Talent Retention Strategies

Why organisations work with Herminia Ibarra She supplies the missing operating manual for executive transitions. Her research names the specific trap, clinging to a proven identity, that causes capable leaders to stall in bigger roles. She owns a published, citable framework. “Outsight”, the principle that leaders think their way into new behaviours by acting first, gives a leadership team a shared vocabulary it can actually use on a Monday morning. Her HBR article “The Authenticity Paradox” reframed a live boardroom debate. It is one of the few pieces of leadership writing that gives senior teams permission to experiment with styles that do not yet feel like “them”. She sits at the top of the field by external measure, not self-description. Fellow of the British Academy, multi-cycle Thinkers50 listee, 2013 Thinkers50 Leadership Award, Charles Handy Chair at LBS. She speaks to succession, sponsorship, and women’s advancement with the same empirical grounding, which matters for organisations running serious talent and inclusion agendas rather than performative ones. Biography highlights Charles Handy Professor of Organisational Behaviour, London Business School; prior faculty posts at INSEAD and Harvard Business School. Fellow of the British Academy (elected 2019). Multi-cycle Thinkers50 ranked thinker; winner of the Thinkers50 Leadership Award, 2013. Author of Act Like a Leader, Think Like a Leader (Harvard Business Review Press) and Working Identity (Harvard Business Press), translated into 16 languages. Judge, Financial Times Business Book of the Year Award; member, World Economic Forum Expert Network; Governor of London Business School. Ph.D. in Organisational Behaviour, Yale University (National Science Fellow). Biography Capable executives often stall in their first genuinely senior role. The research by Herminia Ibarra explains why: they try to think their way into the new job from the inside, when the only reliable route is the opposite. Act first, reflect later, and let the new behaviours gradually reshape how you see yourself. That argument, captured in her book Act Like a Leader, Think Like a Leader and in the “outsight” principle, is what most distinguishes her work. Her HBR article “The Authenticity Paradox” extended the case into one of the thorniest topics in executive development, how leaders can experiment with unfamiliar styles without feeling like frauds. Working Identity, her earlier book, has been translated into 16 languages and sits on the Thinkers50 Management Classics list. Ibarra holds the Charles Handy Chair at London Business School, with prior tenured posts at INSEAD and Harvard Business School. She is a Fellow of the British Academy, a multi-cycle Thinkers50 honoree, winner of the 2013 Thinkers50 Leadership Award, and a Governor of LBS. She also judges the Financial Times Business Book of the Year and sits in the World Economic Forum Expert Network. For a leadership team wrestling with succession, executive transitions, or the gap between the leader a company has and the leader it now needs, few academics anywhere offer a more precise diagnosis or a more usable set of moves. Key speaking topics Executive transitions and stepping up to bigger roles Leadership identity and the authenticity paradox Career reinvention and the “outsight” principle Leadership in the age of AI Sponsorship, succession, and women’s advancement Authentic leadership development Organisational reinvention under change Ideal for CHROs and chief talent officers redesigning executive development and succession pipelines CEOs and boards planning leadership transitions at the top team Senior leaders stepping into enterprise-wide or first-time general management roles Inclusion, sponsorship, and high-potential programmes for underrepresented senior talent Audience outcomes A clear diagnosis of why smart executives stall in bigger roles and what to do about it Language and examples for leading through a change in identity, not just a change in strategy A usable principle, “outsight”, that senior leaders can apply to their own weekly calendar A sharper view of authenticity that replaces “be yourself” with a more workable standard for growth Practical cues for building sponsorship and succession conversations that actually move careers

Why organisations work with Heather McGregor She has built the institutional machinery that other organisations cite. The Taylor Bennett Foundation, which she founded in 2008, remains a reference point for ethnic diversity in UK communications, and the 30% Club steering committee she helped found reshaped how FTSE boards talk about women’s representation. She speaks from the inside of a listed-company boardroom, not from the outside. She has served as Independent Non-Executive Director and Audit Committee member at IGT since 2017, which means her governance and risk arguments are tested against fiduciary duty. She runs a business school, having moved from Executive Dean of Edinburgh Business School to Provost and Vice Principal of Heriot-Watt University Dubai. Her view on executive development is shaped by curriculum decisions, not anecdote. She has 17 years of weekly Financial Times writing as Mrs Moneypenny behind her, plus three Penguin books on careers and personal finance. The clarity of argument is built in. A Dame and Fellow of the Royal Society of Edinburgh, with prior CBE for services to diversity. These are credentials that travel in board conversations where credibility is the constraint. Biography highlights Provost and Vice Principal, Heriot-Watt University Dubai; previously Executive Dean, Edinburgh Business School. DBE, 2023 New Year Honours, for services to education, business and heritage in Scotland; CBE, 2015, for services to business and diversity. Fellow of the Royal Society of Edinburgh. Independent Non-Executive Director and Audit Committee member, International Game Technology PLC, since March 2017. Founder, Taylor Bennett Foundation; founding member, 30% Club steering committee. Financial Times columnist as Mrs Moneypenny for 17 years; author of three books published by Penguin and Portfolio. Biography The Taylor Bennett Foundation was set up in 2008 to address a specific failure: the UK communications industry was hiring from a narrow demographic and could not explain the pattern of its own succession. Heather McGregor founded it from inside her own executive search firm, alongside University of East London and Brunswick Group. It is now cited by more than 200 supporting organisations and remains one of the most concrete institutional answers to a problem most companies still describe as aspirational. That instinct to convert intent into operating practice runs through her career. She spent eight years as a sell-side analyst with ABN Amro across London, Hong Kong, Singapore and Tokyo, then bought and ran the executive search firm Taylor Bennett for seventeen years. Her Financial Times column under the name Mrs Moneypenny ran weekly for the same period, alongside three Penguin books on personal finance and women’s careers, including the bestselling Career Advice for Ambitious Women. In 2016 she moved into higher education as Executive Dean of Edinburgh Business School at Heriot-Watt University, and now serves as Provost and Vice Principal of the university’s Dubai campus. The portfolio also includes a non-executive directorship at IGT (now Brightstar Lottery), where she sits on the Audit Committee, and earlier work chairing Career Academies UK. The Royal Society of Edinburgh elected her a Fellow, and she was made a Dame in 2023 for services to education, business and heritage in Scotland. What she brings to a leadership room is the rare combination of practitioner, governor and educator on a single set of questions: how organisations actually promote, govern and allocate capital, and how those choices either widen the talent pool or quietly narrow it. Key speaking topics Inclusive leadership and women’s progression Board governance and audit committee priorities Executive development and the modern MBA Diversity as a measurable operating outcome Personal financial literacy and women’s wealth Leadership careers across sectors and geographies Ideal for FTSE and listed-company boards, nomination and audit committees CHROs and heads of talent owning succession and diversity targets Business school audiences, MBA cohorts, executive education programmes Senior women’s leadership networks and ambitious mid-career professionals Audience outcomes A sharper sense of what diversity programmes need to look like to survive board scrutiny A working view of how governance, audit, and remuneration shape who actually rises in an organisation Practical reference points from the Taylor Bennett Foundation and 30% Club on what has and has not worked A direct read on financial literacy as a leadership capability, not a personal-finance topic Confidence to make the case for the next promotion, board seat, or capital decision

Why organisations work with Hayley Barnard Two decades of board-level DEI advisory work inside enterprises that cannot afford ideology, including HSBC, Microsoft, Roche, Mercedes-Benz, Deloitte and Lidl. A practitioner’s focus on decision points, hiring, promotion, succession, client meetings, rather than awareness-raising that leaves behaviour untouched. Runs MIX Diversity and the MixLEARN platform, so the keynote is backed by live consulting data on what actually shifts cultures at scale. Uses her own endurance record (solo English Channel swim, Baffin Island traverse, Manhattan Island swim) as operational material on decision-making under pressure, not as a motivational garnish. Co-designed the LeasePlan Women’s Arctic Challenge, a rare example of a DEI initiative that functioned as both internal campaign and verifiable expedition. Biography highlights Co-founder and CEO, MIX Diversity Developers; founder of MixLEARN digital DEI platform. Non-Executive Director, YHA; Trustee, UFI VocTech Trust. Clients include Microsoft, HSBC, Roche, Mercedes-Benz, Deloitte, Capital One, Lidl, Diageo, GSK, Virgin Media, Specsavers, Primark, Vodafone. General Manager of Sir Chay Blyth’s Challenge Business at 23; first board role at 26. Co-led LeasePlan Women’s Arctic Challenge across Baffin Island, a DEI campaign built on a live all-female expedition. Solo English Channel swim (14h 12m), 20 Bridges 46km Manhattan Island swim. Work published in The Times and Hello! Magazine. Biography Inclusion policies rarely fail because leaders disagree with them. They fail at the moment a hiring manager shortens a shortlist, a partner picks who to take to a client meeting, or a committee weighs two candidates for promotion. That is the territory MIX Diversity Developers has worked in for two decades, and Hayley Barnard has built the firm around it. As CEO of MIX and founder of the MixLEARN platform, she advises executive boards at Microsoft, HSBC, Roche, Mercedes-Benz, Deloitte, Capital One and Lidl on inclusive leadership, unconscious bias and gender balance. The work is operational rather than ideological: the brief is to change how decisions are made, not to add another training module to the intranet. Her route in was unusual. She ran Sir Chay Blyth’s Challenge Business at 23, co-founded a communications firm with ocean rower Debra Searle MVO, MBE, and co-led the LeasePlan Women’s Arctic Challenge, an all-female traverse of Baffin Island that doubled as the company’s gender-balance campaign. She has since swum the English Channel solo and circumnavigated Manhattan Island in open water. She uses that record on stage for a specific reason. Decision-making under fatigue, uncertainty and social pressure is the same problem on an ice cap and in a promotion committee. Boards book her because she can move an audience from nodding at the concept of bias to naming the moments in their own week when it operates. Key speaking topics Inclusive leadership Unconscious bias in decision-making Gender balance and women’s leadership pipelines DEI strategy for executive boards Inclusive recruitment and promotion Resilience and performance under pressure Imposter syndrome in senior roles Ideal for Executive boards and CEO-level leadership teams setting DEI direction. CHROs, CPOs and heads of talent responsible for hiring, promotion and succession outcomes. International Women’s Day and gender-balance programmes at enterprise scale. Leadership off-sites where the agenda is behavioural change, not policy review. Audience outcomes A clear read on where bias enters their own organisation’s decisions, with the moments named. Specific behavioural shifts leaders can apply in the next hiring or promotion cycle. A defensible, commercial case for gender balance that holds up in a board conversation. Language to challenge inclusion theatre without stalling momentum on real change. A framework for thinking about performance under pressure that is grounded in operational, not motivational, terms.

Why organisations work with Beth Davies She ran learning and development at Tesla through a workforce expansion from roughly 600 to 33,000 employees, so her playbook on hypergrowth culture is built from the inside, not observed from outside. She led retail talent development at Apple during the iPhone launch and was on the founding team that built Microsoft’s retail stores from zero to fifteen in eighteen months, giving her rare comparative insight into how two very different consumer technology giants trained their customer-facing workforces. She teaches on IE University’s Master in Talent Development and Human Resources, which keeps her arguments tested against the next generation of HR leaders rather than frozen at the point she left corporate roles. McKinsey invited her into its Consortium for Advancing Adult Learning and Development, a signal that her views on workplace learning are taken seriously by the people advising the world’s largest employers. She speaks in concrete operational detail: what the onboarding looked like, how the first week was designed, what broke at which headcount, what the CEO actually said in the room. Biography highlights Former Director of Learning and Development, Tesla (2011 to 2017) Former Director of Retail Talent Development, Apple (2003 to 2008) Former Director of Customer Experience and Training, Microsoft (2009 to 2011) Adjunct Professor, Master in Talent Development and Human Resources, IE University, Madrid Founder and host of the Career Curves podcast JD, Stanford Law School; BA, Indiana University; named Luminary by Indiana University in 2016 Biography Tesla grew from around 600 people to 33,000 in the six years Beth Davies ran its learning and development function. That scale of expansion usually breaks culture. Keeping it intact was her job. Before Tesla, she had already done two of the hardest workforce build-outs in modern retail. At Apple, she was head of retail talent development during the years the stores were becoming the company’s most important customer relationship. She trained teams across the United States, Europe, Asia, and Australia and prepared thousands of store employees to sell the iPhone on day one. At Microsoft, she joined the small founding team that built the company’s own retail operation from zero to fifteen stores in eighteen months, setting the customer experience standards and the training that went with them. Her argument to senior leaders is that culture is not a slogan or a values poster. It is the behaviour that shows up in onboarding, in manufacturing floor routines, in how a new hire’s first week is designed, and in what managers are actually trained to do. When companies scale quickly, those details get delegated and diluted, and the product suffers. Protecting them is a leadership discipline, not an HR programme. She now teaches on IE University’s Master in Talent Development and Human Resources, advises EdTech founders, and hosts the Career Curves podcast. McKinsey’s Consortium for Advancing Adult Learning and Development invited her in as one of forty thought leaders it wanted in the room. Her Stanford law training shows up in how she structures an argument: specific, evidenced, and unsentimental about what works. Key speaking topics Scaling culture through hypergrowth Onboarding design for new hires Leadership development inside fast-moving companies Learning and development strategy on constrained budgets Customer experience training for retail and consumer businesses The CHRO agenda in technology-led organisations Talent retention in competitive labour markets Ideal for CHROs and heads of L and D in companies scaling past 1,000 employees CEOs and founders protecting culture through a growth phase Retail, consumer, and manufacturing leaders rebuilding customer-facing training HR leadership teams redesigning onboarding and manager capability Audience outcomes A concrete view of what culture preservation looks like at Tesla and Apple scale, in the detail of day-one onboarding and manager routines A sharper test for whether their current learning investment is protecting or eroding the customer experience Specific design principles for onboarding that holds up when headcount doubles A more honest read on which parts of their people strategy are load-bearing and which are ceremonial Comparative lessons from two consumer technology giants that solved retail workforce problems very differently

Why organisations work with Amy Cappellanti-Wolf She has held the CHRO seat at Dayforce, Cohesity, Symantec and Silver Spring Networks, including taking Silver Spring Networks public on the NYSE in 2013. Her HR career runs from Frito-Lay and The Walt Disney Company through Sun Microsystems and Cisco, so she can speak credibly to consumer, entertainment and enterprise tech leadership teams in their own language. At Dayforce she runs people strategy at an HR technology vendor and acts as “Customer Zero” for the company’s AI-powered HR releases, which gives her an unusually concrete view of where AI lands in real HR operations. She works at board and committee level on talent and rewards, currently as Compensation Committee Chair at Softchoice and as a director or advisor at D-Wave Quantum, Betterworks and Wellist. Recognised externally on people and tech leadership: National Diversity Council Top 50 Most Powerful Women in Technology, Silicon Valley Business Journal Women of Influence, and the Forbes Human Resources Council. Biography highlights EVP and Chief People Officer, Dayforce, since April 2024. Former CHRO at Cohesity, Symantec and Silver Spring Networks; led people strategy through Silver Spring Networks’ 2013 IPO. Earlier senior HR roles at Cisco Systems (2001 to 2009), Sun Microsystems, The Walt Disney Company and Frito-Lay (PepsiCo). Compensation Committee Chair at Softchoice (TSX: SFTC); board and advisory roles at D-Wave Quantum, Betterworks and Wellist. Forbes Human Resources Council member since 2018; National Diversity Council Top 50 Most Powerful Women in Technology. Inducted into the Roll of Distinguished Alumni, WVU’s John Chambers College of Business and Economics, in 2019. Biography Few CHROs have stood in the room for a Cisco-era leadership build, a Disney creative organisation, a Symantec security business and a Silver Spring Networks IPO. Amy Cappellanti-Wolf has. That cross-section is what gives her practical authority on what culture and talent actually take when a company changes shape. Her current seat sharpens the point. As EVP and Chief People Officer at Dayforce, she runs people strategy inside an HR technology vendor and uses Dayforce’s own platform as “Customer Zero” for AI-powered HR releases. That gives her a working view of where AI lands in payroll, performance and workforce planning, not as a forecast but as a live deployment. Boards use her where rewards, governance and people risk meet. She chairs the Compensation Committee at Softchoice, sits on the board at D-Wave Quantum, and advises Betterworks and Wellist. Her recognition track record, Forbes HR Council, the National Diversity Council Top 50 in Technology, Silicon Valley Business Journal Women of Influence, sits alongside the operating record, not in place of it. For senior buyers, the practical value is specific. She can talk credibly to a CHRO planning an IPO, a CEO integrating an acquisition, an HR team rebuilding engagement after a restructure, or a board asking what AI in HR really changes. The answers come from having done it, not from observing it. Key speaking topics People strategy through IPO, M&A and divestiture AI in HR and the future of the people function High-performance culture in scaling tech companies Diversity, equity and inclusion as an operating discipline Leadership and talent for enterprise transformation The CHRO as a board-level voice on people risk Ideal for CHROs and senior HR leaders preparing for IPO, M&A or large-scale restructure CEOs and boards weighing the people implications of AI deployment in core operations Compensation and talent committees considering rewards, succession and culture risk Technology, consumer and entertainment leadership teams running concurrent transformations Audience outcomes A clear sense of how to sequence people priorities through IPO, integration and restructure A practical view of where AI changes HR operations now, drawn from a live enterprise deployment Sharper questions for boards and executive teams on culture, rewards and talent risk Concrete language for inclusion outcomes that survive a politically contested environment

Why organisations work with Tom Gimbel Twenty-six years running a staffing firm gives him unusually direct visibility into why employees actually leave: it shows up in his content as specific tactical guidance, not generalised culture theory. He treats middle managers as the operating layer where culture is either built or broken, and gives leadership teams a practical agenda for upgrading that layer. His perspective on hiring, onboarding and retention is the perspective of a CEO who has had to make payroll, not a consultant selling frameworks. Inc. 5000 recognition for twelve consecutive years and a Staffing Industry Analysts Staffing 100 listing back the credibility of his operating record on talent. Biography highlights Founder of LaSalle Network, a national staffing, recruiting and culture firm headquartered in Chicago. LaSalle Network named to the Inc. 5000 list of fastest-growing private companies for 12 consecutive years. Named to Staffing Industry Analysts’ Staffing 100 list of the most influential people in staffing, multiple years. Inducted into the Chicago Area Entrepreneurship Hall of Fame; named to Crain’s Chicago Business 40 Under 40. Regular media commentator on hiring, careers and company culture across CNBC Squawk Box, TODAY, Fox Business, The Wall Street Journal, Fortune, The New York Times and Entrepreneur. Board roles include American Staffing Association and Start Early; member of YPO, the Economic Club of Chicago and Entrepreneurs’ Organization. Biography People do not quit companies. They quit managers. That observation, which sits at the centre of Tom Gimbel’s work, sounds simple but is uncomfortable for most executive teams, because it locates the retention problem in the layer of the organisation where the least leadership development happens. Gimbel founded LaSalle Network in Chicago in 1998 and ran it as CEO for 26 years. The firm reached the Inc. 5000 list of fastest-growing private companies for 12 consecutive years and was repeatedly named to “best places to work” lists by Glassdoor, Fortune, Inc. and Crain’s Chicago Business. He was named to Staffing Industry Analysts’ Staffing 100 list of the most influential people in the industry. That operating record is what makes his content credible to senior buyers. He is a regular commentator on hiring and culture for CNBC, TODAY, Fox Business, The Wall Street Journal, Fortune, The New York Times and Entrepreneur, and his core argument is consistent across those appearances: middle-manager capability is the real engine of retention, and most companies underinvest in it. Gimbel’s keynote material focuses on the practical levers a leadership team can pull, hiring discipline, onboarding, manager development, the often-overlooked “B player” cohort, and how to build a retention-focused culture that survives growth. The audience is the CEO, COO and CHRO who already know they have a culture problem and want a sharp operator’s view on what to do about it. Key speaking topics Company culture and retention Middle-manager development Hiring, onboarding and talent strategy Employee engagement Building and protecting workplace culture through growth The labour market and the future of work Ideal for CEOs, COOs and CHROs leading high-growth or post-acquisition organisations facing retention pressure. Executive teams looking to upgrade their middle-manager population as a strategic priority. HR and talent leadership communities at industry conferences and association events. Audience outcomes A clear-eyed view of why retention numbers move and which decisions actually shift them. A specific agenda for upgrading middle managers from individual contributors to people leaders. Tactical guidance on hiring and onboarding processes that protect culture as headcount scales. An operator’s perspective on company culture, distinct from consulting frameworks.

Why organisations work with Sydney Finkelstein His work is grounded in two decade-long research programmes: one into executive failure, published as Why Smart Executives Fail, and one into talent-generating leaders, published as Superbosses. Both give clients an evidence base that a typical leadership keynote does not. As Steven Roth Professor of Management at Dartmouth Tuck and Director of the Tuck Executive Program, he is embedded in the executive development the organisations he speaks to actually attend. Thinkers50 recognition, Fellowship of the Academy of Management, and multiple Best Paper Awards provide the independent external validation that boards and chief people officers look for before investing in a headline speaker. His client list, including American Express, Barclays, Boeing, Chevron, Deutsche Bank, GE, Glaxo and Heinz, means his material has been tested in front of some of the same leadership teams his audiences sit in. He presents research-heavy material in plain English, a point the Wall Street Journal called out explicitly in its review of Why Smart Executives Fail. Biography highlights Steven Roth Professor of Management at the Tuck School of Business, Dartmouth College Director of the Tuck Executive Program Author of Superbosses (Penguin Portfolio, 2016) and Why Smart Executives Fail (Penguin Portfolio, 2003), among 20-plus books and 90-plus articles Thinkers50 ranked management thinker Fellow of the Academy of Management; Academy of Management Executive Best Paper Awards (1997, 2004) Regular BBC contributor; consulting clients including American Express, Barclays, Boeing, Chevron, Deutsche Bank, GE, Glaxo and Heinz Biography Why executives fail is a more answerable question than most organisations assume. Sydney Finkelstein’s career has been built around answering it. As Steven Roth Professor of Management at the Tuck School of Business at Dartmouth and Director of the Tuck Executive Program, he has spent two decades combining academic rigour with the specifics of named corporate failures, a body of work that is now a standard reference in leadership and strategy literature. Why Smart Executives Fail, published in 2003 by Penguin Portfolio, remains the book that sets out the diagnostic pattern. The Wall Street Journal described it as «a marvel, a jargon-free business book based on serious research». His subsequent book, Superbosses, took the opposite question, why some leaders produce more outstanding talent than their peers, and spent ten years answering it through figures ranging from Ralph Lauren, Lorne Michaels and George Lucas to hedge fund founder Julian Robertson and chef Alice Waters. The thesis has since shaped how senior HR and CEO succession teams think about talent generation at the top of organisations. Finkelstein is one of the recurring names on the Thinkers50 list, a Fellow of the Academy of Management and the recipient of multiple Academy of Management Executive Best Paper Awards in 1997 and 2004. His writing extends beyond books to more than 90 articles, and he contributes regularly to the BBC. The consulting and speaking work sits with organisations including American Express, Barclays, Boeing, Chevron, Deutsche Bank, GE, Glaxo and Heinz. For boards and executive teams facing difficult succession, integration or leadership-change questions, the useful thing about Finkelstein is the combination of research archive and plain-language delivery. He arrives with frameworks his audiences have probably read in HBR, but with the corporate case material to apply them without slipping into abstraction. Key speaking topics Why smart executives fail Superbosses and talent-generating leadership Leadership decision-making under pressure Strategic renewal and «built to change» organisations Succession, talent pipelines and HR strategy for the C-suite Innovation leadership Ideal for Boards, CEOs and executive committees working through succession, turnaround or post-M&A leadership decisions CHROs and heads of executive development designing senior leadership and succession programmes Corporate universities and executive education programmes looking for a Thinkers50 headliner with teaching credentials Industry conferences and CEO summits where research-grade leadership content is expected Audience outcomes A specific framework for identifying the decision patterns that precede executive failure The Superbosses model of talent generation, translated into practical leadership behaviours Named case material drawn from high-profile corporate failures and successes, usable in the audience’s own context Reference points that connect academic research with clients including American Express, Barclays, Boeing and GE A sharper view of the link between leadership behaviour, talent pipeline and long-run organisational performance

Why organisations work with Stew Friedman Total Leadership is one of the few leadership methods built inside a Fortune 10 operating environment, Ford Motor Company, and then road-tested through a top-five business school for two decades. It has the rigour of academic work and the realism of factory-floor change. He gives executive teams a usable language for the trade-off they actually face, which is not work versus life but performance under pressure versus depletion of the people delivering it. His framework converts a soft topic into a measurable one. Participants run small structured experiments and report performance gains across four domains, which gives HR and L&D leaders something concrete to point at. Thinkers50 named him the world’s number one thinker on talent in 2015 and inducted him into the Hall of Fame in 2023, which is unusually strong recognition in a category that buyers are now under board pressure to take seriously. He works at the level senior buyers want, which is senior leaders and high-potential cohorts, and he is comfortable in front of a board, an executive offsite, or a long-form development programme. Biography highlights Emeritus Practice Professor of Management at the Wharton School, University of Pennsylvania, on faculty since 1984. Founder of the Wharton Leadership Program and the Wharton Work/Life Integration Project, both established in 1991. Former senior executive for leadership development at Ford Motor Company, where he ran the Leadership Development Center and a corporate programme reaching 2,500 managers a year. Author of Total Leadership (Harvard Business Review Press), Leading the Life You Want, and Parents Who Lead. Thinkers50 Distinguished Achievement Award for Talent, 2015, and inductee into the Thinkers50 Hall of Fame, 2023. Families and Work Institute Work Life Legacy Award, 2013. Host of Work and Life on SiriusXM Wharton Business Radio. Biography Ford Motor Company in the late 1990s was the proving ground for an idea that most leadership programmes still avoid: that the performance of senior leaders is inseparable from the rest of their lives, and that pretending otherwise produces fragile executives and exhausted teams. Friedman ran that experiment as the company’s senior executive for leadership development from 1999 to 2001, leading the Leadership Development Center and a programme that touched 2,500 managers a year. What he took back to Wharton became Total Leadership, the book and the method. The argument is simple to state and difficult to execute. A leader has four domains, work, home, community and self, and the job is to design small experiments that produce gains across all four at once. The method is taught inside Wharton’s MBA and executive programmes and has been delivered to thousands of leaders inside companies that cannot afford to treat senior burnout as a private matter. The intellectual home for the work is the Wharton Leadership Program and the Work/Life Integration Project, both of which Friedman founded in 1991 and ran for decades. He has written Total Leadership, Leading the Life You Want, and, with Alyssa F. Westring, Parents Who Lead. Harvard Business Review has carried more than fifty of his digital pieces. The external recognition matters because the category does. Thinkers50 ranked him the world’s number one thinker on talent in 2015 and inducted him into its Hall of Fame in 2023. The Families and Work Institute gave him its Work Life Legacy Award. For a senior buyer trying to fix the gap between what their leaders are asked to deliver and what their workforce is willing to give, that is the body of work in the room. Key speaking topics Leadership impact in all parts of life Total Leadership and four-way wins Leadership development inside large organisations Work and life integration as a performance question Engagement and the contract between leaders and the people they lead Talent strategy and senior leader development Parenting, career, and the dual-career executive household Ideal for CEO, COO, and executive committees rebuilding the leadership model after restructure or sustained pressure CHRO and chief talent officers responsible for senior leader development and retention Boards looking at engagement and burnout as a governance and risk issue, not a perks question High-potential cohorts inside leadership academies and corporate universities Audience outcomes A different working definition of leadership performance, one that includes the durability of the leader and the team, not just quarterly output A simple structure for designing small experiments that improve performance and wellbeing at the same time A language senior teams can use with each other about pressure, depletion and trade-offs without it sliding into a wellbeing conversation A clearer sense of what the next generation of senior leaders actually need from their organisations, and what they will not accept

Why organisations work with Stephen M. R. Covey He treats trust as a measurable economic input, not a cultural sentiment. The Speed of Trust sets out a framework, the 4 cores and 13 behaviors, that converts trust into quantifiable effects on speed and cost. His operating record gives the argument weight. As President and CEO of Covey Leadership Center, he grew the firm into the largest leadership development company in the world before its integration with Franklin Quest, with publisher sources citing a sixty-seven-fold increase in shareholder value during his tenure. Trust & Inspire gives senior leaders explicit operating content for the shift away from command and control, a transition that has been described in management literature for decades but rarely defined in practical terms. He writes from inside the discipline, not outside it. He leads FranklinCovey’s Global Speed of Trust Practice and has worked with organisations across business, government, military, education, healthcare, and NGOs in more than fifty countries. His authority on the subject is independently recognised. Trust Across America/Trust Around the World awarded him its Lifetime Achievement Award for “Top Thought Leaders in Trust”. Biography highlights Author of The Speed of Trust, New York Times and #1 Wall Street Journal bestseller, translated into 22 languages, over 2 million copies sold (Simon & Schuster). Author of Trust & Inspire, Wall Street Journal bestseller, named #1 Leadership Book of 2022 by the Outstanding Work of Literature Awards. Former President and CEO of Covey Leadership Center, which under his leadership became the largest leadership development firm in the world. Co-founder and current leader of FranklinCovey’s Global Speed of Trust Practice; co-founder of CoveyLink Worldwide. Harvard MBA. Has taught trust and leadership in over fifty countries to business, government, military, education, healthcare, and NGO audiences. Lifetime Achievement Award for “Top Thought Leaders in Trust” from Trust Across America/Trust Around the World. Biography Trust is usually treated as the residue of culture, something an organisation either has or does not have. The Speed of Trust argues the opposite: trust is an economic variable, with direct and measurable effects on the speed at which work moves and the cost at which it gets done. The book has sold more than two million copies and been translated into 22 languages, and it remains the reference work in the field. The author is Stephen M. R. Covey. Before he wrote it, he ran the company that taught his father’s The 7 Habits of Highly Effective People to the world. As President and CEO of Covey Leadership Center, he led the strategy that turned the firm into the largest leadership development company in the world; publisher records cite a sixty-seven-fold increase in shareholder value during his tenure. The credibility of his trust thesis sits on that operating record. His second book, Trust & Inspire, takes the argument into leadership style. The case is direct: command and control was an industrial-age design, and most organisations still use it without naming it. Trust and Inspire describes the alternative in operating terms, not in slogans. The book was a Wall Street Journal bestseller and was named #1 Leadership Book of 2022 by the Outstanding Work of Literature Awards. He holds an MBA from Harvard Business School, leads FranklinCovey’s Global Speed of Trust Practice, and has taught the work in more than fifty countries across business, government, military, education, healthcare, and NGO settings. Trust Across America/Trust Around the World awarded him its Lifetime Achievement Award for “Top Thought Leaders in Trust”, recognition from the body that has tracked the discipline for the longest. Key speaking topics Organisational trust Trust as a driver of speed and cost Trust-based leadership The 4 cores and 13 behaviors of high-trust leaders The shift from command and control to trust and inspire Leadership credibility High-trust culture and organisational performance Ideal for CEOs, executive teams, and boards setting the leadership tone for the organisation CHROs and chief people officers redesigning leadership development and culture programmes Transformation, M&A, and post-restructure leaders rebuilding credibility with employees and stakeholders Senior leadership conferences, partner meetings, and government leadership audiences Audience outcomes A working definition of trust as an economic variable, with named effects on the speed and cost of execution The 4 cores and 13 behaviors framework for diagnosing where trust is being earned, eroded, or paid for A clear distinction between command and control leadership and trust and inspire leadership, with operating content for the shift Specific moves for extending, restoring, and embedding trust at the team, organisation, and stakeholder levels A language senior leaders can use with their teams to make trust an explicit competency in hiring, promotion, and performance

Why organisations work with Shane Feldman He built Count Me In from a high-school project into a global incubator that has initiated more than 30,000 community ventures across 104 countries. The operator credentials are unusual in the engagement space. His research is field-built, not desk-built. Feldman has embedded himself in more than 100 cities across six continents to study how communities form, hold, and break, and translates that fieldwork into corporate retention frameworks. His client list (Google, Disney, Microsoft, Mercedes-Benz, PwC, TD Bank, Kaiser Permanente, Netflix, Coca-Cola, YPO) signals a buyer base of large, complex employers who use him for substantive HR and culture interventions, not motivational filler. He carries genuine media credibility (A&E “Undercover High”, coverage by Forbes, People, Larry King, Oprah) that lifts the marketing weight of the engagement around a keynote. Recognised by the White House, the United Nations, and the Prime Minister of Canada for community leadership work, which makes the substantive claim on community expertise defensible rather than rhetorical. Biography highlights Founder and CEO of Count Me In, a social entrepreneurship incubator with more than 30,000 ventures launched across 104 countries. Author of “A Kids Book About Community” (A Kids Co., 2020). Cast member of A&E docuseries “Undercover High” (2018), an embedded social experiment in a US public high school. Recognised by the White House, the United Nations, and the Prime Minister of Canada for achievements in community leadership. Keynote speaker for Google, Disney, Microsoft, Mercedes-Benz, PwC, YPO, TD Bank, Shopify, Kaiser Permanente, Netflix, and Coca-Cola. Featured by Forbes, People Magazine, Larry King, and Oprah. Biography Most large employers now lose people not for reasons their engagement surveys can name. Compensation, perks, and policy are not the friction point. Belonging is. The organisations that retain talent in this environment are the ones treating workplace community as an operating problem rather than a soft one. Shane Feldman’s career has been an unusually direct route into that problem. He founded Count Me In in 2008 as a teenager in Toronto after a difficult school transition; the organisation has since grown into a social entrepreneurship incubator with members across 104 countries and more than 30,000 ventures initiated. The work has been recognised by the White House, the United Nations, and the Prime Minister of Canada. The frameworks he brings to corporate audiences come from two sources that rarely sit together. One is operator experience running a global organisation built around commitment, service, and retention. The other is field research; Feldman has embedded in more than 100 cities across six continents to study how communities form and hold. He translates that into structured tools for HR, sales, and leadership audiences, packaged as “Passport” keynotes covering team retention, customer loyalty, future-of-work, and AI integration. The corporate roster reflects how the work travels. Google, Disney, Microsoft, Mercedes-Benz, PwC, YPO, TD Bank, Shopify, Kaiser Permanente, Netflix, and Coca-Cola have all booked him on engagement, culture, and retention briefs. Key speaking topics Workplace community and belonging Employee engagement and retention Customer loyalty and relationship-driven sales Future of work and hybrid team performance Humanising AI in the workplace Inclusive and community-centred leadership Talent attraction and culture design Ideal for CHROs and CPOs running engagement, retention, and culture programmes Sales and customer success leaders rebuilding loyalty in low-trust markets Conferences focused on the future of work, hybrid productivity, and AI integration Membership organisations (YPO, EO, professional bodies) addressing community and connection Audience outcomes A clear read on why engagement and retention initiatives fail when they treat community as a soft outcome. Practical mechanisms for building belonging at team and organisation level, drawn from Count Me In’s operating playbook. A vocabulary for talking about workplace community that connects people strategy to commercial outcomes. A set of usable frames for integrating AI into work without eroding the human relationships that drive retention.

Why organisations work with Richard Florida His “three Ts” framework (technology, talent, tolerance) remains the most cited model in talent geography, drawn on by city governments and corporate location strategists worldwide. He named and quantified the creative class, the 40-million-strong workforce whose location and lifestyle decisions now drive regional economic growth. Through the Creative Class Group, he has advised BMW, Audi, Microsoft, Facebook, and Starwood Hotels, alongside city and regional governments worldwide. He co-founded CityLab, now owned by Bloomberg, and contributes regularly to The Atlantic and the Financial Times. His 2017 book The New Urban Crisis examined how the same forces driving creative-economy growth also produce inequality and segregation, giving leaders a more honest account of the trade-offs in talent-led strategies. Biography highlights University Professor at the University of Toronto’s Rotman School of Management and School of Cities, which he helped found Visiting Distinguished Professor at Vanderbilt University’s Owen Graduate School of Management Author of The Rise of the Creative Class, winner of the Washington Monthly Political Book Award and a Harvard Business Review Breakthrough Idea of 2004 Co-founder of CityLab, now owned by Bloomberg Ranked #19 on the Thinkers50 list of the world’s most influential management thinkers in 2017 Founder of the Creative Class Group, advising BMW, Audi, Microsoft, Facebook, and Starwood Hotels Biography Talent used to follow jobs. Florida’s research, beginning with his 2002 book The Rise of the Creative Class, demonstrated that the relationship had reversed. The most ambitious workers were now choosing cities first, gravitating to those that combined what he called the three Ts: technology, talent, and tolerance. The Rise of the Creative Class won the Washington Monthly Political Book Award and was named a Harvard Business Review Breakthrough Idea of 2004. The book quantified a workforce of 40 million Americans whose decisions about where to live were beginning to drive regional economies. It became the foundation for how cities and large employers think about competing for human capital. His 2017 book The New Urban Crisis confronted what creative-economy growth had produced. In cities like New York, San Francisco, and London, the same forces driving wealth creation were also increasing inequality, deepening segregation, and hollowing out the middle class. Florida calls this winner-take-all urbanism. The book gave civic and corporate leaders a sharper account of the trade-offs in talent-led growth. Florida is University Professor at the University of Toronto’s Rotman School of Management and School of Cities, which he helped found. He is also Visiting Distinguished Professor at Vanderbilt University’s Owen Graduate School of Management and a Distinguished Fellow at NYU’s Schack Institute of Real Estate. Through the Creative Class Group he has advised BMW, Audi, Microsoft, Facebook, and Starwood Hotels on talent and location strategy. Key speaking topics The creative class and the geography of talent Talent attraction and retention in the post-industrial economy Cities as engines of growth and inequality Real estate and corporate location strategy in the creative economy Innovation and the conditions that produce it The future of work in superstar cities Ideal for Chief Human Resources Officers and heads of talent making decisions about where to recruit, locate, and build culture Real estate developers, REITs, and corporate location strategists City leaders, mayors, and economic development agencies competing for investment and talent Boards and CEOs of large employers reassessing geographic footprint after the shift to hybrid work Audience outcomes Florida’s creative class framework, including who it covers and where the category is now concentrated globally Detailed data on which cities and regions are gaining and losing talent right now A diagnosis of why creative-economy growth also generates inequality and segregation, and what cities are doing in response Specific implications for location and recruitment strategy in their own organisation

Why organisations work with Rich Karlgaard Four decades of close-range observation of Silicon Valley business models, written from the editorial chair of Forbes, give him a fluent read on how technology cycles change the rules of competition. The Soft Edge sets out a specific argument that durable advantage comes from trust, intelligence, teams, taste and story, not from strategy and execution alone, and gives boards a vocabulary for the cultural side of growth. Late Bloomers challenges the early-achievement orthodoxy in corporate hiring and promotion, useful for leaders rethinking talent pipelines, succession and the cost of writing off mid-career performers. Team Genius, co-authored with Michael S. Malone, draws on research into team size, composition and dynamics, giving operating leaders a structured way to think about how high-performing groups are actually built. Karlgaard moderates and panels at scale at events such as the Milken Institute Global Conference and the ASU+GSV Summit, comfortable in front of CEO and investor audiences and able to push beyond a prepared script. Biography highlights Editor-at-large and futurist, Forbes Media; publisher of Forbes magazine, 1998 to 2018. Author of Late Bloomers (Currency, 2019), The Soft Edge (Jossey-Bass, 2014), Team Genius (HarperBusiness, 2015, with Michael S. Malone) and Life 2.0 (2004). Long-running Forbes columnist, “Innovation Rules” (formerly “Digital Rules”); regular contributor to the Wall Street Journal opinion pages and panellist on Forbes on FOX. Co-founder of the Churchill Club, Silicon Valley’s largest public business and technology forum, and of Upside magazine and Forbes ASAP. Northern California winner, Ernst and Young Entrepreneur of the Year, 1997. Featured on NPR for Late Bloomers and a regular speaker at the Milken Institute Global Conference and the ASU+GSV Summit. Biography The companies that compound advantage over decades tend to look ordinary up close. They are not always the fastest or the most aggressive. What they share is a set of cultural conditions, trust, taste, intelligence about their own people, that competitors cannot easily copy. That is the argument running through Rich Karlgaard’s work at Forbes and in his books. Karlgaard has watched Silicon Valley from the editorial chair of a major business title for more than two decades. He was publisher of Forbes from 1998 to 2018 and is now editor-at-large and futurist for Forbes Media. He co-founded Upside magazine, Forbes ASAP, and the Churchill Club, the largest business and technology forum in Silicon Valley, work that earned him the Ernst and Young Entrepreneur of the Year award for Northern California in 1997. His books map a single problem from different angles. The Soft Edge (Jossey-Bass, 2014) argues that strategy and execution are necessary but not sufficient, and that durable competitive advantage now sits in five cultural variables led by trust. Team Genius, co-written with Michael S. Malone, applies that lens to team design, drawing on research into how size, composition and conflict actually drive performance. Late Bloomers (Currency, 2019) takes the argument into talent strategy, challenging the SAT-and-startup-founder logic that writes off the people who do their best work at forty, fifty or sixty. For a board or executive audience, Karlgaard’s value is in being a serious commercial voice for the unfashionable side of growth. He does not dispute the importance of speed or technology, he lives inside both, but he treats culture, trust and patient talent development as commercial inputs with measurable returns, not as soft virtues. That framing tends to land with senior leaders who have run the playbook of relentless execution and seen the limits. Key speaking topics Innovation and the future of business Culture as competitive advantage High-performing teams Talent, late bloomers and the corporate path Silicon Valley, technology cycles and disruption Leadership in the age of smart machines Ideal for CEO, board and senior leadership audiences setting innovation and growth strategy CHROs and talent leaders rethinking hiring, promotion and succession beyond early-career markers Investor and CFO audiences who want a fluent read on Silicon Valley business models from a long-standing editorial vantage Conference programmes that need a credible moderator or panellist for executive and investor sessions Audience outcomes A working argument for why durable advantage now sits in cultural and human variables, not just strategy and execution A sharper view of how high-performing teams are actually built, drawn from the research behind Team Genius A direct challenge to the early-achievement bias in corporate hiring, promotion and succession, with named examples A current read on which technology cycles and Silicon Valley operating models matter for the next planning horizon