioural development real operational traction. Key speaking topics Self-leadership and behavioural change The Self-Developer philosophy and four-tool framework Personal accountability in leadership Mindset and inner dialogue under pressure Resilience and self-management Intercultural leadership in European and DACH contexts Growth mindset in organisations Ideal for Senior leaders and C-suite executives navigating organisational change or cultural transformation Leadership development programme participants at upper-management and executive level CHROs and L&D leads seeking behavioural change frameworks that operate across language and cultural contexts Executive education audiences in DACH-region and internationally operating European organisations Audience outcomes A shared language for self-leadership: the four Self-Developer tools (Self-Awareness, Self-Responsibility, Self-Confidence, Self-Conquest) Practical ability to distinguish between objective circumstance and subjective interpretation when under pressure Methods for interrupting reactive behavioural patterns and replacing them with conscious, intentional choice Clearer understanding of how avoidance and procrastination erode leadership confidence over time A repeatable inner framework that supports sustained performance during periods of change and uncertainty

Why organisations work with Suzannah Baum She brings a published methodology, not a personality. The Diamond Speech Structure is a named framework that teams can apply after the engagement ends, which means the investment compounds beyond a single keynote or coaching block. Her client roster is operationally serious: Roche Pharmaceuticals, BMO Capital Markets, the International Civil Aviation Organization, the National Film Board of Canada. These are environments where a misjudged presentation has real commercial or regulatory consequences. She is one of a very small number of speakers who hold both a CAPS national board credential and a published book on the subject they coach in. The standard is set by her peers, not by her own marketing. She works in both keynote and coaching modes, which lets organisations deploy her against either a large internal audience or a specific senior individual preparing for a high-stakes moment. Biography highlights Author, From Nervous to Nailed It! (2022), Amazon listing ISBN 9781778222900 Past President, CAPS Montreal; former National Director, Canadian Association of Professional Speakers (2021 to 2022) Recipient, CAPS E1-R1 Ambassador of the Year Award B.Comm, McGill University; M.A., Carleton University Former public speaking instructor, McGill University DISC Certified Human Behaviour Consultant; eSpeakers Certified Virtual Presenter Named client engagements include Roche Pharmaceuticals, BMO Capital Markets, Service Canada, International Civil Aviation Organization, National Film Board of Canada Media contributor and featured expert: Huffington Post, Montreal Gazette, Elle Canada, Global TV News, CJAD Montreal Biography A senior leader walks into a board meeting with twenty years of operational judgement and twenty minutes to convey it. What happens in those twenty minutes decides whether the room moves with them. This is the territory Suzannah Baum has spent her career inside, and the reason her work shows up in pharmaceutical, banking, and aviation environments where the cost of an unclear presentation is measured in money or licence. Her published methodology, the Diamond Speech Structure, gives senior speakers a repeatable flowchart for building presentations that hold their shape under pressure. The framework sits at the centre of her book From Nervous to Nailed It!, released in 2022, and her online programme used by speakers preparing for high-stakes audiences. The structure is teachable, which is the point. Coaching that depends on the coach is not coaching, it is a dependency. Her institutional credentials carry weight in her own profession. She is a past President of CAPS Montreal, served as a National Director on the Canadian Association of Professional Speakers board, and was awarded the CAPS E1-R1 Ambassador of the Year. She has taught public speaking at McGill University, where she also earned her B.Comm, and holds an M.A. from Carleton. She is a DISC Certified Human Behaviour Consultant, which she uses to adapt her work to the communication style of the individual leader in the room. Her named client engagements run through Roche Pharmaceuticals, BMO Capital Markets, Service Canada, the International Civil Aviation Organization, and the National Film Board of Canada. These are organisations where the gap between a leader’s authority and their audience’s reception is not a soft problem. It is the problem. Key speaking topics Executive presence and presentation credibility Presentation structure for senior leaders Sales and client-facing communication Speaking under high stakes and visible pressure Storytelling for business audiences Building confidence in newer speakers Virtual and hybrid presentation craft Ideal for Senior leaders preparing for investor days, board addresses, or industry keynotes Leadership development programmes for newly promoted executives Sales and client-facing teams in regulated or technical industries Communications, marketing, and HR functions investing in presentation capability across leadership benches Audience outcomes A repeatable structure for building presentations under time pressure, using the Diamond Speech Structure Specific techniques for managing visible nerves in front of senior audiences Sharper editorial discipline in how a leader frames the central message of a talk Practical tools for adapting delivery to different audience types, drawn from the DISC behavioural model A clearer sense of what separates a presentation that gets through from one that lands