Innovation & Disruption

Why organisations work with Tom Gruber He shipped the first mainstream intelligent assistant. When he speaks about what AI deployment actually requires inside a product organisation, it is from the inside of a system Apple now runs across its entire device base. He authored the foundational definition of an ontology in computer science. Boards wrestling with AI governance, knowledge representation and explainability are talking to the person whose 1993 paper their technical teams still cite. His Humanistic AI framework gives leadership a usable language for AI design choices. It moves the conversation from “should we use AI” to “what does this system do for the human using it”, which is the question regulators and employees are now asking. He chooses his advisory portfolio around AI applied to assistive neurotech, mental health and clinical accuracy. The examples he brings to a keynote are concrete deployments, not hypotheticals. He is one of very few speakers who can credibly walk a room from ontology engineering to product design to ethics in a single talk, without losing either the technical audience or the executive one. Biography highlights Co-founder, CTO and head of design of Siri Inc., acquired by Apple in 2010. Led Siri’s Advanced Development Group at Apple for eight years following the acquisition. Author of the foundational 1993 paper defining ontology in AI, the highest-cited article in the history of the International Journal of Human-Computer Studies. Main-stage TED 2017 speaker on Humanistic AI. Co-founder and CTO of LifeScore, an adaptive AI music company backed by Octopus Ventures. Advisor to the Ocean Plastics Leadership Network on organisational intelligence and technology. Biography Siri began as a research project, became a startup, and was acquired by Apple in 2010, the same year it launched. Tom Gruber was its co-founder, CTO and head of design. The product now runs across Apple’s device base and processes more than a billion interactions a day. Most of what users now expect from a voice assistant was decided inside the small team he helped lead. Before Siri, the foundation. In 1993, working at Stanford’s Knowledge Systems Laboratory, Gruber published the paper that gave AI its working definition of an ontology: “an explicit specification of a conceptualization”. It became the highest-cited article in the history of the journal it appeared in, and it remains the reference point for anyone building systems where machines have to share knowledge cleanly. The shipping product and the citation history are connected. Siri worked because the underlying representation was right. After eight years leading Apple’s Advanced Development Group for Siri, Gruber stepped out to focus on what he calls Humanistic AI. The argument, set out in his 2017 TED talk, is that AI design is a choice between automation that competes with people and augmentation that collaborates with them. He puts the framework to work as co-founder and CTO of LifeScore, an adaptive music company, and as advisor to AI ventures in assistive neurotechnology, mental health, and clinical decision support. The Humanistic AI lens is what leadership teams find most useful from him. It reframes AI deployment as a design decision with named consequences for customers, employees and society, rather than a procurement decision about which model to license. For boards approving AI strategy and CEOs explaining it, that reframing is doing work no other AI keynote does. Key speaking topics Humanistic AI and human-centred design AI governance, ethics and trust Intelligent assistants and conversational AI Ontology engineering and knowledge representation AI in assistive technology and healthcare AI for collective intelligence and ocean conservation Building AI products from research to scale Ideal for Boards and CEOs setting AI policy and accountability Chief Technology Officers and Chief AI Officers shaping enterprise AI deployment Heads of product and design building AI into customer-facing systems Healthcare, financial services and public-sector leaders deploying AI in high-stakes contexts Audience outcomes A working definition of Humanistic AI that distinguishes augmentation from automation in their own operating context A clearer framework for evaluating AI design choices against customer, employee and societal impact Concrete reference points from Siri and from current AI deployments in healthcare, assistive tech and creative industries A language for leadership conversations about AI ethics that goes beyond compliance and into product design Recognition of where their own AI roadmap is making automation choices it should be making augmentation choices

Why organisations work with Nick Fry He ran the management buyout of Honda’s F1 team for a nominal sum in 2009, then won both the Drivers’ and Constructors’ Championships that same season. There are very few executives anywhere who can speak from inside a turnaround that extreme. He has led at two distinct scales of performance organisation: a 700-person independent team operating on survival economics, and Mercedes AMG Petronas F1 as a global OEM works operation. Most senior teams need both lenses. His career predates F1 by 24 years at Ford Motor Company, including running Aston Martin Lagonda through the DB7 launch. He speaks credibly to industrial leaders, not only to motorsport audiences. He served roughly five years as a UK Business Ambassador under Prime Ministers Brown and Cameron, giving him a working view of how British engineering competes globally. His book “Survive. Drive. Win.” (Atlantic Books, 2019), with a foreword by Bernie Ecclestone, sets out the Brawn GP year in operational detail rather than as motorsport nostalgia. Biography highlights CEO of Brawn GP, the team that won the 2009 Formula One Drivers’ and Constructors’ World Championships in its only season. CEO of Mercedes AMG Petronas F1 from 2010 to 2013, following Mercedes’ acquisition of Brawn GP. Co-author of “Survive. Drive. Win.” (Atlantic Books, 2019), foreword by Bernie Ecclestone. UK Business Ambassador appointed by Prime Ministers Gordon Brown and David Cameron. Non-Executive Chairman of McLaren Applied, appointed October 2021. 24 years at Ford Motor Company, including Managing Director of Aston Martin Lagonda during the DB7 programme. Biography In late 2008, Honda withdrew from Formula One with almost no notice. The team based in Brackley had weeks to find a buyer or close. The CEO, with technical director Ross Brawn, negotiated a management buyout for a nominal sum, secured an interim engine supply from Mercedes, and ran the operation through the winter on a fraction of its previous budget. The team won both World Championships the following season, with Jenson Button taking the Drivers’ title. Brawn GP existed for one year, and won everything available to it. That season is the central case Nick Fry now teaches. He set it out in “Survive. Drive. Win.” (Atlantic Books, 2019), co-written with Ed Gorman and with a foreword by Bernie Ecclestone. The book is a working account of how leadership decisions are made when the organisation has no margin, not a victory memoir. Mercedes acquired the team in 2010 and Fry stayed on as CEO of Mercedes AMG Petronas F1 until 2013, taking a 700-person independent operation into integration with a global OEM works programme. Before Formula One, he spent 24 years at Ford Motor Company. Roles included product planning on the Ford Escort RS Cosworth and the RS200, and Managing Director of Aston Martin Lagonda during the DB7 launch and the move from handbuilt-only production at Newport Pagnell to higher-volume manufacturing at Bloxham. He then ran Prodrive as Managing Director from 2001, before joining BAR and Honda in Formula One. He served roughly five years as a UK Business Ambassador, appointed by Prime Ministers Gordon Brown and David Cameron. He is currently Non-Executive Chairman of McLaren Applied, the company awarded the FIA contract for the 2026 Formula One engine control system, and Chairman of the esports organisation Fnatic. Key speaking topics Leadership under existential pressure Turnaround and restructure in high-performance organisations Decision-making with incomplete information Integration of a small operation into a global parent British engineering and high-performance manufacturing Formula One as an operating model Ideal for CEOs and senior executives facing a forced restructure, funding shock, or major integration Boards weighing the leadership profile required for a turnaround Industrial, engineering, and manufacturing leadership teams Operating committees in performance-driven cultures, including motorsport, aerospace, and elite engineering Audience outcomes A working account of how a senior team made decisions during a survival period in which conventional planning was not possible. A clear view of how leadership behaviours need to change between a small independent organisation and an integrated works operation inside a global OEM. Specific examples of which Brawn GP decisions worked, which did not, and what the CEO would do differently with hindsight. A more honest reading of what Formula One actually demonstrates about high-performance management, separated from the marketing version.

Why organisations work with Peter Crolla He has helped build two Formula 1 teams from scratch. He joined Haas in 2015 as the team’s 14th employee and joined Cadillac in 2025 to prepare its 2026 debut. Few F1 practitioners have stood up a competitive operation from zero more than once. His content is grounded in operational mechanics. Audiences leave with how the pit wall actually works, how a 1.8-second pit stop with 22 staff and 36 tasks is choreographed, and how compliance with FIA scrutineering is built into every weekend. Formula 1 sits where exacting regulation meets competitive margins of milliseconds. Leaders in pharmaceuticals, financial services, aviation, and energy find the comparison directly applicable to their own environments. He can explain how F1 reduced driver fatalities from over 40 between 1950 and 1994 to one in the three decades since. The shift came from a system in which safety stopped being a source of competitive advantage and was shared across rival teams. Two decades across British Touring Cars, F3, McLaren, Haas, and Cadillac give him grounded comparative views on which high-performance practices transfer between organisations and which collapse outside their original context. Biography highlights Race Team Manager at the Cadillac F1 Team, preparing the operation for its 2026 Formula 1 debut. Team Manager at Haas F1 Team for eight seasons, joining as the 14th employee in 2015 ahead of the team’s 2016 debut. Previously Team Leader at McLaren Racing, working alongside World Champions Jenson Button and Fernando Alonso. Oversaw Haas’s maiden Formula 1 pole position at the 2022 Brazilian Grand Prix. Helped Haas secure FIA Three-Star Environmental Accreditation ahead of the 2023 season. Awarded the Teamwork Award at the 2013 MIA Business Excellence Awards during his time at Team Dynamics in the British Touring Car Championship. Biography In Formula 1, a pit stop now takes 1.8 seconds. Twenty-two people complete thirty-six tasks while the car is stationary. One missed cue and a podium becomes a points-paying afternoon. That kind of choreography is what Peter Crolla has spent his career producing. He joined the Haas F1 Team in 2015 as its fourteenth employee, before the team had been on a grid, and stayed for eight seasons as Team Manager. In 2025 he left to take the same role at the Cadillac F1 Team, where he is preparing the operation for its 2026 debut. Doing this work twice in a decade puts him in a small group of practitioners who have stood up a competitive Formula 1 team from a standing start. F1 teams of 1800 staff coordinate around twenty-four non-negotiable race weekend deadlines a year, under one of the most exacting regulatory regimes in commercial sport. Crolla speaks about how that machine actually runs. He explains the daily tension between psychological safety and personal accountability, and how F1 turned over forty driver fatalities between 1950 and 1994 into one in the three decades since. The change came from stopping competitive teams from hoarding what they learned about safety. Key speaking topics High-performance team operations Leadership in regulated, high-pressure environments Operational excellence under non-negotiable deadlines Safety culture and risk transformation Building organisations from a standing start Continuous improvement and marginal gains Sustainability in elite motorsport Ideal for COOs and operations directors in regulated sectors such as financial services, pharmaceuticals, aviation, and energy, where compliance and competitive performance have to be solved together. Founders, transformation leads, and executive teams building or rebuilding an organisation from a standing start. Senior risk and safety leaders looking at how F1’s cultural transformation was actually achieved over three decades. HR and people leaders focused on psychological safety and accountability in technical or engineering-led organisations. Audience outcomes The choreography of a 1.8-second pit stop across 22 staff, including where it most often breaks down. The specific practices that keep psychological safety and personal accountability in balance inside an F1 operation. How F1’s safety record went from over forty driver fatalities in its first four decades to one in its last three, including the specific decision to stop competing on safety. A clear separation between high-performance practices that transfer between industries and those that depend on the specifics of F1.

Why organisations work with Nicholas Webb He has filed and won more than 40 US patents in healthcare, consumer, and industrial technologies. The advice on innovation comes from someone who has run the full cycle from invention to commercial product, not from a researcher reporting on it. The Innovation Mandate and What Customers Crave are used inside operating companies as design references for innovation programmes and customer experience strategy, not as airport reading. Global Gurus has named him a Top 30 customer service authority for multiple consecutive years, a credential held alongside a working consulting practice with boards of multibillion-dollar companies through LeaderLogic. His healthcare work is unusually concrete for a speaker in this space: a documentary, The Healthcare Cure, that won the Sedona International Film Festival’s Audience Choice Award, plus recent AI patent filings in patient monitoring. He builds keynotes around a specific commercial problem the buyer names, rather than a fixed deck. Useful when a board wants a session calibrated to an actual strategic decision, not a generic future-of overview. Biography highlights More than 40 US patents granted, spanning healthcare devices, consumer products, and industrial technologies, including one of the world’s smallest medical implants for ocular surface disease. Author of What Customers Crave, The Innovation Mandate, What Customers Hate, Happy Work, Lucid Leadership, and The Healthcare Mandate. CEO of LeaderLogic LLC, advising boards of multibillion-dollar companies on innovation and customer strategy. Named to Global Gurus’ Top 30 Customer Service authorities list for multiple consecutive years. Director of The Healthcare Cure, a documentary on US healthcare reform that won the Audience Choice Award at the Sedona International Film Festival in 2021. Former Chief Innovation Officer and adjunct professor at a leading US medical school, awarded an honorary Doctorate of Humane Letters for contributions to healthcare. Biography A patent is a useful filter. It is one of the few credentials in this field that requires a working invention, a defensible claim, and the discipline to take an idea through to a commercial product. Nicholas Webb has more than 40 of them, across healthcare devices, consumer goods, and industrial technologies, including one of the world’s smallest medical implants for ocular surface disease and an early wearable. That track record sits behind everything he says about innovation. He runs LeaderLogic LLC, a consulting practice that works with boards of multibillion-dollar companies on innovation strategy and customer experience. His books, including The Innovation Mandate, What Customers Crave, What Customers Hate, and Lucid Leadership, function as design references for those engagements rather than standalone trade titles. Global Gurus has placed him among the world’s top 30 customer service authorities for multiple consecutive years. The healthcare work runs in parallel and gives the rest of his thinking a useful test bed. He directed The Healthcare Cure, a documentary on the structural failures of US healthcare that won the Audience Choice Award at the Sedona International Film Festival in 2021, and continues to file AI patents in patient monitoring and mood-state analysis. Healthcare is where his views on innovation, customer experience, and AI are stress-tested in a high-stakes operating environment. For SA clients the practical value is this: a speaker who can sit with a board, take in a specific commercial question, and respond with a session built around the inventor’s logic of constraints, hypotheses, prototypes, and evidence. The output is not inspiration. It is a clearer view of where innovation pays and where customer experience is quietly costing the business growth. Key speaking topics Innovation as a managed commercial discipline Customer experience and the growth agenda AI in operating strategy Healthcare transformation and patient experience Leadership clarity under hyper-complexity Workforce engagement and talent retention Board-level innovation governance Ideal for Boards and executive committees reviewing innovation strategy or customer experience performance CEOs, CCOs, and CMOs accountable for growth in mature or commoditised categories Healthcare executives and provider networks navigating clinical, workforce, and AI transformation simultaneously Chief Innovation Officers and strategy leads building an internal innovation operating model Audience outcomes A clearer view of where current innovation activity is producing returns and where it is absorbing resource without compounding effect A practical model for customer experience design grounded in identifying what specific customer types love and hate, rather than aggregate satisfaction scores A board-level reading of AI as an operating discipline, with examples from healthcare and consumer technology A working definition of leadership clarity that holds up under complexity, drawn from Lucid Leadership Language and structure to take innovation conversations out of culture talk and into commercial governance

Why organisations work with Chip Conley He turned a single boutique hotel into a 50-property group as CEO of Joie de Vivre, then mentored Brian Chesky through Airbnb’s hospitality build-out. Few speakers can speak from inside both an independent operator and a category-defining platform. His Modern Elder thesis gives leadership teams a usable language for intergenerational collaboration at a moment when most companies are still treating age as a liability rather than a capability. He applied Maslow’s hierarchy of needs to corporate strategy in his book Peak and his 2010 TED talk, and the framework still reads as one of the more durable arguments for measuring culture, employee engagement, and customer experience as connected variables. The Modern Elder Academy he founded in 2018 is the only midlife wisdom school running at scale, with over 2,000 alumni and a second campus, which gives him real operating data on how mid-career professionals reset, retrain, and re-enter organisations. He is a New York Times bestselling author and three-time TED speaker, with books published across two decades that track the same throughline: human meaning as the underlying engine of commercial performance. Biography highlights Founder and former CEO of Joie de Vivre Hospitality, which he built from a single property in 1987 into a portfolio of around 50 boutique hotels. Former Head of Global Hospitality and Strategy at Airbnb, mentor to CEO Brian Chesky during the company’s expansion to hosts in 191 countries. Founder and Executive Chairman of Modern Elder Academy, with campuses in Baja California Sur and Santa Fe and more than 2,000 alumni. Three-time TED speaker, including “Measuring what makes life worthwhile” (2010) and his 2023 talk on the midlife chrysalis. New York Times bestselling author of Wisdom@Work: The Making of a Modern Elder and Learning to Love Midlife: 12 Reasons Why Life Gets Better with Age, alongside Peak, Emotional Equations, The Rebel Rules, and Marketing That Matters. Stanford BA and MBA. Named Most Innovative CEO in the Bay Area by San Francisco Business Times and recipient of the hospitality industry’s 2012 Pioneer Award. Biography The conventional career arc treats age as a depreciation curve. Chip Conley has spent two decades arguing the opposite, and building the institutions to prove it. He founded Joie de Vivre Hospitality in San Francisco in 1987, ran it for nearly 24 years, and grew it into one of California’s largest boutique hotel groups, around 50 properties at its peak. The book that came out of that period, Peak: How Great Companies Get Their Mojo from Maslow, applied Abraham Maslow’s hierarchy of needs to employee, customer, and investor relationships, and remains the most cited articulation of his commercial argument that human meaning is the engine, not the decoration, of business performance. In 2013, Airbnb’s three founders asked him to become Head of Global Hospitality and Strategy. He mentored Brian Chesky and helped translate a tech platform into a hospitality company operating with hosts in 191 countries. The label he picked up there, “modern elder”, became the seed of his next institution. The Modern Elder Academy, which he founded in 2018, has campuses in Baja California Sur and Santa Fe and has now run more than 2,000 mid-career professionals through structured programmes on transition, longevity, and the social contract between generations at work. His more recent books, Wisdom@Work and Learning to Love Midlife, push that thesis into the corporate agenda directly: age as a category of workforce diversity, midlife as a strategic asset, and the intergenerational team as a more accurate model of how organisations actually learn. The argument is grounded in operating experience, not commentary, which is why boards and executive teams increasingly book him to challenge the assumptions inside their own talent strategy. Key speaking topics The multigenerational workplace and the case for age as workforce diversity Modern Elder leadership and the redesign of mid-career Culture and employee engagement built on Maslow’s hierarchy of needs Disruptive innovation in hospitality and platform businesses Customer experience as a function of internal culture Emotional intelligence in leadership Midlife transition, longevity, and workforce retention Ideal for CHROs and chief people officers redesigning talent strategy across five generations at work CEOs and boards facing attrition of senior expertise and weak intergenerational knowledge transfer Hospitality, travel, and consumer-facing leadership teams rebuilding culture as a commercial asset Executive development and leadership academy programmes focused on mid-career renewal and senior transition Audience outcomes A clearer operating definition of intergenerational collaboration, with concrete language for treating age as a diversity and capability question A reframed view of mid-career and senior employees as a strategic asset rather than a cost line A working model, drawn from Peak and Maslow, for connecting employee meaning, customer experience, and financial performance Specific, named examples from Joie de Vivre, Airbnb, and Modern Elder Academy that translate into practical policy and culture changes A more honest conversation inside the leadership team about ageism, longevity, and what wisdom is actually worth in commercial terms

Key speaking topics Technology leadership in high-performance sport Data strategy and analytics in Formula 1 IT infrastructure in complex, fast-moving environments ESG and sustainability in motorsport operations Digital transformation in elite teams Cross-functional leadership across technical and operational teams Ideal for CIO and senior technology leadership events Motorsport, engineering and advanced manufacturing conferences ESG and sustainability forums Leadership audiences in high-performance sectors Audience outcomes Insight into how technology underpins competitive performance in Formula 1 Understanding of data-driven decision-making in time-critical environments Practical perspectives on aligning IT, facilities and ESG responsibilities Clarity on leading technical teams in complex, high-pressure settings Why organisations work with Gary Foote Direct experience leading technology strategy inside a Formula 1 team. Recognised within the UK CIO community for sustained professional impact. Combines technical depth with operational and ESG responsibility. Offers real-world insight from elite motorsport environments applicable to complex organisations. Biography Gary Foote operates at the intersection of technology, performance and operational complexity as Chief Information Officer of the Haas F1 Team. In one of the world’s most demanding competitive environments, he leads technology strategy while also holding responsibility for facilities and ESG, aligning digital capability with organisational performance and governance. His work sits at the core of how elite motorsport teams use data, infrastructure and systems to compete. With around two decades of technical and leadership experience across international motorsport, he brings first-hand insight into how high-performance teams integrate IT, operations and sustainability to drive results under pressure. Gary’s contribution to the profession has been recognised through repeated inclusion in the CIO 100 Awards UK, reflecting sustained impact within the UK technology leadership community. He is also a Fellow of the British Computing Society, underlining his standing within the industry. Beyond his executive role, he serves as a co-opted trustee of Tove Learning Trust and as a trustee of SSNAP, contributing governance and strategic oversight experience alongside his corporate responsibilities. For organisations navigating digital transformation, data-led decision-making and cross-functional leadership, Gary offers a rare perspective from inside Formula 1 and NASCAR operations, translating lessons from high-stakes sport into practical insights for complex, performance-driven businesses.

Why organisations work with Brett StClair He has run the inside of both sides of the problem: a Google regional product portfolio and the digital stack of a 40,000-person bank across 32 markets. That is rare credibility on the operating reality of AI inside a regulated enterprise. He frames AI adoption as a leadership and workforce problem first, technology problem second, which is what most boards actually need before they spend the next budget cycle on tooling. Through Teraflow.ai he works with enterprise clients on the implementation, not only the strategy. The keynote content is grounded in current delivery, not retrospective case studies. The “Rebel Technologist” thesis gives senior leaders a usable language for identifying and protecting the internal disruptors who actually move transformation programmes. Biography highlights Co-Founder and Chief Connector, Teraflow.ai, an enterprise AI and cloud consultancy. Former Head of Digital Products, Barclays Africa, leading digital modernisation across 32 countries. Former Google executive across mobile, YouTube, AdMob and Cloud for the Africa region. Host of the “Rebel Technologist” podcast on AI adoption and digital leadership. Computer Science, University of Cape Town. MBA, University of South Africa. Featured in BBC, Financial Times, Forbes and regional business press including ITWeb and Business Day. Biography Most enterprise AI conversations stall at the same point. Leaders agree the technology is significant. They cannot agree what to do with it on Monday. The gap between a board’s appetite for AI and an operating model that can actually absorb it is now the central problem in digital transformation, and it is exactly where Brett StClair works. StClair spent his Google years inside the product engine for Africa, with responsibilities across mobile, AdMob, YouTube and Cloud. He left to take on a different kind of problem: rebuilding Barclays Africa as a digital bank, leading product across 32 countries and an organisation of around 40,000 people. That experience, working at the seam between a hyperscaler and a regulated bank, sits behind his current work. As Co-Founder and Chief Connector of Teraflow.ai, he leads enterprise engagements on AI and cloud adoption with banks, healthcare organisations and large corporates. His “Rebel Technologist” thesis, carried through his podcast and keynotes, names a recurring pattern inside large firms: the internal disruptors who actually move transformation forward, and the leadership choices that determine whether they survive long enough to ship. His keynote from Google to global banking has been delivered to audiences including Mastercard, Vodafone, Standard Bank, Nedbank, FNB, Deloitte and Accenture, and his work has been referenced in BBC, Financial Times and Forbes coverage of AI and digital change. Key speaking topics Enterprise AI adoption Generative AI in regulated industries Digital transformation at scale DevOps and agile inside large organisations Cloud strategy for enterprises Innovation culture and internal disruptors Leadership in technology change programmes Ideal for CIOs, CDOs and CTOs setting AI and cloud strategy Transformation, innovation and digital leads moving from pilot to production Boards and executive committees in banking, healthcare and large corporates Heads of operations and HR designing workforce capability around AI Audience outcomes A clearer view of where AI investment converts into operating advantage and where it does not. A working language for governance, risk and capability around generative AI in regulated environments. Practical lessons from inside Google and Barclays Africa on what makes large-scale digital change actually land. A sharper sense of how to identify and protect the internal disruptors who carry transformation programmes through their hardest stages.

Why organisations work with Kate Ancketill A ten-year run delivering the trends keynote at the NRF Big Show, the largest retail technology event in the world, makes her the reference voice for what major retailers are about to do next. Twenty-five years inside GDR Creative Intelligence working with P&G, Tesco, Sephora, Microsoft, Google, Samsung, Lego and Moet Hennessy, which means her examples are drawn from live client work, not desk research. A three-to-five year forecasting horizon that is short enough to commit budget against, longer than the next quarter, and grounded in case examples rather than abstract futures. 2025 Best AI and Future Technology Speaker at the Speaker Awards, and a BizTech Top 30 IT Influencer listing, which gives buyers an external read on quality before they commission. Biography highlights CEO and founder of GDR Creative Intelligence, a London-based futures and innovation consultancy founded in 1992. Ten consecutive years as trends keynote at the National Retail Federation Big Show in New York. Named clients include P&G, Tesco, Sephora, Microsoft, Google, Samsung, Moet Hennessy, Costa Coffee, Lego and the BBC. 2025 Speaker Awards: Best AI and Future Technology Speaker. BizTech Magazine Top 30 IT Influencers, 2024. Regular broadcast and conference commentator on AI, retail, high street decline, and consumer behaviour. Biography The retail and consumer industries are running two clocks. One is quarterly, governed by trading, footfall, and conversion. The other is the three to five year horizon on which AI, automation, and Gen Z consumer behaviour are quietly rewriting the operating model. Boards are being asked to commit capital against the second clock with the analytical habits of the first. Kate Ancketill has spent twenty-five years inside that gap. As CEO and founder of GDR Creative Intelligence, she has worked as the innovation partner to a roster of consumer brands that includes P&G, Tesco, Sephora, Microsoft, Google, Samsung, Moet Hennessy, Costa Coffee, Lego and the BBC. The work is granular, weekly tracking of the innovations that are reshaping retail, hospitality, brand and technology, then translated into specific commercial implications for clients planning two and three product cycles out. That practitioner base is what makes her platform work. For ten consecutive years she has delivered the headline trends keynote at the National Retail Federation Big Show in New York, the industry’s most-watched stage for what major retailers are about to commit to. Martin Reardon, NRF’s CMO, attributes the repeat invitation to her audience scores. In 2025 she was named Best AI and Future Technology Speaker at the Speaker Awards, the year after BizTech Magazine listed her among its top thirty IT influencers. Her current work centres on what consumer-facing AI does to customer experience, brand, and the economics of the store. The argument runs against both extremes: AI is not a productivity bolt-on, and it is not an existential threat, it is the substrate on which the next generation of retail and consumer business models will be built. The job for senior leaders is to read the early signal accurately enough to commit capital before the pattern is obvious. Key speaking topics Business futurism on a three to five year horizon Consumer-facing AI in retail and brand The future of customer experience Innovation and disruptive business models in consumer industries Gen Z and Generation Alpha consumer behaviour Sustainability and the future of consumer brands Trends and innovation at the NRF Big Show The future of the high street and physical retail Ideal for Retail, consumer goods and hospitality boards making three-to-five year capital and format decisions CMOs and customer experience leaders rebuilding brand and CX around AI Innovation and strategy leads inside major consumer brands Conferences where the audience is operators, not technologists, but the agenda is technology-driven Audience outcomes A clear read on which retail and consumer innovations are signal and which are noise Specific case examples of how named global brands are already deploying AI in customer-facing roles A working three-to-five year horizon for board and CMO planning, not a ten-year futurology piece A sharper view of Gen Z and Generation Alpha as commercial customers, not as demographic abstractions

Why organisations work with Alex Depledge She has built, scaled and exited a venture-backed UK consumer marketplace, and is currently advising the Chancellor of the Exchequer on entrepreneurship policy. Few speakers can hold both a founder’s lens and a policy lens at once. She speaks to boards from inside the boardroom. Her FTSE-100 seat at Persimmon and NED role at Goodlord mean her advice on innovation, governance and growth is grounded in current PLC reality, not consultancy abstraction. She frames the gender funding gap and the women-in-tech question with hard numbers and self-implicating honesty rather than the standard talk-track, which is why programme committees book her for conversations they want to feel more honest than usual. She has a working view, formed through Hassle.com and Resi, on why corporates struggle to copy start-up behaviour, and what they can realistically take from it. She talks about regulation, sharing economy policy and UK scale-up barriers as a current operator and current government advisor, which gives those sessions weight that retrospective speakers rarely match. Biography highlights First ever Entrepreneurship Advisor to the Chancellor of the Exchequer, appointed by Rachel Reeves in June 2025. Independent Non-Executive Director, Persimmon PLC (FTSE 100), since May 2023; sits on remuneration and nomination committees. Founder of Resi.co.uk, the UK’s largest residential architectural practice, with over 10,000 home projects delivered. Stepped down as CEO in December 2025 and moved to the board. Co-founder and former CEO of Hassle.com, sold to Helpling in 2015 after Accel Partners-led funding. MBE for services to the Sharing Economy, 2016. Named in Computer Weekly’s 50 Most Influential Women in UK Tech and Debrett’s 500 Most Influential People; FT 30 Female Founders to Watch. Biography Most established companies want to behave more like start-ups and very few succeed. The reason is rarely a shortage of ambition. It is that the operating habits, the speed of decision and the comfort with risk that actually produce scale-up growth get filtered out by the systems large organisations use to govern themselves. Alex Depledge has lived on both sides of that gap and now advises across it. She co-founded Hassle.com in 2012 with Jules Coleman, took Accel Partners funding, expanded across Europe and exited to Helpling in 2015. The next year the same partnership launched Resi.co.uk, now the UK’s largest residential architectural practice with more than ten thousand projects delivered. She led Resi as CEO for nearly a decade before stepping back to the board in late 2025. Her current portfolio is what makes her unusual on a stage. She is the first Entrepreneurship Advisor to HM Treasury, appointed by Chancellor Rachel Reeves in June 2025 to work directly on the barriers UK companies hit when they try to scale. At the same time she sits as an independent non-executive director of Persimmon PLC, the FTSE-100 housebuilder, and joined Goodlord’s board in December 2025. That mix gives her audiences a rare combination of inputs: a founder who has banked an exit, a board member inside a UK plc, and a named voice in active conversation with the Treasury about why British scale-ups stall. She was awarded an MBE in 2016 for services to the sharing economy and writes and broadcasts regularly on entrepreneurship, technology policy and the gender funding gap. Key speaking topics Scale-up leadership and the founder operating mindset What large organisations can and cannot learn from start-ups UK entrepreneurship policy and barriers to scale Women, funding and structural bias in venture capital Innovation inside regulated and traditional sectors The future of work and platform-economy business models Proptech and the digitisation of legacy industries Ideal for CEOs, COOs and strategy leaders in incumbent businesses trying to behave more entrepreneurially Boards and Chairs commissioning sessions on innovation governance and growth CHROs and inclusion leads addressing gender, funding and pipeline questions in tech Industry conferences in property, financial services, professional services and government Audience outcomes A clearer read on which start-up behaviours scale into a corporate environment and which do not A current operator’s view of UK entrepreneurship policy and the live Treasury debate on scale-up barriers An honest framing of the gender funding gap that names structural causes rather than rehearsing the symptoms A board-level perspective on innovation as a governance discipline, drawn from FTSE-100 practice A real example of building, scaling and exiting a venture-backed UK consumer marketplace

Why organisations work with Daniel Bobroff He has invested retail’s money on retail’s behalf. As co-founder of ASOS Ventures he ran due diligence on the technologies retail boards are now being asked to buy, which is a different vantage point from the consultant or analyst. He built a category from scratch. Pioneering in-game advertising through Microtime gives him a working understanding of how a new commercial medium emerges, scales and is monetised, which transfers directly to current arguments about immersive commerce and gamified retail. He operates inside the engineering layer. His role at HTEC Group means his views on AI in retail are grounded in actual implementation work on customer experience, cloud and supply chain, not in keynote abstraction. He covers the full retail tech stack in one voice. Boards rarely find a speaker who can talk credibly about ad-tech, VR, visual search, ecommerce platforms and corporate venture in the same session, and link them to a single commercial argument. Biography highlights Founder, Coded Futures, retail and consumer technology advisory firm. Special Advisor, HTEC Group, advising on retail digitalisation, AI and customer experience. Co-founder and former Investment Director, ASOS Ventures, the venture capital arm of ASOS. Founder of Microtime, the first digital agency dedicated to in-game advertising, credited with starting a now multi-billion-dollar category. Founder of Deibus Studios, video games developer with combined platform sales reported above 50 million units across PlayStation, Xbox and Nintendo. Has delivered keynotes for Google, Facebook, Salesforce, Mastercard and the Retail Institute. Biography Retail has spent two decades arguing about whether technology is a channel, a function or a strategy. The argument is now closed by capital allocation. Personalisation engines, generative AI, gamified loyalty and immersive commerce are all sitting in the operating plan, often without a clear test for which of them pays back and which is a costly experiment in brand theatre. Daniel Bobroff has worked on both sides of that question. At ASOS he co-founded the company’s venture capital arm and was directly responsible for identifying and backing the technologies the retail sector is now being sold. Before that he founded Microtime, the first digital agency dedicated to in-game advertising, and Deibus Studios, an independent games developer whose titles for PlayStation, Xbox and Nintendo achieved combined platform sales above 50 million units. Today he runs Coded Futures, a retail and consumer technology advisory firm, and sits as Special Advisor to HTEC Group, the global engineering business, where he advises on AI, cloud and customer experience programmes. The combination matters: he sees retail technology from the investor’s underwriting position, the founder’s product position and the engineering partner’s delivery position. That is an unusual sightline for a speaker on this subject. His keynote work, including engagements for Google, Facebook, Salesforce, Mastercard and the Retail Institute, focuses on the same question a board is wrestling with after the third AI vendor presentation of the quarter: which of these bets is real, what does the customer experience actually look like once they land, and how does the commercial model hold up at scale. Key speaking topics AI in retail and consumer-facing operations Gamification of loyalty, engagement and commerce Immersive commerce, VR and the metaverse in retail Hyper-personalisation and predictive analytics Corporate venture capital and retail innovation pipelines Customer experience redesign in fashion and consumer brands Supply chain optimisation through AI and emerging technologies Ideal for Retail and consumer brand boards weighing major AI and digital investment decisions CMOs, Chief Digital Officers and Chief Customer Officers redesigning customer journeys around AI and personalisation Innovation, venture and corporate development teams inside large retailers and consumer goods groups Retail technology vendors and platform partners briefing their senior client audiences Audience outcomes A working sense of which retail AI use cases have shown commercial returns and which are still in the demonstration phase A sharper read on where gamification, immersive commerce and generative AI fit inside an existing retail operating model A vocabulary for discussing personalisation, loyalty and experience investments with credibility at board level A reference set of named retailers, technologies and venture-backed companies to anchor internal strategy debates

Why organisations work with Richard Gerver He has a verifiable case study that most leadership speakers do not. Grange Primary School moved from near-failure to a nationally referenced model of learning under his leadership, recognised by the National Teaching Awards in 2005. His books are read by operating audiences, not just educators. Change: Learn to Love It, Learn to Lead It and Simple Thinking are published by Penguin and Wiley/Capstone, respectively, and held shelf positions in business charts. LinkedIn Learning commissioned him to build Smart Thinking and Developing Mental Toughness for a global business audience. The courses have reached learners at scale across multiple languages. He worked closely with Sir Ken Robinson on human potential and creativity, and is cited in Robinson’s The Element. That intellectual lineage gives his leadership works a depth most motivational speakers cannot claim. He has been named UK Business Speaker of the Year on more than one occasion, including a confirmed 2011 win cited in his University of Derby honorary doctorate commendation. Biography highlights Headteacher of Grange Primary School, Derbyshire, where he developed the «Grangeton» model and led a documented institutional turnaround. National Teaching Awards Head Teacher of the Year, 2005. Honorary Doctor of Education, University of Derby, 2016. Author of Creating Tomorrow’s Schools Today (Bloomsbury Education), Change: Learn to Love It, Learn to Lead It (Penguin) and Simple Thinking (Wiley/Capstone). LinkedIn Learning instructor: Smart Thinking and Developing Mental Toughness. Foreword by Sir Ken Robinson on his first book; later cited in Robinson’s The Element. Biography Grange Primary School was on the verge of failure when Richard Gerver took it over. Within two years, the school was being studied as a national model, with a curriculum built around a pupil-run virtual town called Grangeton. The work earned him the National Teaching Awards Head Teacher of the Year in 2005 and shaped the rest of his career. He has spent the two decades since translating that experience for business audiences. Change: Learn to Love It, Learn to Lead It, published by Penguin, argues that leaders fail at change because they manage it as a project rather than a behaviour. Simple Thinking, published by Wiley/Capstone, attacks the bureaucratic clutter that senior teams build around their own decisions. Both books found shelf space in mainstream business sections, not just education. His thinking sits in the lineage of Sir Ken Robinson, who wrote the foreword to his first book and cited him in The Element. He has worked with UNESCO, the British Council, Skanska and the Welsh Government, and was commissioned by LinkedIn Learning to build two courses, Smart Thinking and Developing Mental Toughness, that have reached a global business audience. The University of Derby awarded him an Honorary Doctor of Education in 2016, citing his ability to humanise complex organisational issues through a leadership philosophy built on communication, empowerment and impact. He has been named UK Business Speaker of the Year on more than one occasion. Key speaking topics Human leadership and behaviour change Organisational transformation Resilience and mental toughness Curiosity, creativity and innovation Future skills and human potential Change management Executive development Ideal for CEOs and executive teams are asking why a recent transformation programme has stalled CHROs and L&D directors rebuilding leadership development for a fatigued workforce Senior leaders preparing a workforce for restructure, integration, or operating-model change Boards looking for an outside voice on the human side of strategic execution Audience outcomes A sharper view of why most change programmes fail at the leader’s own behaviour, not at the strategy Specific tools for stripping complexity out of decisions and communication Confidence that resilience and mental toughness can be built deliberately, with examples from sport and education A reframing of curiosity as an organisational capability, not a personal trait Renewed clarity on what senior leaders should personally commit to during a period of change

Why organisations work with Spencer Kelly Two decades inside the BBC’s flagship technology programme, Click, give him a working knowledge of frontier tech that very few keynote speakers can match, and a presenter’s instinct for what a general audience can absorb. He is one of the few speakers who is equally credible as a keynote on AI and emerging tech and as the host or moderator who runs the rest of the day, which reduces the number of people a conference organiser has to brief. A Cambridge Computer Science background, with an undergraduate dissertation on AI, means his explanations sit on actual technical understanding rather than on borrowed framing. He has interviewed the people audiences are most curious about, from Bill Gates and Steve Ballmer to James Cameron, Edward Snowden and Julian Assange, which gives his sessions named primary material instead of recycled commentary. BBC Radio 4’s Understand: Tech & AI and the technology segment on BBC Morning Live keep him in current weekly conversation with a non-specialist audience, which is the audience most leadership teams actually resemble. Biography highlights Presenter of BBC Click from January 2006 to its final episode in March 2025, the BBC’s longest-serving technology presenter. Host of BBC Radio 4’s Understand: Tech & AI, a 10-part series first broadcast in July 2023. Presents the technology segment on BBC Morning Live. Computer Science double first from Churchill College, Cambridge, with an undergraduate dissertation on artificial intelligence. Honorary Doctor of Technology, Coventry University. Named T3 Magazine Tech Personality of the Year in 2015. Biography BBC Click ran for 25 years on BBC World News and the BBC News Channel. Spencer Kelly presented it for nearly 19 of them, from January 2006 to its final episode in March 2025. That single fact carries more weight in a leadership audience than any speaker bio summary, because it means the person at the front of the room has been tracking, testing and explaining frontier technology to a global audience continuously across an entire technology cycle. The Cambridge Computer Science training matters here. His double first at Churchill College, with an undergraduate dissertation on artificial intelligence and genetic algorithms, is the reason his explanations of AI sit on actual technical foundations rather than on metaphors. He moves fluently between the engineering reality and the boardroom question, which is exactly what most senior audiences are trying to do when they sit down at a strategy day. Beyond Click, he hosts BBC Radio 4’s Understand: Tech & AI, the 10-part series launched in July 2023, and presents the technology segment on BBC Morning Live. He has interviewed Bill Gates, Steve Ballmer, James Cameron, Edward Snowden and Julian Assange. T3 Magazine named him Tech Personality of the Year in 2015. Coventry University awarded him an Honorary Doctor of Technology. For an event with leadership stakes, he is unusually flexible. He delivers the keynote on AI, automation and emerging technology when that is the brief, and he hosts, moderates or runs the awards when the day needs a presenter who can carry the room and stay on the subject. The same person does both jobs to BBC standard, which is rarer than most conference programmes assume. Key speaking topics Artificial intelligence in business Emerging technology and its commercial impact Automation and the future of work Quantum computing, blockchain and the metaverse Technology hosting, moderation and awards presenting Ideal for Boards and executive teams running an AI literacy or emerging tech briefing Conference organisers who need a single host across keynote, panel and awards CIO, CTO and digital transformation leaders running annual offsites Industry awards and sector summits that want a recognisable, technically credible host Audience outcomes A clearer picture of where AI and adjacent technologies are now, separated from the marketing layer. Specific named examples of how organisations are using emerging tech, drawn from his Click reporting. A working sense of which technologies sit in the next 18 months and which sit further out. The confidence to ask sharper questions of internal teams and external vendors.