Former the CMO of Deloitte and Starwood Hotels, chairman of Ferrazzi Greenlilght, #1 New York Times bestselling author of Who’s Got Your Back and Never Eat Alone
Keith Ferrazzi: Biography highlights
Keith Ferrazzi is the former CMO of Deloitte and Starwood, founder and chairman of Ferrazzi Greenlight, the author of the NY Times #1 bestsellers Who’s Got Your Back and Never Eat Alone, and is regularly published in The Wall Street Journal, Harvard Business Review, Inc., and Fast Company.
Full biography of Keith Ferrazzi
Keith Ferrazzi’s Background
In his latest book, Leading Without Authority: How the New Power of Co-elevation Can Break Down Silos, Transform Teams and Reinvent Collaboration, Ferrazzi outlines the idea of co-elevation, based on the idea of “going higher together.” For this to happen, he suggests that traditional structure and org charts matter less than getting great outcomes.
Ferrazzi is recognized as a global thought leader in the relational and collaborative sciences. At Ferrazzi Greenlight and its Research Institute, he works to identify behaviors that block global organizations from reaching their goals and to transform them by coaching new behaviors that increase growth and shareholder value.
Together with former Zappos CEO Tony Hsieh and Groupon’s Brad Keywell, Keith launched Yoi, a digital onboarding tool that drives transparency, improved coaching, and real-time feedback between busy managers and their new hires. The platform utilizes practice-based learning and quantitative assessments to deliver increased productivity in the workplace.
With the uncertainty of the COVID-19 virus growing, Keith Ferrazzi is coaching the executive teams of the world’s largest organizations on how to lead virtually. Companies like Delta, GM, & Verizon have pivoted from traditional avenues of engagement and into the virtual world to keep up. When you want to energize your organization to adopt bold, new behaviors that spur greater success, you need a thought leader who is an exhilarating motivator.
Keith’s keynotes go beyond the ordinary by tapping into the hearts and minds of attendees and challenging them to cut down silos and open up to each other and the change at hand. By deeply connecting everyone in the room, Keith Ferrazzi facilitates the risk-taking and candor that ignites action and paves the way for the innovation and agility needed for sustained organizational change in today’s radically interdependent world.
Watch Keith in action
"Keith delivered one of the most heartfelt, inspirational, and useful talks that I attended while at Burning Man."
"Keith facilitates each event so that every guest walks away feeling a little more connected both with themselves and with the industry peer group they are part of."
"You're going to be surrounded by incredibly bright, inspirational people that you will want to hang out with and that you will want to learn from."
"It fundamentally transformed the way our partners participate in a richer way."
"Keith has the rare gift of inspiring you to think deeper, dream bigger and, most importantly, bring more generosity to the people and communities that matter most to you."
General Motors North America
"I walked away yesterday with a new vigor. This was a real gift."
The XPRIZE Foundation
"Keith grabs their attention immediately and takes them on a ride where they will leave wanting not only to transform their teams, but transform their lives to be more honest, open and of service to others."
Keith's speaking topics
LEADING WITHOUT AUTHORITY: The Roadmap for Organizations Going FORWARD – Not Back – to Work
In the past several months, we have seen more disruption, transformation, and innovation than during any other period in history. Businesses are at a tipping that will determine how they emerge post-pandemic. Adam Grant, Wharton School professor and best selling author, has called Keith Ferrazzi’s latest book, Leading Without Authority, “the roadmap for a post-pandemic networked world.” Peter Diamandis, founder of Singularity University and XPrize, said “Leading Without Authority is the must-read guidebook for radical transformation.
Keith Ferrazzi’s concept of co-elevation provides an actionable methodology for any team to thrive during the decade of exponential change ahead.” Keith is currently working with 85 CHRO’s, 50 CEO’s, and 45 CMO’s of the largest organizations in the world, along with the former Managing Editor of Forbes and in conjunction with the Harvard Business Review to curate a new book and website to ensure that we don’t go back to work, but instead go forward to work. They have recognized that the world of work has fundamentally changed and that this new work world demands a different form of leadership and a different form of transformation and innovation.
- Audiences will be given a roadmap on how to lead with influence rather than authority.
- How to break down barriers to transformation found in the silos that exist in so many organizations today.
- How to lead, adopting this new methodology Keith calls Co-Elevation, which shifts the burden from individual leaders to the team itself…moving from “overload” to “shared load.”
- Lead with agility and adaptability to be prepared for a world that will continue to change even beyond this global pandemic.
Leading Virtual Teams Through Crisis
Over the last 2 years Companies like Delta, GM, & Verizon have worked with Keith Ferrazzi and his team to pivot from traditional avenues of engagement and into the virtual world to keep up. You can too. In his lectures, Keith will outline how leaders can step-up and lead in a virtual world through co-elevation and transformation.
This talk complements the launch of his new book due out in May, Leading without Authority: How the New Power of Co-Elevation Can Break Down Silos, Transform Teams, and Reinvent Collaboration, and can help keep your company focused and productive in this new work world.
Keith Ferrazzi has also been successful in minimizing meeting cancellations by transitioning teams into a virtual workspace. As companies struggle to deal with the ramifications of COVID-19 on their meetings, he is offering a no-cost consultation to help your leaders facilitate that transition.
Managing in a matrixed global organisation
Organizations are under pressure - pressure to transform and perform in the new matrixed, global and virtual working world. The future of work won't be driven by tech. It will be transformed by organizations who understand the leadership competencies required for the new work order. With years of experience, Keith Ferrazzi will show your organization how to build the teams and leaders of tomorrow.
- Invigorated workforce that punches above its weight
- Deeper collaboration across departments and disciplines
- Greater accountability to each other for total team success
- Jump start your organizational culture change to one of exponential growth
Creating Sustainable Change by Making It Personal
Statistically speaking, transformation success remains stuck at 30%. Keith’s long established practices around changing organizational behavior will get you the rest of the way.
Each Challenge Talk is unique to its audience. ''Old way'' behaviors are addressed, with audience members beginning their transformation immediately. These changes are supported by ongoing coaching and feedback so measurable results can be identified from the moment Keith leaves the stage.
- Identify the behaviors that need to change within the organization
- Identify what "blockers" are hindering the "new way"
- Identify the enablers that will make your "new way" a reality
Transforming the customer experience
Our new radically interdependent world has transformed how organizations work with their customers. While sales teams have always understood the importance of relationship building, customer experience has become a prime motivating force in sales decision making. The critical attributes of a high-performing sales team now relies on its approach to transforming the customer experience through collaborative selling.
- How to achieve constant sales growth with collaborative selling
- Understand how customer experience shapes the sales journey
- How to build a collaborative customer relationship that maximizes sales
- Grow large strategic accounts faster by aligning your sales ecosystem
Breaking down organizational silos
Large organizations are waking up to the idea that silos don't work. When leaders and teams are required to work across departments, offices and even countries, cutting across silos and managing interdependencies is a critical skill. When deep internal relationships break down those silos, teams and leaders develop a culture of transparency and accountability that fosters innovation and promotes agility in thinking, processes and results.
- How to engage teams and leaders in inter-organizational relationship building
- Why agility is a critical success factor for modern organizations
- Why silo-hopping transparency increases accountability and produces measurable results
- When collaboration creates success in interdependent teams