Julie Holmes

AI is raising the floor for every company at once. The same models, the same speed, the same outputs are now available to every competitor in a category. The danger is no longer falling behind on adoption. It is spending heavily to arrive at the same place as everyone else, faster but indistinguishable.

Julie Holmes is a tech founder and AI keynote speaker who helps leadership teams build competitive advantage on top of AI, rather than using it only to run the existing business faster.

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Why organisations work with Julie Holmes

  • She gives leaders a way past the trap most AI programmes fall into. Second Story Strategy™, her framework, treats AI as a starting line for distinct new value, not a finish line for cost savings.
  • She has built and sold technology, not just studied it. Two innovation companies and products in over 60 countries give her keynotes the texture of an operator, and she still builds AI applications for herself and clients today.
  • Her material works at two stages: helping teams who are still becoming AI-capable, and pushing teams who have already proven AI makes them faster toward the harder question of what they will do with it that no one else can.
  • PSA-UKI Hall of Fame status puts her among 33 speakers recognised for sustained craft on stage, which matters when the brief is a high-stakes leadership audience with mixed AI fluency in the room.
  • She lectures on innovation and AI at Yale, Birkbeck, and the American University of Beirut, keeping the material tested against faculty and students as well as paying clients.

Biography highlights

  • Hall of Fame Speaker, PSA-UKI, one of 33 to hold the honour
  • Originator of Second Story Strategy™ and the Second Story Blueprint for building competitive advantage on top of AI
  • Author of Little Big Bangs for Leaders and of the 101+ AI Tips, Tools and Prompts series for leaders and sales professionals
  • Founder of two innovation companies with products distributed in over 60 countries
  • Clients include Oracle, Expedia, American Express, JetBlue, Nestle, EY, VMware, US Bank, and LinkedIn
  • Guest lecturer at Yale, Birkbeck (University of London), and the American University of Beirut

Biography

AI is raising the floor for everyone. The same models, agents, and automation reach every competitor in a category at roughly the same time. That makes it easy to be good, and good is no longer a position. It is the new baseline. Julie Holmes works on the question that follows: once everyone is faster, what will your organisation be that no one else can be?

Her answer is Second Story Strategy™, a framework drawn from studying which companies actually pull ahead with AI and which simply run harder in place. The pattern she found was not about budget or engineering depth. The standouts treated AI as a foundation and built something distinct on top of it, working through four levels she maps as Build, Reimagine, Extend, and Lead, with the organisation’s own distinctiveness as the load-bearing element running through all of them.

Her credibility comes from building, not commenting. Holmes founded two innovation companies and shipped products into more than 60 countries, and she still builds AI applications for herself and clients. That operator history shapes how she talks to senior audiences. The diagnosis is practical, the language is plain, and her work extends into resources leaders can use directly, including the regularly updated 101+ AI Tips, Tools and Prompts series.

Holmes is a Hall of Fame Speaker with PSA-UKI, one of 33 to hold the honour, and a guest lecturer at Yale, Birkbeck, and the American University of Beirut. Brands including Oracle, Expedia, JetBlue, Nestle, EY, and LinkedIn have brought her in for the same reason: to move AI from a tool that makes them cheaper to a foundation that makes them distinct.

Key speaking topics

  • Second Story Strategy™ and competitive advantage through AI
  • AI strategy and enterprise adoption
  • AI-empowered teams and workflows
  • Innovation as a leadership discipline
  • Sales and customer experience under AI
  • Future of work and AI capability building

Ideal for

  • C-suite leaders setting enterprise AI direction
  • Heads of department helping their teams level up with AI
  • Sales and customer-experience leaders integrating AI into commercial workflows
  • Company-wide events where AI fluency varies widely across the room

Audience outcomes

  • The five behaviours that set AI-savvy teams apart, framed as a Second Story Strategy™ they can act on
  • A clear way to decide where to build genuine distinction and where keeping pace is enough
  • Concrete examples of how AI is reshaping leadership, sales, and customer experience, with specific tools named
  • Language for leading non-technical teams into AI with confidence rather than anxiety
  • A sharper sense of which AI use cases build advantage and which only add speed

Talks

Beyond Faster: Building Your Second Story Strategy

A leadership session on what an organisation builds on top of AI once everyone has the same tools and the same speed.

Key takeaways:

  • Why a rising floor is not a competitive position, and what to build above it
  • The four levels of the Second Story Blueprint applied to a real organisation
  • How to decide where distinction is worth the investment and where parity is enough

Becoming AI-Empowered

A practical introduction to using AI to sell smarter, serve better, and save time, aimed at audiences who need a confident starting point.

Key takeaways:

  • A working mental model for where AI helps day-to-day
  • Named tools and prompts that translate to immediate use
  • A first-pass view of personal AI capability and what to build next

Upgrade Your Teams: Build an AI-Empowered Organisation

Applies the UPGRADE methodology at the team level, focused on operationalising AI rather than running another pilot.

Key takeaways:

  • The UPGRADE steps applied to a real team workflow
  • A clearer split between individual, team, and enterprise AI capability
  • A method for sequencing AI rollout against business priorities

Kissing Customers for Love & Money

Customer experience and sales innovation, focused on small operational changes with disproportionate commercial impact.

Key takeaways:

  • Where service and sales touchpoints leak value
  • Lightweight innovation moves teams can make without a transformation programme
  • Practical examples drawn from her work with consumer and B2B brands

Think Like an Inventor

Draws from Little Big Bangs for Leaders to reframe innovation as a daily leadership habit, not a quarterly initiative.

Key takeaways:

  • The “little big bangs” model for incremental innovation
  • A leadership routine for surfacing and shipping ideas
  • How to build an inventive culture without a dedicated innovation team

Videos

Testimonials

Julie Holmes was incredible! Every association should be including AI strategy and execution programs for their members - they need it, want it, and love it!
Susannah Porr
Executive Director, National Association of Steel Pipe Distributors
Julie Holmes is an engaging and inspiring speaker. As the Opening Keynote Speaker for our group of meeting and event professionals, she brought such awesome energy and enthusiasm to the stage first thing in the morning. Julie was dynamite! I enjoyed her energy, storytelling, creativity, and the personal connection she made with the audience during her presentation - which kept our attention.
Shelli Vassar Gilliam, CMP, SEPC
MACE Attendee
Julie was the opening Keynote Speaker at our annual conference and brought a fresh perspective and new ideas to our group! Our participants shared feedback like “High energy, great presentation.” “I enjoyed her insights.” “Enjoyed it and hope that we might have another opportunity to work with her…” “Extremely entertaining and had good ideas!”
Beth Helberg
National Association of Independent Financial Advisors
Wow, Julie owned that stage with her excellent story on customer value. One of the most engaging speakers we have had at the Executive Leaders Network and out C-suite delegation took a lot of value from the session.
Anthony Brown
Executive Leaders Network
Absolutely fantastic! She is the best speaker we have had for four years; the productivity savings across my team will be immense even if we only implement 10% of what she showed us today. What’s more, Julie’s massive positivity is motivating!
Daniel Cope
Ngage
We selected Julie to speak at our National Sales Conference. She delivered humor, energy, and highly practical advice. She engages with the audience and gets them up on their feet and involved. A fantastic speaker you simply must have at your event.
Tracey Cockerton
Lincoln West Events
Julie is one of the most engaging speakers I have ever experienced, and I like the way she uses examples that everyone can resonate with and remember.
Nicky Applegarth
Managing Director
Having seen her speak online, I brought Julie in to speak to our first post-pandemic leadership conference. She was BRILLIANT! The session was every bit as well organized, professional and full of positive energy as I’d hoped. Best of all, my leadership team went away with practical, transferable new techniques that are already helping improve our clients’ experience working with us!
Owen Napier
Computeam
Julie presented to my organization today and all I have to say is “Wow!” This was my second time seeing her on separate topics and she was charismatic, endearing, brilliant and insightful. I highly recommend Julie as a speaker to any organization. She made good on her promise of what we would gain from the event. I came away with practical, application “to do’s” that I’m implementing.
Heather LaDue
Franklin Pierce University
She held our attention for a half-day session and we didn't want it to end. She's a fantastic speaker, a fun storyteller, and an incredibly smart cookie! I heard participants describe her as 'amazing,' 'clever,' and 'fantastic.' I highly recommend Julie for any organization or audience looking for an injection of motivation, innovation, and laughs. She'll change the way you think.
Shawnna Suckow, CMP, CSP
SpinCon
Julie is a multi-talented individual who inspires people around her to listen carefully about her message and strategies for helping you to grow your business. She comes armed with thought provoking ideas and hands-on exercises
Lindsey Nelson, CMP
ADMEI Attendee
I recently was able to listen to a webinar with Julie and honestly thought I was in person listening to a keynote. She is very energetic and engaging. All the tech tips and tricks she provided were on trend and up to date. She is a speaker I cannot wait to see again!
Courtney Fields, DCMP
BBYO

Books

101+ AI Tips, Tools and Prompts for Sales Pros: Sell Smarter and Save Time with Artificial Intelligence (101+ AI Tips, Tools, and Prompts for Business)
Sell Smarter & Save Time with AI Julie Holmes Smarter HQ Transform your sales approach and unlock new opportunities wit…
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Little Big Bangs for Leaders: An Explosion of Clever, Innovative Ways to Improve What You Do and How You Do It: 1
You know you need to innovate to survive and thrive but that word sends shivers down your spine. Innovation is too big, too overw…