Talent Retention Strategies

Key speaking topics Career decision-making Leadership development Redefining success Purpose-driven work Organisational mission and impact Personal and professional growth Executive transition and change Ideal for Senior leaders and executives High-potential and emerging leaders Mission-driven and nonprofit organisations Organisations navigating career development and leadership transitions Audience outcomes Clearer frameworks for defining and measuring success. Insight into aligning professional choices with personal values. Practical perspectives on leadership and career inflection points. Greater awareness of how purpose and performance intersect. Why organisations work with Laura Gassner Otting Combines White House, nonprofit and entrepreneurial experience with authorship and executive coaching. Brings research-informed perspectives from her books and published writing. Connects leadership and career themes to organisational mission and impact. Offers commercially relevant insights for leadership, retention and talent development conversations. Biography Laura Gassner Otting works at the intersection of leadership, career decision-making and organisational mission. As an author, keynote speaker and executive coach, she brings a cross-sector perspective shaped by experience in the White House, nonprofit executive search and entrepreneurial leadership. She served as a presidential appointee in Bill Clinton’s White House with responsibilities connected to AmeriCorps, giving her direct insight into public service, national initiatives and mission-led leadership. She later founded and led the Nonprofit Professionals Advisory Group, an advisory and executive search firm supporting mission-driven organisations, before selling the business to the team that helped build it. Laura is the author of Limitless, Wonderhell, and Mission-Driven, books that explore how individuals and organisations define success, align purpose with performance, and navigate inflection points in leadership and career. Her thinking has been featured in Harvard Business Review and Forbes, and her TEDx talk is available on TED.com. Based in the Boston area, she speaks to senior leaders, boards and growth-focused organisations seeking practical perspectives on success, purpose and leadership in complex professional environments.

Why organisations work with Mark Williams He brings the evidence base that most performance and leadership content lacks. His research on perceptual-cognitive skill, decision-making and expertise is among the most cited in the field worldwide. He has translated that science into practice at the highest level of sport, advising FIFA, UEFA, the IOC, The FA, and teams across the Premier League, NBA, NFL and MLB. The lessons travel directly into how executives think about talent and pressure. His book with Tim Wigmore, “The Best: How Elite Athletes Are Made”, gives leaders a shared language for what separates the very best from the merely good, built on interviews with athletes like Steph Curry, Pete Sampras and Marcus Rashford. He is Editor-in-Chief of three of the discipline’s leading journals, including the Journal of Sports Sciences. When he tells a board what the research says, it is not a summary of someone else’s work. He is unusually direct for an academic of his standing. The science is rigorous, the delivery is plain. Biography highlights Senior Research Scientist at the Institute for Human and Machine Cognition (IHMC); formerly Professor and Chair, Department of Health, Kinesiology and Recreation, University of Utah. Co-author of “The Best: How Elite Athletes Are Made” (2020), with Telegraph and New York Times sports writer Tim Wigmore. Editor-in-Chief of the Journal of Sports Sciences, Research Quarterly for Exercise and Sport, and Human Movement Science. Distinguished Scholar Awards from the International Society of Sport Psychology and the North American Society for the Psychology of Sport and Physical Activity. Consultant to FIFA, UEFA, the IOC, The FA, and professional teams in the Premier League, NBA, NFL and MLB. Fellow of the British Psychological Society, the National Academy of Kinesiology, and the European College of Sport Science. Biography The reason one team performs under pressure and another collapses is rarely the talent on the pitch. It is what was built into the players, the coaching staff and the decisions long before kick-off. Mark Williams has spent more than three decades studying that question, and turning the answers into something coaches, federations and executives can use. His research focuses on the neural and psychological mechanisms behind expertise: how perception, decision-making and motor skill develop, and what separates a world-class performer from a very good one. The work has shaped programmes at FIFA, UEFA, the IOC and The FA, and inside teams across the Premier League, NBA, NFL and MLB. He is Editor-in-Chief of the Journal of Sports Sciences, Research Quarterly for Exercise and Sport, and Human Movement Science. His book with Tim Wigmore, “The Best: How Elite Athletes Are Made”, brought that body of research to a wider audience through interviews with figures including Steph Curry, Pete Sampras, Kurt Warner and Marcus Rashford. The argument is built on evidence rather than anecdote: the conditions that produce sustained excellence can be described, designed and reproduced. For senior leaders, the value is the translation. The science of how people learn complex skills, hold their nerve in unfamiliar conditions and make better decisions under time pressure does not stop at the touchline. It is the same problem a board faces when it asks why a strategy works for one team and not for the next. Key speaking topics The science of expertise and skill acquisition Talent identification and development Decision-making under pressure Building high-performing teams The psychology of excellence Coaching, learning environments and instructional design Ideal for Executive teams and CHROs designing leadership and talent pipelines Learning and development leaders rebuilding how the organisation teaches complex skills Board and senior conferences focused on performance, culture and decision-making Sports federations, performance directors and coaching staff Audience outcomes A clearer view of what the evidence actually says about how expertise is built, and where most talent programmes go wrong. Specific cues for spotting the perceptual and decision-making skills that distinguish top performers from the rest. Practical principles for designing learning environments that produce skill, not just activity. A shared vocabulary for talking about pressure, decision-making and team performance that holds up under scrutiny.

Why organisations work with Whitney Johnson A field-tested model, the S Curve of Learning, that gives executives a shared language for placing every team member on a developmental trajectory rather than an annual performance grid. A track record of applying disruptive innovation theory to capital allocation, including co-founding the Disruptive Innovation Fund with Clayton Christensen and leading the seed investment in Coupang. A No. 8 Thinkers50 ranking in 2021 and consecutive listings since 2015, signalling sustained credibility with the same boards her audiences sit on. Direct relevance to succession planning, post-merger integration, and the talent risk inside transformation programmes, drawn from Fortune 500 advisory work with Kraft Heinz, Intermountain Health, Morgan Stanley, and Amazon. A Wall Street equity-analyst background that lets her speak to commercial leaders in their own language about return on people, not just culture. Biography highlights CEO and co-founder of Disruption Advisors, advising Fortune 500 companies, private equity portfolios, and scale-ups on leadership and team development. Co-founder with Clayton Christensen of the Disruptive Innovation Fund at Rose Park Advisors; led the seed round in Coupang. Ranked No. 8 on Thinkers50 in 2021, with continuous listings since 2015. Author of Smart Growth (Harvard Business Press, 2022), a Wall Street Journal and USA Today bestseller and a Thinkers50 Best New Management Book. Author of Disrupt Yourself, Build an A-Team, and Dare, Dream, Do. LinkedIn Top Voice and host of the Disrupt Yourself podcast, with guests including Brene Brown, Adam Grant, Susan Cain, and Stanley McChrystal. Biography Most companies treat leadership development as a calendar of programmes. The harder question is where each senior leader sits on a learning curve, and what the organisation does when too many of them are stalled at the top of the same one. That is the question Whitney Johnson built a career around. Before founding Disruption Advisors, Johnson spent eight consecutive years as an Institutional Investor-ranked equity analyst on Wall Street. She then partnered with Harvard Business School’s Clayton Christensen to co-found the Disruptive Innovation Fund at Rose Park Advisors, where she served as President from 2007 to 2012 and led the seed round in what is now Coupang. Her shift from capital allocation to people allocation is the through line of her work. The S Curve of Learning, adapted from Everett Rogers and applied through her January-February 2022 Harvard Business Review article and the book Smart Growth, gives executives a way to manage their organisations as a portfolio of learning curves. It reframes engagement, retention, and succession as the same problem looked at from three angles. That argument has earned her a No. 8 Thinkers50 ranking in 2021 and a consistent place on the list since 2015. Her client roster includes Kraft Heinz, Intermountain Health, Morgan Stanley, and Amazon, and her Disrupt Yourself podcast features sustained conversations with figures including Brene Brown, Adam Grant, Susan Cain, and Stanley McChrystal. Key speaking topics Disruptive innovation applied to people and teams The S Curve of Learning as a development framework Succession planning and talent portfolio management Building and leading high-performing teams Personal disruption and reinvention for senior leaders Smart growth and organisational scaling Coaching cultures inside Fortune 500 companies Ideal for CEOs and executive committees rebuilding the bench beneath them CHROs and chief talent officers redesigning succession and development Private equity operating partners pressure-testing portfolio leadership Boards reviewing CEO succession and senior team capability Audience outcomes A working vocabulary for placing every senior leader on a learning curve, with implications for retention and succession A clearer view of when high performers are about to plateau and what to move them toward A practical link between team composition and commercial performance, drawn from her investment-fund experience Specific moves to disrupt their own roles before circumstances disrupt them Examples from named Fortune 500 engagements they can stress-test against their own organisation

Why organisations work with Tammy Erickson A trilogy of Harvard Business Review Press books on Boomers, Gen X and Gen Y built on primary research, not commentary, giving leaders a defensible base for talent and engagement decisions. A McKinsey Award-winning HBR article (“It’s Time to Retire Retirement”) that reframed how Fortune 500 employers think about late-career workers, still cited in CHRO conversations. Five appearances on the Thinkers50 ranking, evidence that her ideas have stayed relevant across more than a decade of workforce change. Operating credibility from board seats at PerkinElmer and Allergan, plus client work with General Electric, Bank of America and Novartis, so the workforce arguments land with senior commercial leaders, not just HR. Co-direction of London Business School’s “Leading Businesses into the Future” programme, which keeps her arguments calibrated to current senior-executive challenges rather than past research. Biography highlights Adjunct Professor of Organisational Behaviour, London Business School; co-director of the “Leading Businesses into the Future” programme. Founder and CEO of Tammy Erickson Associates, a workforce and engagement advisory firm. McKinsey Award winner, Harvard Business Review, for “It’s Time to Retire Retirement.” Author of the HBR Press generational trilogy: “Retire Retirement,” “Plugged In,” and “What’s Next, Gen X?” Co-author of “Workforce Crisis” (Harvard Business School Press) and “Third Generation R&D.” Former director of Fortune 500 corporations PerkinElmer and Allergan. Ranked on Thinkers50 five times, including 2011, 2013, 2015 and 2017. Biography Most workforce strategies still treat the employee base as one undifferentiated group with a single set of motivations. That worked when one or two cohorts dominated the org chart. It does not work now, with Boomers, Gen X, Millennials and Gen Z sharing teams and reporting lines, each carrying different assumptions about authority, loyalty and what work is for. Erickson built her career on closing that gap. Her Harvard Business Review article “It’s Time to Retire Retirement” won the McKinsey Award and reframed how large employers thought about late-career talent. The argument was not nostalgic or motivational. It was an operating case for redesigning roles, hours and contracts to retain expertise that the demographics said would otherwise walk out. The HBR Press trilogy that followed, “Retire Retirement,” “Plugged In” and “What’s Next, Gen X?,” gave leaders something most generational commentary lacks: a research base built cohort by cohort, with practical implications for engagement, team design and career architecture. Her companion book “Workforce Crisis,” with Ken Dychtwald and Bob Morison, set the broader demographic context. “Leading Across the Ages” was named a Harvard Business Review Breakthrough Idea of 2008. That research sits on top of a working role at London Business School, where she co-directs “Leading Businesses into the Future,” and a track record of Fortune 500 board service at PerkinElmer and Allergan. The result is a voice on workforce questions that boards and executive teams take seriously, because it carries both the scholarship and the operating context. Key speaking topics Multi-generational workforce strategy Employee engagement and the changing employer-employee contract Workforce planning and talent shortage Collaboration in complex organisations Innovation in the intelligent economy Twenty-first century organisational design Future of work and changing assumptions about careers Ideal for CHROs and chief people officers redesigning engagement and retention strategy Boards and executive teams setting talent and workforce policy Heads of organisational development and learning leading multi-generational team programmes Leadership development faculty and HR conferences Audience outcomes A clearer read of how each generational cohort actually behaves inside organisations, beyond the stereotypes Specific implications for talent retention, engagement and team design across cohorts A reframed view of late-career workers as a retention and capacity question, not a cost question An organising frame for redesigning roles, hours and contracts to fit a five-generation workforce Vocabulary senior leaders can use in board and executive conversations on workforce strategy

Why organisations work with Susie Wolff She is the only executive who has both experienced structural exclusion at the top of global motorsport as a competitor and then returned to redesign those structures, giving her an argument that runs deeper than advocacy. F1 Academy under her leadership secured the backing of all ten Formula 1 teams, partnerships with Charlotte Tilbury, American Express, TAG Heuer and The LEGO Group, and grew to become the second-most followed motorsport series after Formula 1 – these are not diversity metrics, they are commercial outcomes. Her work addresses a specific organisational failure that most DEI programmes miss: talent exclusion is not primarily a selection problem, it is a pipeline and development problem. She has built the operational case study. Her track record spans the full leadership arc – elite competitor, team principal, CEO, series director – giving her credibility in conversations about performance culture, high-pressure decision-making, and building organisations that win under scrutiny. Driven, her memoir, was an instant Sunday Times bestseller on UK publication by Hodder & Stoughton, and was released in the US by Henry Holt in April 2026 with a Booklist Starred Review and Lewis Hamilton endorsement, extending her reach beyond motorsport audiences into mainstream leadership conversations. Biography highlights Managing Director, F1 Academy (Formula 1’s all-female development series), appointed March 2023; reports directly to Formula 1 CEO Stefano Domenicali First woman to participate in a Formula One race weekend since 1992 – four FP1 sessions with the Williams F1 team, 2014–2015 Seven seasons in the Deutsche Tourenwagen Masters (DTM) with Mercedes-Benz, 2006-2012 Team Principal then CEO, Venturi Formula E team, 2018-2022; took the team from the back of the grid to Formula E Vice-World Champions and oversaw its sale to Maserati on departure Founder, Dare To Be Different initiative (2016); merged with FIA Girls on Track (2019) Author, Driven (Hodder & Stoughton / Henry Holt) – instant Sunday Times bestseller; executive producer of Netflix docuseries F1: The Academy (2025) MBE (2017) for services to women in sport; Honorary Fellowship, University of Edinburgh (2013); CNBC Changemaker (2026) Biography Motorsport has long had a pipeline problem, not of talent, but of access. The structures that determined who made it to the top were built for a specific kind of competitor, and they were rarely questioned. Susie Wolff sat inside that system for over two decades: as a driver who pushed further into Formula One than any woman had in a generation, and then as the executive who went back to rebuild it. Her driving career ran from karting to the Deutsche Tourenwagen Masters with Mercedes-Benz, then to Williams F1, where she became the first woman to participate in a Formula One race weekend since 1992 across four practice sessions in 2014 and 2015. When she retired from driving, she turned to the leadership side of the sport: first as Team Principal, then CEO, of the Venturi Formula E team. Over four seasons she took the team from the back of the grid to a Formula E Vice-World Championship finish, then oversaw its sale to Maserati before joining F1 Academy in March 2023. At F1 Academy, Wolff has built something that did not exist before: a commercially viable, Formula 1-integrated development series for female talent, which now carries the liveries of all ten F1 teams, holds partnerships with brands including Charlotte Tilbury, American Express, TAG Heuer and The LEGO Group, and has grown to become the second-most followed motorsport series after Formula 1. She executive produced the 2025 Netflix docuseries F1: The Academy alongside Reese Witherspoon’s Hello Sunshine. Her memoir Driven was an instant Sunday Times bestseller on UK publication by Hodder & Stoughton, and was released in the US by Henry Holt in April 2026 to a Booklist Starred Review. What Wolff offers corporate audiences is not a motivational narrative with a motorsport backdrop. It is a specific and replicable argument: that inclusive talent pipelines are not built by changing who you select, but by redesigning the conditions in which talent is identified and developed. She has built that case inside one of the world’s most commercially demanding sports, and has the results to prove it. Key speaking topics Inclusive talent pipeline design Leadership and performance under competitive pressure Organisational culture change in structurally resistant industries Executive leadership in high-performance sport Building commercial frameworks for underrepresented talent Resilience and ambition in elite environments Diversity as a strategic performance lever Ideal for C-suite and senior leadership teams working on talent strategy, diversity, or cultural transformation CHROs and People directors designing inclusive talent development programmes Leadership and strategy teams in automotive, engineering, technology, and financial services Sports business, sponsorship, and commercial leadership audiences Audience outcomes A clear framework for distinguishing between diversity as selection (reactive) and diversity as pipeline design (structural) with a real-world organisational example Understanding of how to build commercial buy-in for inclusion initiatives, grounded in F1 Academy’s partnership and broadcast growth Insight into high-performance decision-making and the leadership qualities required to build organisations under public scrutiny A more specific vocabulary for talking about talent exclusion as a performance problem rather than a compliance issue First-hand perspective on what resilience, ambition, and goal-setting look like at the elite level, and how these translate into organisational contexts

Why organisations work with Susan Cain A single, defensible thesis. Quiet sold over four million copies, spent multiple years on the New York Times bestseller list and translated into 40 languages, which gives a senior audience a shared reference point before she walks on stage. Operational, not theoretical. Through the Quiet Leadership Institute she has delivered corporate programmes at GE, LinkedIn, Procter & Gamble, NASA and the Dutch Air Force, and partnered with Steelcase to redesign office space around introvert-friendly workflows. Reframes inclusion in language that lands with sceptical executives. Personality bias is a talent and productivity argument, not a values argument, which makes the conversation possible in rooms where DEI has become contested. Cultural reach that pulls audiences in. The TED2012 talk has been viewed more than 30 million times and named by Bill Gates as a personal favourite, and Bittersweet was an Oprah’s Book Club pick in 2023. Biography highlights Honours graduate of Princeton University and Harvard Law School; former Wall Street negotiations attorney Author of Quiet: The Power of Introverts in a World That Can’t Stop Talking, #1 New York Times bestseller, four million copies sold, 40 languages Author of Bittersweet: How Sorrow and Longing Make Us Whole, #1 New York Times bestseller and Oprah’s Book Club selection TED2012 talk “The Power of Introverts” viewed over 30 million times; named by Bill Gates as a favourite TED talk Co-founder of Quiet Revolution and the Quiet Leadership Institute, with corporate programmes at GE, LinkedIn, Procter & Gamble, NASA and the Dutch Air Force Recipient of Harvard Law School’s Celebration Award for thought leadership and the Toastmasters International Golden Gavel Award Biography A third to half of the workforce is introverted, yet most companies are built as though everyone in the room is an extrovert. Hiring rewards the candidate who presents best in an interview. Meetings reward whoever speaks first. Open-plan offices reward visibility over depth of thought. The cumulative cost in lost ideas, attrition and shallow decision-making is significant, and rarely measured. That is the operational problem Quiet named in 2012. The book has sold over four million copies, sat on the New York Times bestseller list for years and been translated into 40 languages, which is why senior leaders tend to arrive at the keynote already inside the argument. The accompanying TED2012 talk has been viewed more than 30 million times and was named by Bill Gates as one of his favourites. The work since then has been practical. Through the Quiet Leadership Institute, founded with former West Point professor Mike Erwin, Cain has run corporate development programmes for organisations including GE, LinkedIn, Procter & Gamble, NASA and the Dutch Air Force. With Steelcase, she co-designed the Quiet Spaces office concept, a direct intervention into the open-plan trend. Her second book, Bittersweet, debuted at #1 on the New York Times nonfiction list and was selected for Oprah’s Book Club in 2023, broadening the conversation into how organisations handle emotion, longing and creativity at work. Her Princeton and Harvard Law training, and her earlier career as a Wall Street negotiator, show up in the way she argues. The case is a talent and productivity case before it is a values case, which is what makes it land in rooms where leaders are tired of the usual inclusion language. Key speaking topics The hidden strengths of introverted leaders Personality bias in hiring, meetings and promotion Workspace and office design for cognitive performance Talent strategy across the introvert and extrovert spectrum Creativity, deep work and the conditions for original thinking Inclusion framed as a productivity argument Emotion, longing and meaning at work (drawing on Bittersweet) Ideal for CHROs, talent leaders and heads of organisational development rethinking how they hire, promote and retain CEOs and senior executives whose workforce skews toward knowledge work, research, engineering or design Heads of workplace strategy and real estate teams designing the next generation of office space Learning and leadership development teams building inclusive leadership curricula that move beyond conventional DEI framing Audience outcomes A concrete vocabulary for the personality bias built into common hiring, meeting and performance practices Specific design choices to test, in meetings, workspaces and team rituals, to surface ideas from quieter staff A reframed argument for inclusion that survives executive scrutiny on commercial grounds A clearer view of where deep work and solitude belong in the operating model of a knowledge organisation

Why organisations work with Rashim Mogha Two decades inside the rooms where women’s leadership advancement is decided. Senior roles at Oracle, Amazon Web Services, VMware, Automation Anywhere, and Skillsoft, building teams that supported over $2 billion in business. Few speakers on this topic carry that operational depth. Her work is built on a published, repeatable framework. The #1 Amazon bestseller Fast-Track Your Leadership Career gives HR teams and emerging leaders a specific template covering sponsorship, brand-building, and the unwritten rules of internal promotion. She treats women’s leadership development as a pipeline and retention question, which lands with executives who are accountable for the actual numbers. That framing avoids the trap of positioning DEI as a values exercise sitting outside business outcomes. Her LinkedIn Learning courses have reached over 250,000 professionals globally. That scale gives her a working understanding of which leadership content actually shifts behaviour across geographies and seniority levels. The credentials are named and external. Woman of the Year at the Women in IT Awards Silicon Valley, Top 20 Thought Leader by Thinkers360, Top 100 DEI Leader by Mogul, and induction into the Alameda County Women’s Hall of Fame. Biography highlights Founder and CEO of eWOW (empowered Women of the World), launched in November 2018; podcast audiences in more than 50 countries Author of the #1 Amazon bestseller Fast-Track Your Leadership Career and its companion Guided Journal; reached #1 on Amazon within eleven hours of release LinkedIn Learning instructor with courses including Succeeding as a First-Time Tech Manager, Women Transforming Tech: Finding Sponsors, and Cloud Concepts: Determining Your Cloud Strategy; over 250,000 learners globally Senior leadership roles at Oracle, Amazon Web Services, VMware, Automation Anywhere, and Skillsoft, building teams supporting over $2 billion in business Forbes Business Council member; contributor to Forbes, Association for Talent Development (ATD), and Thrive Global Recognitions include Woman of the Year (Women in IT Awards Silicon Valley), Silicon Valley Woman of Influence, Top 20 Thought Leader (Thinkers360), Top 100 DEI Leader (Mogul), and induction into the Alameda County Women’s Hall of Fame Biography American women hold 52 percent of professional-level jobs. They hold roughly 20 percent of executive leadership positions in US high-tech industries. The gap between those numbers is what Rashim Mogha has worked inside for two decades, first at Oracle, AWS, and VMware, then as founder of eWOW. Her #1 Amazon bestseller Fast-Track Your Leadership Career codified what she learned inside those companies. It treats career advancement as an integrated strategy. Sponsorship and personal brand are framed as concrete corporate moves, drawn from her own promotion path. The book hit number one on Amazon within eleven hours of release. eWOW, which she founded in November 2018, scaled the method beyond a single book. Its podcast reaches audiences in more than fifty countries. Her LinkedIn Learning courses, including Succeeding as a First-Time Tech Manager and Women Transforming Tech: Finding Sponsors, have been taken by more than 250,000 professionals globally. Few speakers on women’s tech leadership combine that operational depth with that audience reach. Her credibility with executive audiences sits in the specifics. Woman of the Year at the Women in IT Awards Silicon Valley. Top 20 Thought Leader by Thinkers360. Forbes Business Council member. Inducted into the Alameda County Women’s Hall of Fame. For organisations focused on the leadership pipeline rather than the talking points, that combination of operational record and external recognition is rare. Key speaking topics Women’s leadership advancement in technology Sponsorship and career advancement strategy Diversity as a talent pipeline question Leadership development for technical professionals Mindful leadership Cloud strategy and digital transformation for business leaders Future of work and corporate learning at scale Ideal for CHROs and Chief People Officers responsible for stronger leadership pipelines for women in technology Heads of DEI and Talent looking to move beyond awareness toward measurable promotion outcomes Women’s networks and ERGs inside technology, financial services, and professional services organisations L&D and learning leaders designing executive development programmes for emerging women leaders Audience outcomes The distinction between mentorship and sponsorship, and the specific moves required to convert one into the other Practical language for asking for promotion and stretch assignments A diagnostic for what is actually stalling a woman’s advancement at her current level Two operational levers HR and senior leaders can pull to shift promotion outcomes inside the next twelve months

Why organisations work with Maya Townsend She brings organisation network analysis into the room as a working tool, not a slide. Leaders leave knowing which specific people inside their business carry influence that the org chart hides. She has co-edited the OD Network’s Handbook for Strategic HR (AMACOM, 2012), giving her work a peer-reviewed foundation that most change speakers cannot point to. She advises Gartner on change management and organisation network practice, which means her frameworks have been pressure-tested with the analyst body that many of her clients buy research from. She is one of three US-certified Lewis Method of Deep Democracy trainers, so when polarised teams are stuck on a decision she has a specific method for moving them, not a general facilitation style. She works the seam between strategy and adoption. Clients booking her are usually past the point of needing a diagnosis and want someone who can name the next intervention. Biography highlights Founder and lead consultant, Partnering Resources, an organisation development practice focused on networks, collaboration, and change. Co-editor, Handbook for Strategic HR: Best Practices in Organization Development from the OD Network (AMACOM, 2012). Chapter author, “Organization Network Dynamics and Analysis,” in the NTL Handbook of Organization Development and Change. Adviser to Gartner on change management and organisation network practice. Contributor to strategy+business, People + Strategy, Nonprofit Quarterly, CIO, and Inc.com. MS in Organization Development (with distinction), American University / NTL Institute; certified Lewis Method of Deep Democracy trainer, one of three in the United States. Biography Every large organisation has two structures. There is the one on the chart, and there is the network of relationships that actually moves information, decisions, and trust. Townsend’s work starts from the second one. She runs Partnering Resources, the change and organisation development practice she founded, where she uses organisation network analysis to show leaders the brokers, connectors, and quiet experts their formal hierarchy hides. The diagnosis is concrete: specific names, specific gaps, specific places where a transformation is going to fail unless someone intervenes. The intellectual base behind this work is unusually deep for a speaker in her field. She co-edited the OD Network’s Handbook for Strategic HR with AMACOM, contributed the chapter on network dynamics to the NTL Handbook of Organization Development and Change, and writes regularly for strategy+business, People + Strategy, and CIO. Gartner uses her as an adviser on change management and network practice. What that produces in a keynote setting is a practitioner who can move from the science of how organisations actually behave to the next concrete move a leadership team should make on Monday morning. She has presented at Gartner and Inc. 500 or 5000 events, taught networked leadership at Boston University and Northeastern, and is one of three Lewis Method of Deep Democracy trainers certified in the United States, which she draws on when teams are polarised and stuck. Key speaking topics Organisation network analysis Change leadership in complex systems Collaboration across silos and ecosystems Conflict and polarisation in leadership teams Talent and influence mapping Strategy adoption and organisational resilience Ideal for CEOs and transformation leads landing a strategy that depends on cross-functional adoption. Heads of strategy, OD, and change running enterprise change programmes that have stalled at the middle. Senior HR and talent leaders identifying who actually carries influence in a high-potential population. Leadership teams stuck on a polarised decision and looking for a method, not a facilitation pep talk. Audience outcomes A working picture of the informal networks inside their own organisation, and where those networks are blocking or accelerating strategy. Specific moves to identify the brokers and connectors who decide whether a change effort lands. A sharper read on why past change programmes stalled, anchored in network evidence rather than personality. A method for engaging conflict in leadership teams that turns disagreement into a decision rather than a stalemate.

Why organisations work with Lynda Gratton A research base CHROs cannot replicate in-house: the Future of Work Research Consortium has run for over a decade with executives from more than 60 companies, generating comparative evidence on what is actually working in hybrid, skills and workforce design. Co-author of The 100-Year Life with economist Andrew Scott, the book that reframed longevity as a workforce and strategy issue and was shortlisted for the FT Business Book of the Year. Practical playbook for hybrid: her HBR cover piece How to Do Hybrid Right and Redesigning Work give leadership teams a four-lens method (jobs, employee preferences, projects, inclusion) rather than a slogan. Policy-grade credibility: co-chair of the WEF Global Future Council on Work, Wages and Job Creation, and adviser to the Japanese Prime Minister’s council on a 100-year-life society. Thinkers50 Hall of Fame member, which signals to a board that the perspective in the room has been independently judged against a global field over more than a decade. Biography highlights Professor of Management Practice in Organisational Behaviour, London Business School. Founder of HSM Advisory and the Future of Work Research Consortium, working with executives from more than 60 companies. Author and co-author of ten books, including The 100-Year Life (with Andrew Scott), Redesigning Work, The Shift, Glow and Hot Spots. Thinkers50 Hall of Fame inductee; long-running presence in the Thinkers50 ranking since 2011. Co-chair, WEF Global Future Council on Work, Wages and Job Creation; former chair of the WEF Council on Leadership. Regular contributor to Harvard Business Review, MIT Sloan Management Review, Financial Times and The Times. Biography Most large organisations are running 2025 strategies on a workforce model designed for 2015. Roles, careers and contracts assumed predictable lifespans, fixed locations and a clear line between work and the rest of life. None of those assumptions hold, and the cost of pretending they do shows up in attrition, productivity disputes and stalled transformation programmes. This is the territory Lynda Gratton has worked in for more than two decades from London Business School, where she is Professor of Management Practice in Organisational Behaviour. Through HSM Advisory and the Future of Work Research Consortium she founded in 2009, she has built a continuous comparative dataset on how more than sixty global companies are redesigning jobs, hybrid arrangements and skills, and what separates the redesigns that hold from the ones that quietly revert. Her books anchor the argument. The 100-Year Life, written with economist Andrew Scott, became a bestseller in Japan and was shortlisted for the FT Business Book of the Year, reframing longevity as a strategic issue for governments and employers, not a personal finance question. Redesigning Work translates the same rigour into a four-lens method for hybrid: jobs and tasks, employee preferences, projects and workflows, inclusion and fairness. Her Harvard Business Review cover piece How to Do Hybrid Right and her ongoing MIT Sloan Management Review column put that method into the hands of operators. Boards engage her when they need to move past slogan-level answers on hybrid, skills and longevity. Her co-chairmanship of the WEF Global Future Council on Work, Wages and Job Creation, and her advisory work with the Japanese Prime Minister’s office on a 100-year-life society, are evidence that the same frameworks travel from a single CHRO conversation to national policy. Key speaking topics Future of work and hybrid organisational design Redesigning jobs, careers and skills for longer working lives The 100-year life and longevity as a workforce strategy Workforce transformation in large, complex organisations Hybrid work productivity, fairness and inclusion Leadership in the post-pandemic operating model Talent, retention and the changing employee contract Ideal for CHROs and chief people officers leading hybrid, skills and workforce redesigns. CEOs and executive committees stress-testing their operating model against longer careers and tighter talent markets. Boards and remuneration committees confronting longevity, retention and multi-generational workforce questions. Government, public-sector and policy audiences working on labour market and ageing-society agendas. Audience outcomes A clear method for redesigning hybrid work across jobs, employee preferences, projects and inclusion, drawn from her HBR and MIT Sloan research. A sharper read on what longevity does to careers, learning and talent pipelines, grounded in The 100-Year Life evidence base. Comparative benchmarks from the Future of Work Consortium on what more than sixty global companies are doing on hybrid, skills and workforce design. A board-ready language for distinguishing surface adjustments from genuine workforce redesign. Concrete prompts for the next ninety days of CHRO and ExCo workforce decisions.