Talent Retention Strategies

Why organisations work with Chris Roebuck He designed and ran the leadership programme for UBS’s top 500 that is now taught at Harvard Business School as UBS: Towards the Integrated Firm. Few speakers can point to a live HBS case as evidence that their approach works at scale. He coined the corporate application of entrepreneurial leadership and has spent twenty years refining it in banks, government, healthcare, and the military. The Wikipedia entry on entrepreneurial leadership cites his definition. He operates as a practitioner first and a speaker second: former British Army officer, Head of Management Development at HSBC Investment Bank, Global Head of Leadership at UBS, Head of Culture Change at London Underground. The credibility in a boardroom is built in. HR Magazine named him one of HR’s Most Influential Thinkers ten times between 2009 and 2021, and inducted him into the HR Hall of Fame in 2025. That is the longest sustained recognition of any thinker on the list. Biography highlights Global Head of Leadership and Talent, UBS (2004 onward), leading the development programme for the bank’s top 500 leaders that became Harvard Business School case UBS: Towards the Integrated Firm Honorary Visiting Professor of Transformational Leadership, Cass Business School (2009–2021, the institution later rebranded Bayes) Inducted into the HR Hall of Fame by HR Magazine, July 2025; named one of HR’s Most Influential Thinkers ten times between 2009 and 2021, a record on the list Author of five leadership books, including Lead to Succeed (2014) and Strategic Leadership Development, co-authored with Professor Colin Carnall Expert panel member for the UK Government’s Engaging for Success review (2009), and author of The King’s Fund report on NHS leadership (2011) Contributor to Newsweek; quoted on leadership and organisational performance in the Financial Times, Wall Street Journal, New York Times, Washington Post, and Harvard Business Review China; 350+ television interviews across BBC, CNN, Bloomberg, CNBC, Sky, and Al Jazeera Biography UBS between 2002 and 2006 is a useful place to start. A newly integrated global bank, 70,000 staff, a top team of 500 whose behaviour had to shift if the merger was going to hold. Chris Roebuck was the person, as Global Head of Leadership and Talent, who designed and ran the programme that got that behavioural shift. The work is now a Harvard Business School case study, UBS: Towards the Integrated Firm, and it is where the concept of entrepreneurial leadership, taking the behaviours of successful entrepreneurs and transplanting them into a large corporate, was first systematically applied in the corporate world. That practitioner record sits behind everything he now says from a stage. Before UBS, he was Head of Management Development at HSBC Investment Bank and ran culture change at London Underground during the partial privatisation. After UBS, he was commissioned by The King’s Fund to report to the UK Government on leadership in the NHS, and sat on the expert panel behind Engaging for Success, the UK Government’s review of employee engagement. He was Honorary Visiting Professor of Transformational Leadership at Cass Business School, now Bayes, from 2009 to 2021. The argument Roebuck brings to senior audiences is a hard one, because it refuses the usual levers. He tells leaders that the performance they are looking for is not hiding in a new strategy, a new tech stack, or a restructure. It is hiding in the way their top 200 people behave on a Tuesday morning. His Accelerate Your Success approach is built to make that behavioural gap visible, then close it, with the bottom line as the test. HR Magazine has named him one of its Most Influential Thinkers ten times; in July 2025 it inducted him into the HR Hall of Fame. The rare thing he does is connect that leadership argument to hard numbers. He is a trained economist, not a behavioural coach; he served as an officer in the British Army before moving into business; he has run programmes inside a global bank, the UK Civil Service, and a 1.4-million-person healthcare system. When he says ten percent of organisational performance is sitting unused, the claim is backed by work done at UBS, in the NHS, and at KPMG rather than by a slide deck. Key speaking topics Leadership during integration, transformation, and culture change Entrepreneurial leadership in large organisations Senior team behaviour and executive performance Talent identification and leadership pipelines Employee engagement as an organisational lever Leadership in conditions of uncertainty Human leadership in the AI era Ideal for CEOs, COOs, and C-suite teams running integrations, post-merger transformations, or major operating model change CHROs and Chief People Officers building a leadership and talent strategy that senior business leaders will take seriously Board and executive committee offsites where the subject is how top leadership needs to behave differently for the organisation to perform Public sector and military audiences looking at leadership reform in large, complex institutions Audience outcomes A clear view of where performance is being lost inside their own organisation, and which leadership behaviours are causing it The specific mechanics of how entrepreneurial leadership was built at UBS, and which elements transfer to their own sector A short set of actions senior leaders can take in the weeks after the session, tied to business outcomes rather than general development A more useful language for talking about leadership with their board, their HR function, and their top 100

Key speaking topics Employee engagement Workplace culture and values Leadership and people management Employee recognition strategies HR communication Organisational values and behaviour Employee wellbeing and inclusion Ideal for HR leaders and people strategy teams Senior leaders responsible for culture and engagement Organisations seeking to strengthen recognition and workplace values Businesses focused on improving employee communication and engagement Audience outcomes Clear understanding of how engagement, recognition, and values shape organisational culture Practical frameworks for improving HR communication and leadership behaviours Approaches for embedding organisational values into everyday workplace practices Strategies for strengthening employee recognition and engagement initiatives Why organisations work with Debra Corey Combines practical HR leadership experience with consulting and speaking expertise. Brings insight from senior roles in global organisations across HR and reward functions. Author of multiple books focused on employee engagement, recognition, communication, and leadership. Provides organisations with structured, practical approaches to strengthening culture, leadership, and employee experience. Biography Debra Corey brings deep expertise in employee engagement, recognition, workplace culture, and HR communication, developed through senior roles in global organisations and her work advising companies on building stronger people strategies. Her approach focuses on practical ways leaders can create cultures where values are lived, communication is clear, and employees feel recognised and engaged. Before founding Step It Up HR, Debra held senior HR and reward leadership roles at international organisations including Gap Inc., Merlin Entertainments, Reward Gateway, Quintiles, and Honeywell. Across these roles she worked at the centre of people strategy, shaping reward, engagement, and communication programmes within complex global businesses. Today, through Step It Up HR, she works with organisations to strengthen leadership capability, employee engagement, recognition strategies, and organisational values. Her work focuses on helping leaders translate HR strategy into everyday behaviours that support culture, wellbeing, and performance. Debra is the author or co-author of six books covering leadership, employee engagement, recognition, values, and HR communication, including Effective HR Communication, Build It, Bringing Your Values Out to Play, Appreciate It!, See It. Say It. Appreciate It! and Bad Bosses Ruin Lives. Her thinking on employee engagement and workplace culture has also led to her being recognised multiple times as one of the Top 101 Global Employee Engagement Influencers and named among HR Magazine’s Most Influential HR Thinkers.

Why organisations work with Heather McGregor She has built the institutional machinery that other organisations cite. The Taylor Bennett Foundation, which she founded in 2008, remains a reference point for ethnic diversity in UK communications, and the 30% Club steering committee she helped found reshaped how FTSE boards talk about women’s representation. She speaks from the inside of a listed-company boardroom, not from the outside. She has served as Independent Non-Executive Director and Audit Committee member at IGT since 2017, which means her governance and risk arguments are tested against fiduciary duty. She runs a business school, having moved from Executive Dean of Edinburgh Business School to Provost and Vice Principal of Heriot-Watt University Dubai. Her view on executive development is shaped by curriculum decisions, not anecdote. She has 17 years of weekly Financial Times writing as Mrs Moneypenny behind her, plus three Penguin books on careers and personal finance. The clarity of argument is built in. A Dame and Fellow of the Royal Society of Edinburgh, with prior CBE for services to diversity. These are credentials that travel in board conversations where credibility is the constraint. Biography highlights Provost and Vice Principal, Heriot-Watt University Dubai; previously Executive Dean, Edinburgh Business School. DBE, 2023 New Year Honours, for services to education, business and heritage in Scotland; CBE, 2015, for services to business and diversity. Fellow of the Royal Society of Edinburgh. Independent Non-Executive Director and Audit Committee member, International Game Technology PLC, since March 2017. Founder, Taylor Bennett Foundation; founding member, 30% Club steering committee. Financial Times columnist as Mrs Moneypenny for 17 years; author of three books published by Penguin and Portfolio. Biography The Taylor Bennett Foundation was set up in 2008 to address a specific failure: the UK communications industry was hiring from a narrow demographic and could not explain the pattern of its own succession. Heather McGregor founded it from inside her own executive search firm, alongside University of East London and Brunswick Group. It is now cited by more than 200 supporting organisations and remains one of the most concrete institutional answers to a problem most companies still describe as aspirational. That instinct to convert intent into operating practice runs through her career. She spent eight years as a sell-side analyst with ABN Amro across London, Hong Kong, Singapore and Tokyo, then bought and ran the executive search firm Taylor Bennett for seventeen years. Her Financial Times column under the name Mrs Moneypenny ran weekly for the same period, alongside three Penguin books on personal finance and women’s careers, including the bestselling Career Advice for Ambitious Women. In 2016 she moved into higher education as Executive Dean of Edinburgh Business School at Heriot-Watt University, and now serves as Provost and Vice Principal of the university’s Dubai campus. The portfolio also includes a non-executive directorship at IGT (now Brightstar Lottery), where she sits on the Audit Committee, and earlier work chairing Career Academies UK. The Royal Society of Edinburgh elected her a Fellow, and she was made a Dame in 2023 for services to education, business and heritage in Scotland. What she brings to a leadership room is the rare combination of practitioner, governor and educator on a single set of questions: how organisations actually promote, govern and allocate capital, and how those choices either widen the talent pool or quietly narrow it. Key speaking topics Inclusive leadership and women’s progression Board governance and audit committee priorities Executive development and the modern MBA Diversity as a measurable operating outcome Personal financial literacy and women’s wealth Leadership careers across sectors and geographies Ideal for FTSE and listed-company boards, nomination and audit committees CHROs and heads of talent owning succession and diversity targets Business school audiences, MBA cohorts, executive education programmes Senior women’s leadership networks and ambitious mid-career professionals Audience outcomes A sharper sense of what diversity programmes need to look like to survive board scrutiny A working view of how governance, audit, and remuneration shape who actually rises in an organisation Practical reference points from the Taylor Bennett Foundation and 30% Club on what has and has not worked A direct read on financial literacy as a leadership capability, not a personal-finance topic Confidence to make the case for the next promotion, board seat, or capital decision

Why organisations work with Hayley Barnard Two decades of board-level DEI advisory work inside enterprises that cannot afford ideology, including HSBC, Microsoft, Roche, Mercedes-Benz, Deloitte and Lidl. A practitioner’s focus on decision points, hiring, promotion, succession, client meetings, rather than awareness-raising that leaves behaviour untouched. Runs MIX Diversity and the MixLEARN platform, so the keynote is backed by live consulting data on what actually shifts cultures at scale. Uses her own endurance record (solo English Channel swim, Baffin Island traverse, Manhattan Island swim) as operational material on decision-making under pressure, not as a motivational garnish. Co-designed the LeasePlan Women’s Arctic Challenge, a rare example of a DEI initiative that functioned as both internal campaign and verifiable expedition. Biography highlights Co-founder and CEO, MIX Diversity Developers; founder of MixLEARN digital DEI platform. Non-Executive Director, YHA; Trustee, UFI VocTech Trust. Clients include Microsoft, HSBC, Roche, Mercedes-Benz, Deloitte, Capital One, Lidl, Diageo, GSK, Virgin Media, Specsavers, Primark, Vodafone. General Manager of Sir Chay Blyth’s Challenge Business at 23; first board role at 26. Co-led LeasePlan Women’s Arctic Challenge across Baffin Island, a DEI campaign built on a live all-female expedition. Solo English Channel swim (14h 12m), 20 Bridges 46km Manhattan Island swim. Work published in The Times and Hello! Magazine. Biography Inclusion policies rarely fail because leaders disagree with them. They fail at the moment a hiring manager shortens a shortlist, a partner picks who to take to a client meeting, or a committee weighs two candidates for promotion. That is the territory MIX Diversity Developers has worked in for two decades, and Hayley Barnard has built the firm around it. As CEO of MIX and founder of the MixLEARN platform, she advises executive boards at Microsoft, HSBC, Roche, Mercedes-Benz, Deloitte, Capital One and Lidl on inclusive leadership, unconscious bias and gender balance. The work is operational rather than ideological: the brief is to change how decisions are made, not to add another training module to the intranet. Her route in was unusual. She ran Sir Chay Blyth’s Challenge Business at 23, co-founded a communications firm with ocean rower Debra Searle MVO, MBE, and co-led the LeasePlan Women’s Arctic Challenge, an all-female traverse of Baffin Island that doubled as the company’s gender-balance campaign. She has since swum the English Channel solo and circumnavigated Manhattan Island in open water. She uses that record on stage for a specific reason. Decision-making under fatigue, uncertainty and social pressure is the same problem on an ice cap and in a promotion committee. Boards book her because she can move an audience from nodding at the concept of bias to naming the moments in their own week when it operates. Key speaking topics Inclusive leadership Unconscious bias in decision-making Gender balance and women’s leadership pipelines DEI strategy for executive boards Inclusive recruitment and promotion Resilience and performance under pressure Imposter syndrome in senior roles Ideal for Executive boards and CEO-level leadership teams setting DEI direction. CHROs, CPOs and heads of talent responsible for hiring, promotion and succession outcomes. International Women’s Day and gender-balance programmes at enterprise scale. Leadership off-sites where the agenda is behavioural change, not policy review. Audience outcomes A clear read on where bias enters their own organisation’s decisions, with the moments named. Specific behavioural shifts leaders can apply in the next hiring or promotion cycle. A defensible, commercial case for gender balance that holds up in a board conversation. Language to challenge inclusion theatre without stalling momentum on real change. A framework for thinking about performance under pressure that is grounded in operational, not motivational, terms.

Why organisations work with Beth Davies She ran learning and development at Tesla through a workforce expansion from roughly 600 to 33,000 employees, so her playbook on hypergrowth culture is built from the inside, not observed from outside. She led retail talent development at Apple during the iPhone launch and was on the founding team that built Microsoft’s retail stores from zero to fifteen in eighteen months, giving her rare comparative insight into how two very different consumer technology giants trained their customer-facing workforces. She teaches on IE University’s Master in Talent Development and Human Resources, which keeps her arguments tested against the next generation of HR leaders rather than frozen at the point she left corporate roles. McKinsey invited her into its Consortium for Advancing Adult Learning and Development, a signal that her views on workplace learning are taken seriously by the people advising the world’s largest employers. She speaks in concrete operational detail: what the onboarding looked like, how the first week was designed, what broke at which headcount, what the CEO actually said in the room. Biography highlights Former Director of Learning and Development, Tesla (2011 to 2017) Former Director of Retail Talent Development, Apple (2003 to 2008) Former Director of Customer Experience and Training, Microsoft (2009 to 2011) Adjunct Professor, Master in Talent Development and Human Resources, IE University, Madrid Founder and host of the Career Curves podcast JD, Stanford Law School; BA, Indiana University; named Luminary by Indiana University in 2016 Biography Tesla grew from around 600 people to 33,000 in the six years Beth Davies ran its learning and development function. That scale of expansion usually breaks culture. Keeping it intact was her job. Before Tesla, she had already done two of the hardest workforce build-outs in modern retail. At Apple, she was head of retail talent development during the years the stores were becoming the company’s most important customer relationship. She trained teams across the United States, Europe, Asia, and Australia and prepared thousands of store employees to sell the iPhone on day one. At Microsoft, she joined the small founding team that built the company’s own retail operation from zero to fifteen stores in eighteen months, setting the customer experience standards and the training that went with them. Her argument to senior leaders is that culture is not a slogan or a values poster. It is the behaviour that shows up in onboarding, in manufacturing floor routines, in how a new hire’s first week is designed, and in what managers are actually trained to do. When companies scale quickly, those details get delegated and diluted, and the product suffers. Protecting them is a leadership discipline, not an HR programme. She now teaches on IE University’s Master in Talent Development and Human Resources, advises EdTech founders, and hosts the Career Curves podcast. McKinsey’s Consortium for Advancing Adult Learning and Development invited her in as one of forty thought leaders it wanted in the room. Her Stanford law training shows up in how she structures an argument: specific, evidenced, and unsentimental about what works. Key speaking topics Scaling culture through hypergrowth Onboarding design for new hires Leadership development inside fast-moving companies Learning and development strategy on constrained budgets Customer experience training for retail and consumer businesses The CHRO agenda in technology-led organisations Talent retention in competitive labour markets Ideal for CHROs and heads of L and D in companies scaling past 1,000 employees CEOs and founders protecting culture through a growth phase Retail, consumer, and manufacturing leaders rebuilding customer-facing training HR leadership teams redesigning onboarding and manager capability Audience outcomes A concrete view of what culture preservation looks like at Tesla and Apple scale, in the detail of day-one onboarding and manager routines A sharper test for whether their current learning investment is protecting or eroding the customer experience Specific design principles for onboarding that holds up when headcount doubles A more honest read on which parts of their people strategy are load-bearing and which are ceremonial Comparative lessons from two consumer technology giants that solved retail workforce problems very differently

Why organisations work with Amy Cappellanti-Wolf She has held the CHRO seat at Dayforce, Cohesity, Symantec and Silver Spring Networks, including taking Silver Spring Networks public on the NYSE in 2013. Her HR career runs from Frito-Lay and The Walt Disney Company through Sun Microsystems and Cisco, so she can speak credibly to consumer, entertainment and enterprise tech leadership teams in their own language. At Dayforce she runs people strategy at an HR technology vendor and acts as “Customer Zero” for the company’s AI-powered HR releases, which gives her an unusually concrete view of where AI lands in real HR operations. She works at board and committee level on talent and rewards, currently as Compensation Committee Chair at Softchoice and as a director or advisor at D-Wave Quantum, Betterworks and Wellist. Recognised externally on people and tech leadership: National Diversity Council Top 50 Most Powerful Women in Technology, Silicon Valley Business Journal Women of Influence, and the Forbes Human Resources Council. Biography highlights EVP and Chief People Officer, Dayforce, since April 2024. Former CHRO at Cohesity, Symantec and Silver Spring Networks; led people strategy through Silver Spring Networks’ 2013 IPO. Earlier senior HR roles at Cisco Systems (2001 to 2009), Sun Microsystems, The Walt Disney Company and Frito-Lay (PepsiCo). Compensation Committee Chair at Softchoice (TSX: SFTC); board and advisory roles at D-Wave Quantum, Betterworks and Wellist. Forbes Human Resources Council member since 2018; National Diversity Council Top 50 Most Powerful Women in Technology. Inducted into the Roll of Distinguished Alumni, WVU’s John Chambers College of Business and Economics, in 2019. Biography Few CHROs have stood in the room for a Cisco-era leadership build, a Disney creative organisation, a Symantec security business and a Silver Spring Networks IPO. Amy Cappellanti-Wolf has. That cross-section is what gives her practical authority on what culture and talent actually take when a company changes shape. Her current seat sharpens the point. As EVP and Chief People Officer at Dayforce, she runs people strategy inside an HR technology vendor and uses Dayforce’s own platform as “Customer Zero” for AI-powered HR releases. That gives her a working view of where AI lands in payroll, performance and workforce planning, not as a forecast but as a live deployment. Boards use her where rewards, governance and people risk meet. She chairs the Compensation Committee at Softchoice, sits on the board at D-Wave Quantum, and advises Betterworks and Wellist. Her recognition track record, Forbes HR Council, the National Diversity Council Top 50 in Technology, Silicon Valley Business Journal Women of Influence, sits alongside the operating record, not in place of it. For senior buyers, the practical value is specific. She can talk credibly to a CHRO planning an IPO, a CEO integrating an acquisition, an HR team rebuilding engagement after a restructure, or a board asking what AI in HR really changes. The answers come from having done it, not from observing it. Key speaking topics People strategy through IPO, M&A and divestiture AI in HR and the future of the people function High-performance culture in scaling tech companies Diversity, equity and inclusion as an operating discipline Leadership and talent for enterprise transformation The CHRO as a board-level voice on people risk Ideal for CHROs and senior HR leaders preparing for IPO, M&A or large-scale restructure CEOs and boards weighing the people implications of AI deployment in core operations Compensation and talent committees considering rewards, succession and culture risk Technology, consumer and entertainment leadership teams running concurrent transformations Audience outcomes A clear sense of how to sequence people priorities through IPO, integration and restructure A practical view of where AI changes HR operations now, drawn from a live enterprise deployment Sharper questions for boards and executive teams on culture, rewards and talent risk Concrete language for inclusion outcomes that survive a politically contested environment

Why organisations work with Tom Gimbel Twenty-six years running a staffing firm gives him unusually direct visibility into why employees actually leave: it shows up in his content as specific tactical guidance, not generalised culture theory. He treats middle managers as the operating layer where culture is either built or broken, and gives leadership teams a practical agenda for upgrading that layer. His perspective on hiring, onboarding and retention is the perspective of a CEO who has had to make payroll, not a consultant selling frameworks. Inc. 5000 recognition for twelve consecutive years and a Staffing Industry Analysts Staffing 100 listing back the credibility of his operating record on talent. Biography highlights Founder of LaSalle Network, a national staffing, recruiting and culture firm headquartered in Chicago. LaSalle Network named to the Inc. 5000 list of fastest-growing private companies for 12 consecutive years. Named to Staffing Industry Analysts’ Staffing 100 list of the most influential people in staffing, multiple years. Inducted into the Chicago Area Entrepreneurship Hall of Fame; named to Crain’s Chicago Business 40 Under 40. Regular media commentator on hiring, careers and company culture across CNBC Squawk Box, TODAY, Fox Business, The Wall Street Journal, Fortune, The New York Times and Entrepreneur. Board roles include American Staffing Association and Start Early; member of YPO, the Economic Club of Chicago and Entrepreneurs’ Organization. Biography People do not quit companies. They quit managers. That observation, which sits at the centre of Tom Gimbel’s work, sounds simple but is uncomfortable for most executive teams, because it locates the retention problem in the layer of the organisation where the least leadership development happens. Gimbel founded LaSalle Network in Chicago in 1998 and ran it as CEO for 26 years. The firm reached the Inc. 5000 list of fastest-growing private companies for 12 consecutive years and was repeatedly named to “best places to work” lists by Glassdoor, Fortune, Inc. and Crain’s Chicago Business. He was named to Staffing Industry Analysts’ Staffing 100 list of the most influential people in the industry. That operating record is what makes his content credible to senior buyers. He is a regular commentator on hiring and culture for CNBC, TODAY, Fox Business, The Wall Street Journal, Fortune, The New York Times and Entrepreneur, and his core argument is consistent across those appearances: middle-manager capability is the real engine of retention, and most companies underinvest in it. Gimbel’s keynote material focuses on the practical levers a leadership team can pull, hiring discipline, onboarding, manager development, the often-overlooked “B player” cohort, and how to build a retention-focused culture that survives growth. The audience is the CEO, COO and CHRO who already know they have a culture problem and want a sharp operator’s view on what to do about it. Key speaking topics Company culture and retention Middle-manager development Hiring, onboarding and talent strategy Employee engagement Building and protecting workplace culture through growth The labour market and the future of work Ideal for CEOs, COOs and CHROs leading high-growth or post-acquisition organisations facing retention pressure. Executive teams looking to upgrade their middle-manager population as a strategic priority. HR and talent leadership communities at industry conferences and association events. Audience outcomes A clear-eyed view of why retention numbers move and which decisions actually shift them. A specific agenda for upgrading middle managers from individual contributors to people leaders. Tactical guidance on hiring and onboarding processes that protect culture as headcount scales. An operator’s perspective on company culture, distinct from consulting frameworks.

Why organisations work with Sydney Finkelstein His work is grounded in two decade-long research programmes: one into executive failure, published as Why Smart Executives Fail, and one into talent-generating leaders, published as Superbosses. Both give clients an evidence base that a typical leadership keynote does not. As Steven Roth Professor of Management at Dartmouth Tuck and Director of the Tuck Executive Program, he is embedded in the executive development the organisations he speaks to actually attend. Thinkers50 recognition, Fellowship of the Academy of Management, and multiple Best Paper Awards provide the independent external validation that boards and chief people officers look for before investing in a headline speaker. His client list, including American Express, Barclays, Boeing, Chevron, Deutsche Bank, GE, Glaxo and Heinz, means his material has been tested in front of some of the same leadership teams his audiences sit in. He presents research-heavy material in plain English, a point the Wall Street Journal called out explicitly in its review of Why Smart Executives Fail. Biography highlights Steven Roth Professor of Management at the Tuck School of Business, Dartmouth College Director of the Tuck Executive Program Author of Superbosses (Penguin Portfolio, 2016) and Why Smart Executives Fail (Penguin Portfolio, 2003), among 20-plus books and 90-plus articles Thinkers50 ranked management thinker Fellow of the Academy of Management; Academy of Management Executive Best Paper Awards (1997, 2004) Regular BBC contributor; consulting clients including American Express, Barclays, Boeing, Chevron, Deutsche Bank, GE, Glaxo and Heinz Biography Why executives fail is a more answerable question than most organisations assume. Sydney Finkelstein’s career has been built around answering it. As Steven Roth Professor of Management at the Tuck School of Business at Dartmouth and Director of the Tuck Executive Program, he has spent two decades combining academic rigour with the specifics of named corporate failures, a body of work that is now a standard reference in leadership and strategy literature. Why Smart Executives Fail, published in 2003 by Penguin Portfolio, remains the book that sets out the diagnostic pattern. The Wall Street Journal described it as «a marvel, a jargon-free business book based on serious research». His subsequent book, Superbosses, took the opposite question, why some leaders produce more outstanding talent than their peers, and spent ten years answering it through figures ranging from Ralph Lauren, Lorne Michaels and George Lucas to hedge fund founder Julian Robertson and chef Alice Waters. The thesis has since shaped how senior HR and CEO succession teams think about talent generation at the top of organisations. Finkelstein is one of the recurring names on the Thinkers50 list, a Fellow of the Academy of Management and the recipient of multiple Academy of Management Executive Best Paper Awards in 1997 and 2004. His writing extends beyond books to more than 90 articles, and he contributes regularly to the BBC. The consulting and speaking work sits with organisations including American Express, Barclays, Boeing, Chevron, Deutsche Bank, GE, Glaxo and Heinz. For boards and executive teams facing difficult succession, integration or leadership-change questions, the useful thing about Finkelstein is the combination of research archive and plain-language delivery. He arrives with frameworks his audiences have probably read in HBR, but with the corporate case material to apply them without slipping into abstraction. Key speaking topics Why smart executives fail Superbosses and talent-generating leadership Leadership decision-making under pressure Strategic renewal and «built to change» organisations Succession, talent pipelines and HR strategy for the C-suite Innovation leadership Ideal for Boards, CEOs and executive committees working through succession, turnaround or post-M&A leadership decisions CHROs and heads of executive development designing senior leadership and succession programmes Corporate universities and executive education programmes looking for a Thinkers50 headliner with teaching credentials Industry conferences and CEO summits where research-grade leadership content is expected Audience outcomes A specific framework for identifying the decision patterns that precede executive failure The Superbosses model of talent generation, translated into practical leadership behaviours Named case material drawn from high-profile corporate failures and successes, usable in the audience’s own context Reference points that connect academic research with clients including American Express, Barclays, Boeing and GE A sharper view of the link between leadership behaviour, talent pipeline and long-run organisational performance

Why organisations work with Stephen M. R. Covey He treats trust as a measurable economic input, not a cultural sentiment. The Speed of Trust sets out a framework, the 4 cores and 13 behaviors, that converts trust into quantifiable effects on speed and cost. His operating record gives the argument weight. As President and CEO of Covey Leadership Center, he grew the firm into the largest leadership development company in the world before its integration with Franklin Quest, with publisher sources citing a sixty-seven-fold increase in shareholder value during his tenure. Trust & Inspire gives senior leaders explicit operating content for the shift away from command and control, a transition that has been described in management literature for decades but rarely defined in practical terms. He writes from inside the discipline, not outside it. He leads FranklinCovey’s Global Speed of Trust Practice and has worked with organisations across business, government, military, education, healthcare, and NGOs in more than fifty countries. His authority on the subject is independently recognised. Trust Across America/Trust Around the World awarded him its Lifetime Achievement Award for “Top Thought Leaders in Trust”. Biography highlights Author of The Speed of Trust, New York Times and #1 Wall Street Journal bestseller, translated into 22 languages, over 2 million copies sold (Simon & Schuster). Author of Trust & Inspire, Wall Street Journal bestseller, named #1 Leadership Book of 2022 by the Outstanding Work of Literature Awards. Former President and CEO of Covey Leadership Center, which under his leadership became the largest leadership development firm in the world. Co-founder and current leader of FranklinCovey’s Global Speed of Trust Practice; co-founder of CoveyLink Worldwide. Harvard MBA. Has taught trust and leadership in over fifty countries to business, government, military, education, healthcare, and NGO audiences. Lifetime Achievement Award for “Top Thought Leaders in Trust” from Trust Across America/Trust Around the World. Biography Trust is usually treated as the residue of culture, something an organisation either has or does not have. The Speed of Trust argues the opposite: trust is an economic variable, with direct and measurable effects on the speed at which work moves and the cost at which it gets done. The book has sold more than two million copies and been translated into 22 languages, and it remains the reference work in the field. The author is Stephen M. R. Covey. Before he wrote it, he ran the company that taught his father’s The 7 Habits of Highly Effective People to the world. As President and CEO of Covey Leadership Center, he led the strategy that turned the firm into the largest leadership development company in the world; publisher records cite a sixty-seven-fold increase in shareholder value during his tenure. The credibility of his trust thesis sits on that operating record. His second book, Trust & Inspire, takes the argument into leadership style. The case is direct: command and control was an industrial-age design, and most organisations still use it without naming it. Trust and Inspire describes the alternative in operating terms, not in slogans. The book was a Wall Street Journal bestseller and was named #1 Leadership Book of 2022 by the Outstanding Work of Literature Awards. He holds an MBA from Harvard Business School, leads FranklinCovey’s Global Speed of Trust Practice, and has taught the work in more than fifty countries across business, government, military, education, healthcare, and NGO settings. Trust Across America/Trust Around the World awarded him its Lifetime Achievement Award for “Top Thought Leaders in Trust”, recognition from the body that has tracked the discipline for the longest. Key speaking topics Organisational trust Trust as a driver of speed and cost Trust-based leadership The 4 cores and 13 behaviors of high-trust leaders The shift from command and control to trust and inspire Leadership credibility High-trust culture and organisational performance Ideal for CEOs, executive teams, and boards setting the leadership tone for the organisation CHROs and chief people officers redesigning leadership development and culture programmes Transformation, M&A, and post-restructure leaders rebuilding credibility with employees and stakeholders Senior leadership conferences, partner meetings, and government leadership audiences Audience outcomes A working definition of trust as an economic variable, with named effects on the speed and cost of execution The 4 cores and 13 behaviors framework for diagnosing where trust is being earned, eroded, or paid for A clear distinction between command and control leadership and trust and inspire leadership, with operating content for the shift Specific moves for extending, restoring, and embedding trust at the team, organisation, and stakeholder levels A language senior leaders can use with their teams to make trust an explicit competency in hiring, promotion, and performance

Why organisations work with Shane Feldman He built Count Me In from a high-school project into a global incubator that has initiated more than 30,000 community ventures across 104 countries. The operator credentials are unusual in the engagement space. His research is field-built, not desk-built. Feldman has embedded himself in more than 100 cities across six continents to study how communities form, hold, and break, and translates that fieldwork into corporate retention frameworks. His client list (Google, Disney, Microsoft, Mercedes-Benz, PwC, TD Bank, Kaiser Permanente, Netflix, Coca-Cola, YPO) signals a buyer base of large, complex employers who use him for substantive HR and culture interventions, not motivational filler. He carries genuine media credibility (A&E “Undercover High”, coverage by Forbes, People, Larry King, Oprah) that lifts the marketing weight of the engagement around a keynote. Recognised by the White House, the United Nations, and the Prime Minister of Canada for community leadership work, which makes the substantive claim on community expertise defensible rather than rhetorical. Biography highlights Founder and CEO of Count Me In, a social entrepreneurship incubator with more than 30,000 ventures launched across 104 countries. Author of “A Kids Book About Community” (A Kids Co., 2020). Cast member of A&E docuseries “Undercover High” (2018), an embedded social experiment in a US public high school. Recognised by the White House, the United Nations, and the Prime Minister of Canada for achievements in community leadership. Keynote speaker for Google, Disney, Microsoft, Mercedes-Benz, PwC, YPO, TD Bank, Shopify, Kaiser Permanente, Netflix, and Coca-Cola. Featured by Forbes, People Magazine, Larry King, and Oprah. Biography Most large employers now lose people not for reasons their engagement surveys can name. Compensation, perks, and policy are not the friction point. Belonging is. The organisations that retain talent in this environment are the ones treating workplace community as an operating problem rather than a soft one. Shane Feldman’s career has been an unusually direct route into that problem. He founded Count Me In in 2008 as a teenager in Toronto after a difficult school transition; the organisation has since grown into a social entrepreneurship incubator with members across 104 countries and more than 30,000 ventures initiated. The work has been recognised by the White House, the United Nations, and the Prime Minister of Canada. The frameworks he brings to corporate audiences come from two sources that rarely sit together. One is operator experience running a global organisation built around commitment, service, and retention. The other is field research; Feldman has embedded in more than 100 cities across six continents to study how communities form and hold. He translates that into structured tools for HR, sales, and leadership audiences, packaged as “Passport” keynotes covering team retention, customer loyalty, future-of-work, and AI integration. The corporate roster reflects how the work travels. Google, Disney, Microsoft, Mercedes-Benz, PwC, YPO, TD Bank, Shopify, Kaiser Permanente, Netflix, and Coca-Cola have all booked him on engagement, culture, and retention briefs. His 2018 turn in A&E’s “Undercover High”, embedded for a semester in a Kansas public high school, is the kind of credential that signals a researcher willing to spend time inside the system he is describing. Key speaking topics Workplace community and belonging Employee engagement and retention Customer loyalty and relationship-driven sales Future of work and hybrid team performance Humanising AI in the workplace Inclusive and community-centred leadership Talent attraction and culture design Ideal for CHROs and CPOs running engagement, retention, and culture programmes Sales and customer success leaders rebuilding loyalty in low-trust markets Conferences focused on the future of work, hybrid productivity, and AI integration Membership organisations (YPO, EO, professional bodies) addressing community and connection Audience outcomes A clear read on why engagement and retention initiatives fail when they treat community as a soft outcome. Practical mechanisms for building belonging at team and organisation level, drawn from Count Me In’s operating playbook. A vocabulary for talking about workplace community that connects people strategy to commercial outcomes. A set of usable frames for integrating AI into work without eroding the human relationships that drive retention.

Why organisations work with Richard Florida His “three Ts” framework (technology, talent, tolerance) remains the most cited model in talent geography, drawn on by city governments and corporate location strategists worldwide. He named and quantified the creative class, the 40-million-strong workforce whose location and lifestyle decisions now drive regional economic growth. Through the Creative Class Group, he has advised BMW, Audi, Microsoft, Facebook, and Starwood Hotels, alongside city and regional governments worldwide. He co-founded CityLab, now owned by Bloomberg, and contributes regularly to The Atlantic and the Financial Times. His 2017 book The New Urban Crisis examined how the same forces driving creative-economy growth also produce inequality and segregation, giving leaders a more honest account of the trade-offs in talent-led strategies. Biography highlights University Professor at the University of Toronto’s Rotman School of Management and School of Cities, which he helped found Visiting Distinguished Professor at Vanderbilt University’s Owen Graduate School of Management Author of The Rise of the Creative Class, winner of the Washington Monthly Political Book Award and a Harvard Business Review Breakthrough Idea of 2004 Co-founder of CityLab, now owned by Bloomberg Ranked #19 on the Thinkers50 list of the world’s most influential management thinkers in 2017 Founder of the Creative Class Group, advising BMW, Audi, Microsoft, Facebook, and Starwood Hotels Biography Talent used to follow jobs. Florida’s research, beginning with his 2002 book The Rise of the Creative Class, demonstrated that the relationship had reversed. The most ambitious workers were now choosing cities first, gravitating to those that combined what he called the three Ts: technology, talent, and tolerance. The Rise of the Creative Class won the Washington Monthly Political Book Award and was named a Harvard Business Review Breakthrough Idea of 2004. The book quantified a workforce of 40 million Americans whose decisions about where to live were beginning to drive regional economies. It became the foundation for how cities and large employers think about competing for human capital. His 2017 book The New Urban Crisis confronted what creative-economy growth had produced. In cities like New York, San Francisco, and London, the same forces driving wealth creation were also increasing inequality, deepening segregation, and hollowing out the middle class. Florida calls this winner-take-all urbanism. The book gave civic and corporate leaders a sharper account of the trade-offs in talent-led growth. Florida is University Professor at the University of Toronto’s Rotman School of Management and School of Cities, which he helped found. He is also Visiting Distinguished Professor at Vanderbilt University’s Owen Graduate School of Management and a Distinguished Fellow at NYU’s Schack Institute of Real Estate. Through the Creative Class Group he has advised BMW, Audi, Microsoft, Facebook, and Starwood Hotels on talent and location strategy. Key speaking topics The creative class and the geography of talent Talent attraction and retention in the post-industrial economy Cities as engines of growth and inequality Real estate and corporate location strategy in the creative economy Innovation and the conditions that produce it The future of work in superstar cities Ideal for Chief Human Resources Officers and heads of talent making decisions about where to recruit, locate, and build culture Real estate developers, REITs, and corporate location strategists City leaders, mayors, and economic development agencies competing for investment and talent Boards and CEOs of large employers reassessing geographic footprint after the shift to hybrid work Audience outcomes Florida’s creative class framework, including who it covers and where the category is now concentrated globally Detailed data on which cities and regions are gaining and losing talent right now A diagnosis of why creative-economy growth also generates inequality and segregation, and what cities are doing in response Specific implications for location and recruitment strategy in their own organisation

Why organisations work with Reed Hastings The «Freedom and Responsibility» framework – documented in the Netflix Culture Deck and codified in No Rules Rules – gives organisations a named, sequenced model for replacing bureaucracy with accountability: not a philosophy, but a tested operating system built across a 200-person startup through to a 300-million-subscriber global company. Hastings applied the same cultural principles across four distinct business-model transitions at Netflix – DVD rental, streaming, original content production, and global expansion into 190 countries – providing evidence that the model holds across radically different operating contexts, not just favourable ones. His 2025 appointment to the board of Anthropic by its Long Term Benefit Trust positions him to speak directly to AI governance challenges at board level, based on direct engagement with one of the sector’s leading AI safety organisations – not commentary from the outside. He has publicly documented a major failure – the 2011 Qwikster decision, widely covered in the press – as a case study in what his own cultural model gets wrong under pressure, giving audiences honest access to failure alongside success. A $50 million commitment to Bowdoin College’s AI and Humanity research programme gives him a substantive, funded position on AI’s workforce and societal impact – relevant to CHROs, boards, and executive teams now building their own AI governance frameworks. Biography highlights Co-founder and executive chairman of Netflix; CEO from 1998 to 2023 – led the company through four business-model transformations, from DVD rental to global streaming platform and original content studio Co-authored No Rules Rules: Netflix and the Culture of Reinvention (2020) with INSEAD professor Erin Meyer – New York Times bestseller, shortlisted for the Financial Times & McKinsey Business Book of the Year Award Two published TED talks: «How Netflix changed entertainment – and where it’s headed» (TED2018) and «3 secrets to Netflix’s success» (TED2020) Former board member of Microsoft (2007–2012) and Facebook/Meta (2011–2019); current board member of Bloomberg and Anthropic (appointed 2025) President of the California State Board of Education (2000–2004); current board member of KIPP, City Fund, and the Charter School Growth Fund BA in Mathematics, Bowdoin College; MSCS in Artificial Intelligence, Stanford University; Peace Corps mathematics teacher in Swaziland Biography Reed Hastings built the management case at Netflix – across 25 years and four business-model transitions – that organisations scale best when they remove controls, not add them. The result was the «Freedom and Responsibility» framework, first documented in an internal Culture Deck made public in 2009. Hastings and INSEAD professor Erin Meyer later codified it in No Rules Rules (2020), a New York Times bestseller shortlisted for the Financial Times and McKinsey Business Book of the Year. The framework’s argument runs in sequence: high talent density creates the conditions for radical candor, which in turn enables leaders to eliminate policies, approval layers, and bureaucratic controls. This ordered logic is what separates the Netflix model from generic arguments for employee autonomy. It was not derived from a single favourable configuration – it was tested across DVD, streaming, original production, and international expansion simultaneously, and it broke and was rebuilt along the way. Hastings has spoken publicly about the Qwikster decision as a case in what the model costs when applied badly. Before Netflix, Hastings founded Pure Software in 1991, took it public in 1995, and sold it to Rational Software. That experience of scaling an engineer-led startup into a public corporation shaped his understanding of what happens to culture as organisations grow and complicate. It is the origin of the argument, not merely its backdrop. Hastings sits on the board of Anthropic, appointed in 2025 by its Long Term Benefit Trust to help guide AI development for long-term societal benefit. A $50 million gift to Bowdoin College to establish an AI and Humanity research programme adds institutional weight to that engagement. For boards and leadership teams now navigating AI governance, he brings a practitioner’s perspective – not an observer’s. Key speaking topics Organisational culture and management design The Freedom and Responsibility framework Talent density and high-performance teams Scaling technology-driven businesses AI governance and the societal impact of technology Corporate governance and board-level leadership Education reform and systemic institutional leadership Ideal for CEOs and executive leadership teams navigating growth, culture change, or organisational redesign CHROs and people leaders building high-performance cultures at scale Board directors and governance leads in technology, media, and high-growth organisations Senior leadership teams with active AI governance or AI adoption agendas Audience outcomes A concrete understanding of the «Freedom and Responsibility» framework – and the specific conditions (talent density, radical candor) required before eliminating controls, not after Clarity on how Netflix’s cultural principles functioned as a sequenced system across multiple business-model transitions, including where the model failed A working frame for evaluating which management policies and controls serve organisational performance and which impede it Board-level perspective on AI governance and the human-impact questions that senior leaders now need to address with institutional seriousness Practical reference points from a 25-year operating record – including documented failures – for leadership teams working through their own culture and performance challenges