Julie Holmes

Most enterprises have run AI pilots. Far fewer have an actual playbook for how AI changes the way work gets done. Leaders are stuck between vendor noise, employee anxiety, and a board asking why productivity has not moved.

Julie Holmes is a tech founder and AI keynote speaker who helps leadership teams turn AI from a pilot conversation into a deployed operating capability.

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Why organisations work with Julie Holmes

  • She has built and sold technology, not just studied it. Two innovation companies under her belt and products in over 60 countries give her keynotes the texture of an operator, not an analyst.
  • The UPGRADE Framework gives audiences a seven-step structure they can apply on Monday morning, rather than a high-level provocation about AI’s importance.
  • The AI Strategy Playbook, co-authored with Mary Kelly, addresses the gap most leadership teams admit privately: they do not yet have a written organisational AI strategy.
  • PSA-UKI Hall of Fame status puts her among 33 speakers recognised for sustained craft on stage, useful when the brief is a high-stakes leadership audience.
  • She lectures on innovation and AI at Yale, Birkbeck, and the American University of Beirut, which keeps the material tested against students and faculty as well as paying clients.

Biography highlights

  • Hall of Fame Speaker, PSA-UKI, one of 33 to hold the honour
  • Author of Little Big Bangs for Leaders and co-author of The AI Strategy Playbook with Mary Kelly, PhD
  • Founder of two innovation companies with products distributed in over 60 countries
  • Clients include Oracle, Expedia, American Express, JetBlue, Nestle, EY, VMware, US Bank, and LinkedIn
  • Guest lecturer at Yale, Birkbeck (University of London), and the American University of Beirut
  • Creator of the UPGRADE Framework for AI adoption inside teams

Biography

Less than one in five companies has a written AI policy, let alone a strategy. That gap is what Julie Holmes works inside. She helps boards and leadership teams move from scattered AI pilots to a documented playbook the rest of the organisation can actually use.

Her credibility comes from building, not commenting. Holmes founded two innovation companies and shipped products into more than 60 countries before the current AI cycle. That operator history shapes how she talks to senior audiences. The diagnosis is practical, the language is plain, and the deliverable is a structure leaders can apply.

The UPGRADE Framework, her seven-step approach to embedding AI in team workflows, anchors most of her keynotes. The AI Strategy Playbook, co-authored with Mary Kelly, extends the same logic to the strategy layer. Earlier work, Little Big Bangs for Leaders, set out her broader thesis on incremental innovation as a leadership discipline.

Holmes is a Hall of Fame Speaker with PSA-UKI, one of 33 to hold the honour, and a guest lecturer at Yale, Birkbeck, and the American University of Beirut. Brands including Oracle, Expedia, JetBlue, Nestle, EY, and LinkedIn have brought her in to do the same job: take AI off the slide deck and into the operating model.

Key speaking topics

  • AI strategy and adoption
  • Enterprise AI playbooks
  • AI-empowered teams and workflows
  • Innovation as a leadership discipline
  • Sales and customer experience under AI
  • Future of work and AI capability building

Ideal for

  • CEOs, COOs, and CTOs setting an enterprise AI direction
  • Heads of transformation and innovation responsible for AI deployment
  • Sales and customer-experience leaders integrating AI into commercial workflows
  • Boards seeking a credible operator perspective on AI strategy

Audience outcomes

  • A working seven-step structure (UPGRADE) for embedding AI into team operations
  • A clearer view of what an AI strategy playbook contains and how to draft one
  • Concrete examples of where AI changes sales and customer experience, with named tools
  • Language for talking to non-technical employees about AI capability without inducing fear
  • A sharper sense of which AI use cases are worth piloting and which are noise

Talks

Becoming AI-Empowered

A practical introduction to using AI to sell smarter, serve better, and save time, aimed at audiences who need a confident starting point.

Key takeaways:

  • A working mental model for where AI helps day-to-day
  • Named tools and prompts that translate to immediate use
  • A first-pass view of personal AI capability and what to build next

Upgrade Your Teams: Build an AI-Empowered Organisation

Applies the UPGRADE Framework to the team level, focused on operationalising AI rather than running another pilot.

Key takeaways:

  • The seven steps of UPGRADE applied to a real team workflow
  • A clearer split between individual, team, and enterprise AI capability
  • A method for sequencing AI rollout against business priorities

Get Your AI Shift Together: Defining Your AI Strategy Playbook

A leadership session for organisations that need a written AI strategy, not another vendor demo.

Key takeaways:

  • The components of an organisational AI playbook
  • How to align AI strategy with risk, governance, and capital allocation
  • A starting structure boards can use to commission internal work

Kissing Customers for Love & Money

Customer experience and sales innovation, focused on small operational changes with disproportionate commercial impact.

Key takeaways:

  • Where service and sales touchpoints leak value
  • Lightweight innovation moves teams can make without a transformation programme
  • Practical examples drawn from her work with consumer and B2B brands

Think Like an Inventor

Draws from Little Big Bangs for Leaders to reframe innovation as a daily leadership habit, not a quarterly initiative.

Key takeaways:

  • The “little big bangs” model for incremental innovation
  • A leadership routine for surfacing and shipping ideas
  • How to build an inventive culture without a dedicated innovation team

Videos

Testimonials

Julie Holmes was incredible! Every association should be including AI strategy and execution programs for their members - they need it, want it, and love it!
Susannah Porr
Executive Director, National Association of Steel Pipe Distributors
Julie Holmes is an engaging and inspiring speaker. As the Opening Keynote Speaker for our group of meeting and event professionals, she brought such awesome energy and enthusiasm to the stage first thing in the morning. Julie was dynamite! I enjoyed her energy, storytelling, creativity, and the personal connection she made with the audience during her presentation - which kept our attention.
Shelli Vassar Gilliam, CMP, SEPC
MACE Attendee
Julie was the opening Keynote Speaker at our annual conference and brought a fresh perspective and new ideas to our group! Our participants shared feedback like “High energy, great presentation.” “I enjoyed her insights.” “Enjoyed it and hope that we might have another opportunity to work with her…” “Extremely entertaining and had good ideas!”
Beth Helberg
National Association of Independent Financial Advisors
Wow, Julie owned that stage with her excellent story on customer value. One of the most engaging speakers we have had at the Executive Leaders Network and out C-suite delegation took a lot of value from the session.
Anthony Brown
Executive Leaders Network
Absolutely fantastic! She is the best speaker we have had for four years; the productivity savings across my team will be immense even if we only implement 10% of what she showed us today. What’s more, Julie’s massive positivity is motivating!
Daniel Cope
Ngage
We selected Julie to speak at our National Sales Conference. She delivered humor, energy, and highly practical advice. She engages with the audience and gets them up on their feet and involved. A fantastic speaker you simply must have at your event.
Tracey Cockerton
Lincoln West Events
Julie is one of the most engaging speakers I have ever experienced, and I like the way she uses examples that everyone can resonate with and remember.
Nicky Applegarth
Managing Director
Having seen her speak online, I brought Julie in to speak to our first post-pandemic leadership conference. She was BRILLIANT! The session was every bit as well organized, professional and full of positive energy as I’d hoped. Best of all, my leadership team went away with practical, transferable new techniques that are already helping improve our clients’ experience working with us!
Owen Napier
Computeam
Julie presented to my organization today and all I have to say is “Wow!” This was my second time seeing her on separate topics and she was charismatic, endearing, brilliant and insightful. I highly recommend Julie as a speaker to any organization. She made good on her promise of what we would gain from the event. I came away with practical, application “to do’s” that I’m implementing.
Heather LaDue
Franklin Pierce University
She held our attention for a half-day session and we didn't want it to end. She's a fantastic speaker, a fun storyteller, and an incredibly smart cookie! I heard participants describe her as 'amazing,' 'clever,' and 'fantastic.' I highly recommend Julie for any organization or audience looking for an injection of motivation, innovation, and laughs. She'll change the way you think.
Shawnna Suckow, CMP, CSP
SpinCon
Julie is a multi-talented individual who inspires people around her to listen carefully about her message and strategies for helping you to grow your business. She comes armed with thought provoking ideas and hands-on exercises
Lindsey Nelson, CMP
ADMEI Attendee
I recently was able to listen to a webinar with Julie and honestly thought I was in person listening to a keynote. She is very energetic and engaging. All the tech tips and tricks she provided were on trend and up to date. She is a speaker I cannot wait to see again!
Courtney Fields, DCMP
BBYO

Books

101+ AI Tips, Tools and Prompts for Sales Pros: Sell Smarter and Save Time with Artificial Intelligence (101+ AI Tips, Tools, and Prompts for Business)
Sell Smarter & Save Time with AI Julie Holmes Smarter HQ Transform your sales approach and unlock new opportunities wit…
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Little Big Bangs for Leaders: An Explosion of Clever, Innovative Ways to Improve What You Do and How You Do It: 1
You know you need to innovate to survive and thrive but that word sends shivers down your spine. Innovation is too big, too overw…