Scott Steinberg

Leadership teams know disruption is constant. The harder question is how to make decisions today that hold up against a future they cannot yet see. Most foresight work stalls in the slide deck, never reaching the operating choices about products, talent, and customers where the value actually sits.

Scott Steinberg is a futurist and business strategist who helps organisations turn long-range trends into near-term decisions on innovation, change, and customer behaviour.

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Why organisations work with Scott Steinberg

  • A method for foresight that produces decisions, not predictions. The POP FUTURE workshop format converts trend analysis into specific moves on product, talent, and customer strategy.
  • A working library of 30 published books across futurism, innovation, change, and digital transformation, which means buyers can match a programme to a specific board agenda rather than a generic keynote.
  • Direct advisory exposure to Fortune 500 operators and US defence leadership, including IBM, PwC, Intel, Microsoft, and the US Department of Defense, with the language and pace that environment demands.
  • A trends franchise visible through CNBC, BBC, NPR, and Forbes, which gives senior audiences confidence that the speaker on stage is the same voice they have heard analysing the market elsewhere.

Biography highlights

  • CEO of FutureProof Strategies and of BIZDEV, the International Association for Business Development and Strategic Partnerships.
  • Author of Make Change Work for You (Perigee/Penguin) and Think Like a Futurist, part of a published catalogue of more than 30 books.
  • Named Master of Innovation by Fortune magazine.
  • Contributor and on-air expert for CNBC, BBC, CNN, NPR, ABC, CBS, and Fox Business; columnist for Forbes and Reader’s Digest.
  • Advisory and consulting work with IBM, PwC, Intel, Sony, Microsoft, MTV, ESPN, American Express, and the US Department of Defense.
  • Creator of the POP FUTURE methodology and the What’s the Future of…? and The Future is Yours applied foresight tools.

Biography

Most foresight work stops at the trend chart. Boards see the slide on AI, demographics, or customer behaviour, agree it matters, then return to the operating decisions in front of them. Scott Steinberg’s work is built around closing that gap. His POP FUTURE methodology and the What’s the Future of…? workshop tools are designed to take a leadership team from “this trend is real” to “this is what we do on Monday”.

That bias toward decision shows up across his published catalogue. Make Change Work for You, published by Perigee, frames future-proofing as a set of practical disciplines for individuals and teams. Think Like a Futurist extends the same logic to enterprise planning. Across more than 30 books, the through-line is the same: foresight as an operating capability, not a corporate trend report.

The credentials behind that argument are unusually broad. He runs FutureProof Strategies and BIZDEV, advises IBM, PwC, Intel, Microsoft, and the US Department of Defense, and was named Master of Innovation by Fortune. CNBC, BBC, NPR, and Forbes use him as a recurring voice on technology, work, and consumer behaviour, which means his audiences arrive already familiar with how he reasons.

For senior buyers, the practical value is range. Boards working on AI adoption, generational change, customer experience, or change fatigue can put him in front of any of those audiences and get the same disciplined translation from trend to decision. That is what makes him useful when the brief is wide, the audience is mixed, and the agenda is more than a single topic.

Key speaking topics

  • Strategic foresight and future-proofing
  • Artificial intelligence and the future of business
  • Change leadership and innovation
  • Digital transformation
  • Customer experience and consumer trends
  • Generational shift and future of work
  • Organisational culture and resilience

Ideal for

  • Board and executive committee strategy offsites setting a multi-year agenda
  • Transformation, innovation, and digital leaders running enterprise-wide change programmes
  • CMOs and customer experience leaders planning around generational and behavioural shift
  • Industry events where a mixed senior audience needs a single integrating view of technology, work, and customer trends

Audience outcomes

  • A working definition of what futurism is and is not, and how to use it inside an existing planning cycle
  • A short list of the trends most likely to reshape the audience’s industry over the next planning horizon
  • A method for translating trend analysis into specific decisions on product, customer, and workforce
  • Language and frames that make foresight defensible to a sceptical board or investment committee

Talks

Think Like a Futurist 2030

A practical guide to the trends, decisions, and planning habits leaders need to handle the next planning horizon.

Key takeaways:

  • How to read emerging trends without falling for hype cycles
  • A repeatable model for translating foresight into operating choices
  • The specific shifts most likely to reshape the audience’s industry over the next five to seven years

Leading with Change and Innovation

A keynote on building organisations that adopt change as a discipline rather than treating each cycle as a crisis.

Key takeaways:

  • Why most change programmes stall at the middle-management layer
  • A working model for embedding innovation into existing operating rhythms
  • How to keep teams engaged through repeated change without burnout

The Future of AI and Machine Learning

A senior-audience view of where AI is heading and the practical implications for strategy, workforce, and customer experience.

Key takeaways:

  • What current AI capability actually does, separated from market narrative
  • The decisions leaders need to take on AI now to avoid being late
  • Where AI changes the workforce model and where it does not

Generation Next: Gen Z, Alpha and Beta

A briefing on the values, behaviours, and expectations of the youngest cohorts entering the workforce and the consumer market.

Key takeaways:

  • How these generations differ from millennials in practical, observable ways
  • What this means for product design, marketing, and employer brand
  • The cultural shifts that matter most for leaders planning a decade out

Videos

Testimonials

Thank you so much, Scott! Your session received accolades… and your advice was spot on. So many references to your insights throughout the day!
Erin Lenox
Head of National Markets, Blue Cross Blue Shield of Massachusetts
Thanks for sharing all your wisdom and knowledge - our Association Executives Council members were very complimentary about your program: Lots of good information! It was a pleasure working with you and I certainly hope that our paths cross again soon as well: You are a gem.
Patricia Lilly
Chief Thought Leadership Officer, National Association of Wholesaler-Distributors
Fantastic keynote! It was riveting... I really enjoyed the speech and people were talking about it for the rest of the conference. Mission accomplished!
Editor-in-Chief, Hospitality Technology magazine
Amazing speech... I think your lecture is so valuable and relevant, I am sure many people took a lot of takeaways - I did!
Zohar Tadmor Eilat
Chief People Officer, Cellebrite
Scott was wonderful and gave such an engaging presentation to our attendees. He also helped us reach newer audiences in our diverse membership base - thank you so much!
Christine DeJoy
VP of Communications, CEDIA
Thank you very much for your participation in the program, we are really appreciative to have you as such a firm anchor and brilliant host and moderator, you help us to wrap the whole program up as a really professional package.
Strategic Program Lead, Mastercard
Scott's presentation was inspiring and insightful. His deep understanding of the legal landscape combined with his dynamic speaking style kept the audience engaged, and his ability to address complex topics with clarity and enthusiasm left a lasting impression. He delved into the intersection of AI, technology and law, emphasizing the need for legal professionals to fearlessly embrace innovation while acknowledging the challenges posed by the digital era.
Sherman Humphrey
Senior Global Practice Manager, JAMS
Amazing job this week, another killer delivery... we’ve heard nothing but great things about the sessions and your contributions, and rave reviews from clients, internal and external - thanks again!!
Director of Product Management, Mastercard
Thank you for an extraordinary conference at our IT Security Solutions Event in the Dominican Republic. Your expertise, eloquence and knowledge touched our audience and enhanced their experience.
Jose Enrique Valdez
President, Asystec
Great job with your presentation today – the content was interesting and the delivery was well-executed!
Managing Director, The True Life Companies
On behalf of NAPFA and the Planning Committee, thank you for presenting at the National Conference last month. With all the positive feedback we’ve been receiving, it is clear that our success would have never been possible without your valuable contribution. Our sincere thanks to you for helping make our event such a success!
Ana Daly
Conference & Events Coordinator, Nat. Assoc. of Professional Financial Advisors
Scott's opening keynote session at our conference was not only relevant and informative, but extremely engaging! He captured the audience's full attention as he shared his insights on cultivating tomorrow's solutions, fearlessly innovating and adapting in order to succeed during unpredictable times. We had a lot of great feedback from attendees and it was the perfect way to kick off the event!
Amy Williams
Conference Producer, Corporate Counsel, ALM
Thank you for an awesome opening keynote presentation! It was great to explore the future of AI through your innovative lens!
Commercial Integrator Expo
A highlight of the event… stressed the importance of anticipating change in the commercial construction industry and utilizing technology, innovation and imagination to affect change.
Floor Covering News
It was a pleasure to have the opportunity to learn from your keynote presentation in addition to the fireside chat. We covered some really interesting topics and provided a great session for the executives in the room.
Pete Londa
President & CEO, Tantalus Systems
Out of hundreds of opening intros, that’s the best I’ve ever heard… I’m going to have to take you on the road with me!
Guy Kawasaki
Chief Evangelist Canva and author, The Art of the Start
Thanks for the motivating and insightful presentation. The team thoroughly enjoyed the presentation message, content material, and professional delivery. Great job!
EVP, Manufacturing and Engineering Operations, MaxCyte
Thank you, Scott! It was an honor to host you and kick off the conference with such a great lecture. Your insightful presentation set the tone for the entire event, and your expertise and passion were evident in every word you shared. Our attendees were captivated by your knowledge and inspired by your ideas. Once again, thank you for your exceptional presentation. We look forward to future opportunities to collaborate and learn from your expertise.
Ella Ben Or
Global Organizational Development and Learning Director
I had the pleasure of hearing Scott speak and could not have been more impressed with him. From how he interacts with his audience to really knowing all about trends and global culture to being a master of delivering and leading interesting and innovative discussions. He's a down-to-earth, very intelligent consultant who never talks down to his audience + motivates them to get excited about thinking about how to connect brands with customers. He's a gem!
Lori Bring
SVP Talent Acquisition, Omnicom
Scott Steinberg's Think Like a Futurist program is a must-experience for any business leader interested in managing change in this post-pandemic environment. Scott’s insights into uncertainty, innovation, disruption, and trends analysis are critical for any business venture, present or future. Before seeking your own path to growth and wealth, avail yourself of Scott’s wealth of knowledge and insight.
Bob Henderson
EVP, Associated Equipment Distributors
Thank you so much for sharing all your wisdom and knowledge - we really appreciate your contribution to the success of our meeting! Our Association Executives Council members were very complimentary about your program: Lots of good information! It was a pleasure working with you and I certainly hope that our paths cross again soon as well: You are a gem.
Patricia Lilly
Chief Thought Leadership Officer, National Association of Wholesaler-Distributors
Thanks again for a great speech – you exceeded our expectations!
Manager of Financial Operations, Starnet Commercial Flooring
The information was really fantastic! And I appreciated all the audience questions – a good sign of engagement!
Senior Organizational Development Manager, Stratasys
Scott breaks the big future picture down into digestible immediate and future actions.
Don Kilbourne
Founder, Flooring Financial
Scott delivered a clear, insightful, and stimulating presentation on the impact of future technologies and how to navigate them. I enjoyed the talk and the ensuing workshop discussion was an enjoyable way to explore learnings in the context of our business. I was thoroughly impressed by the quality of Scott’s presentation (e.g. beautifully articulated, seamless flow, succinct and cogent messages with storytelling and a dose of humor). I have seen many talks and I think that Scott is a truly excellent speaker.
Jason Papademetriou
Cell Engineering Scientist, MaxCyte
Fantastic work! Thank you, Scott, for the thought-provoking discussion on business innovation, career leadership, and the future of work. My team and I are grateful to you for sharing your insights and reflections.
Murli Buluswar
Analytics Executive with 25+ Years Experience
Scott illuminates an anticipatory and aspirational path for the future which starts today – ready or not. Very helpful.
T. J. Donohue
Of Counsel, Killian & Donohue
Scott’s speech was an eye-opener for EMC. Insights from his talk, specifically his comments on how to build and foster an innovative culture, and research he covered regarding game-changing innovation in large enterprises, enabled us to spark change and innovation on a global scale. As a keynote speaker for thousands of EMC employees, customers, and partners, and in intimate conversations with top executives, Scott was a dynamo. I highly recommend him to any company interested in building innovative culture, disruptive problem-solving approaches or positive change in their organization.
Calvin Smith
Principal Manager, Global Innovation & Marketing, Dell EMC
In a world of progressive, emerging technologies and automation, Scott’s speech couldn’t have been timelier. He understood the nuances of our industry and tailored the talk perfectly. Scott was a pleasure to work with and we would recommend him wholeheartedly to anyone searching for a vibrant and thoughtful speaker.
Debi Hamill
CEO, International Association of Outsourcing Professionals
Scott delivered an inspiring keynote session on ‘Innovation in the New Era of Smart’ at the IBM BusinessConnect event in Dubai. His speech was thought provoking, coherent and succinct , backed by real world innovation examples from his consulting experience. It was one of the best sessions that I have ever attended, and he held the audience engaged throughout his session. I highly recommend Scott for key note sessions on Innovation and Business Strategy.
Logan Vadivelu
Worldwide Smarter Process Solutions Leader, IBM
With over a hundred Russian agency and marketing executives attending, Scott’s Leading with Innovation presentation at our Microsoft Advertising event in Moscow provided pertinent insight into the challenges facing one of the fastest-changing industries out there: online advertising. Drawing on a wealth of case examples and industry research, Scott’s arguments underpinning the need to espouse the mantra of innovation in business hit the mark. With a high level of energy, pace and a healthy dose of good humor, Scott captured the audience’s attention and helped contribute to a really rewarding event. We’re already planning the next one…
Bela Papp
Microsoft Advertising CEE & MEA
Scott is a polished speaker with the ability to inspire leaders and help them connect innovative ideas with practical business solutions that they can implement into their operations to drive immediate change and growth.
Jason Barnhart
Director, Prof. Development, Public Relations Society of America
We greatly appreciate the time you spent with our organization. Your discussion points were very relevant. The topics resonated throughout the organization and we have received great feedback. You were able to give us functional guidelines and tools on how to create change. The presentation was engaging, entertaining and thought provoking, even in a virtual format!
Stephen Hawco
Sr. Project Engineer, CNOOC International
We invited Scott to participate in a high profile management training course at our company. His involvement included contributing to the development of the content as well as delivering his message on video. The outcome was spot-on – not only by infusing his brand of knowledge and expertise but by energizing and challenging the participants. His messaging was relevant and relatable. Aside from this, he is one of the most professional and easy to work with collaborators I have ever dealt with.
Sr. Producer, OptumRx
Best session so far…. It was insightful and encouraged action [combined] with practical advice. I very much appreciated the multiple tips to help exercise judgment on organizations’ current state and questions to ask directly of boards/employees. It offered informative, tangible takeaways. Fabulous – 4.9 out of 5 stars!
National Association of Corporate Directors
As a technology company searching for the new normal in this new world of COVID-19, Scott’s insights and business acumen were a perfect match for our company. Coming off of a year full of uncertainty our team was both inspired and excited for what lies ahead. Looking to challenge the status quo and inspire a new level of thinking? I highly recommend engaging Scott for a strategy specifically tailored for you.
Bill Fons
EVP, Promotion Technology Group
An expert speaker and facilitator of executive board retreats, Scott comes highly recommended for senior leadership events and programs. His high-impact, high-energy presentations offer a wealth of ideas, inspiration and insights…
Dr. DeWayne McCamish
President, American Association of Orthodontists
Scott did a fantastic job encouraging our company’s business leaders excitement and curiosity in changing technologies. His message was perfectly on point.
Tom Bauer
CIO, Hagerty
Scott was a dynamic, to-the-point speaker. His real world examples of how companies can innovate in small, yet impactful ways, was refreshing and well-timed. In the field of corrections, we often are stymied by the daunting path of system reform. After hearing Scott speak, many of our staff began to rethink the go big or stay home approach and began to brainstorm small, innovative ways to improve the criminal justice system.
Dr. Brian Lovins
Harris County CSCD and American Probation & Parole Association
Scott spoke and was a tremendous success! His wealth of professional experiences translated into truly engaging stories that helped apply the rich content of his book into practical, useful and actionable steps. Participants thoroughly enjoyed Scott’s warm and engaging personality, along with the tools he recommends for overcoming fear and effectively competing in today’s ever-changing work environments.
Lawrence Chomicki Jr.
Treasurer, Association of Change Management Professionals
I wholeheartedly recommend Scott as a speaker and presenter. He recently gave a keynote address and received high marks from the audience, and brought home to them the importance of creating a culture to implement change. He was easy to work with in developing content, able to build his presentation to fit our audience, professional, and engaging.
Liz Whitney
Senior Manager, Education & Meetings, International Warehouse Logistics Association
Scott is a top-notch thinker, strategist, and advisor. After just a brief conversation about potential applications to the nonprofit sphere, I left with a toolbox of strategies to test and new ways of thinking. Scott is very insightful, down-to-earth, and clearly passionate about what he does.
Kristin Boehne
Manager Strategic Projects, United Way
Scott delivers a clear and succinct study of industry trends and winning company cultures. His strengths are that he delivers “in the moment” information and examples of pertinent industry issues that resonate well with the audience. I expect to see Scott back at LifeNet Health talking at our various company forums.
Rony Thomas
President & CEO, LifeNet Health
Scott’s session was very well-received by our attendees. He was our closing keynote speaker and his motivational message about driving change through innovation and growth was a perfect way to end a successful event!
California Bankers Association
Scott is a fantastic speaker. He energizes the audience and he is relevant with his message.
RD Whitney
Executive Director, The Institute of Finance and Management

Books

Customer Experience: The Ultimate Guide™
Customer Experience: The Ultimate Guide™ is all about redesigning business, customer service and brand to be more engaging, inc…
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Make Change Work for You: 10 Ways to Future-Proof Yourself, Fearlessly Innovate, and Succeed Despite Uncertainty
Make Change Work for You shows how to reignite your career, rekindle creativity, and fearlessly innovate your way to success by p…
Think Like a Futurist: How to Plan Around Uncertainty and Future-Proof Your Business
EARN TO SEE TOMORROW, TODAY Think quickly – the future is coming on fast! In Think Like a Futurist, you’ll not only learn how…