Jason Lauritsen

Engagement scores have been tracked for twenty years and most managers still cannot say what drives them up or down inside their own teams. The problem is not measurement. It is that organisations have built performance and engagement as processes, when employees experience work as a relationship, and act accordingly when that relationship fails.

Jason Lauritsen helps leaders treat work as a relationship, using a practical method for check-ins, performance conversations, and engagement that actually shifts how managers behave.

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Why organisations work with Jason Lauritsen

  • He turns the manager-employee relationship into a working model, not a slogan, through The Check-In Method, a named and published approach leaders can install the week after the keynote.
  • His research seat at Quantum Workplace gave him visibility across thousands of employers and millions of engagement responses, which grounds every claim in pattern data rather than anecdote.
  • His book Unlocking High Performance reframes performance management as a relationship discipline, endorsed by Daniel H. Pink, and is used by HR leaders as a practical redesign guide.
  • He speaks fluently to both the CHRO and the frontline manager, which is rare. The same session lands with executives rethinking policy and with line leaders rethinking their next one-to-one.
  • He brings the credibility of an operator who has run the system from both sides: corporate HR leadership where he helped double revenue per employee and halve turnover, and now CEO of Connected Performance Group, advising executive teams on the same problem at the source.

Biography highlights

  • CEO of Connected Performance Group, advising CEOs and executive teams on the performance systems that turn strategy into execution.
  • Creator of the Connected Performance System, a framework for leadership clarity, alignment, and performance enablement, with original research presented at Workhuman Live Orlando 2026.
  • Author of Unlocking High Performance (Kogan Page, 2018), a performance-management redesign endorsed by Daniel H. Pink.
  • Co-author with Joe Gerstandt of Social Gravity: Harnessing the Natural Laws of Relationships.
  • As a corporate executive, helped double revenue per employee while cutting employee turnover in half.
  • Former Director of Best Places to Work at Quantum Workplace, leading research across thousands of participating organisations.

Biography

Engagement has been one of the most measured aspects of corporate life for two decades, and it has barely moved. The data is rich, the pulse surveys run quarterly, and most managers still cannot describe what actually changes a disengaged employee’s trajectory. That gap between measurement and behaviour is the terrain Jason Lauritsen works in.

Earlier in his career, as a corporate executive, he helped double revenue per employee while cutting turnover in half. He then led the research team for the Best Places to Work programme at Quantum Workplace, which gave him a cross-sectional view of engagement data across thousands of employers. The conclusion he draws from both sides is direct: employees do not experience work as a contract or a process, they experience it as a relationship, and they leave when the relationship fails.

That thesis runs through two books. Unlocking High Performance (Kogan Page, 2018) argues that performance management collapses when it is built as a compliance process and works when it is built around conversation. Social Gravity, co-authored with Joe Gerstandt, maps the laws that govern how workplace relationships actually form. The Check-In Method, the framework he is best known for, translates the relationship argument into the specific moments managers can do differently on a Monday morning.

As CEO of Connected Performance Group, his current work goes one layer up. The Connected Performance System treats connection as the operating mechanism through which strategy turns into execution, and locates the leadership, cultural, and operational conditions that strengthen or erode it. Cited across Forbes, Fast Company, HR Executive, Talent Management, and SHRM, his sessions give CHROs and executive teams a named system to install, not just an argument to agree with.

Key speaking topics

  • Employee engagement
  • Connection as a performance driver
  • Performance management redesign
  • The manager-employee relationship
  • Employee experience
  • Talent retention
  • Workplace culture

Ideal for

  • CHROs and VPs of People rethinking engagement or performance strategy
  • HR and people-team leaders preparing a manager-effectiveness programme
  • Executive teams whose engagement scores have plateaued and whose attrition is climbing
  • Line manager audiences at leadership summits, where the goal is behaviour change, not theory

Audience outcomes

  • A clear model for treating the manager-employee bond as a relationship, with the specific manager behaviours that sustain it.
  • The Check-In Method as an installable practice, including the questions managers can use in their next one-to-one.
  • A diagnosis for why performance management processes fail, and what to redesign rather than patch.
  • A sharper read of engagement data, so leaders stop optimising scores and start changing the experience behind them.
  • Language HR and line leaders can share, which closes the gap between policy intent and what employees actually feel.

Talks

Lead With Relationship: The True Path to Employee Engagement

A keynote built on a specific argument: employees crave the same three things from work that they crave from any important relationship. Those three are acceptance, appreciation, and commitment, and the talk shows leaders what each one looks like in practice.

Key takeaways:

  • The three primitives of work-as-relationship, acceptance, appreciation, and commitment, with the manager behaviours that signal each.
  • Why engagement scores stall when work is treated as a contract rather than a relationship.
  • A practical brief for leaders on what to expect of managers in their next review cycle.

Check In Before They Check Out: How to Engage and Retain Top Talent

An applied session on The Check-In Method and how it changes retention conversations before they become exit conversations.

Key takeaways:

  • The Check-In Method as a repeatable manager practice, not a corporate programme.
  • Specific questions that surface disengagement early, before it reaches attrition.
  • How to redesign one-to-ones so they build commitment rather than satisfy a calendar.
Social Gravity: Unleashing The Power of Relationships

A talk built on the book co-authored with Joe Gerstandt, examining the laws that govern how professional relationships actually form and compound.

Key takeaways:

  • The six laws of social gravity and how they apply inside organisations.
  • Why relationship capital outperforms network size in career and team outcomes.
  • Practical habits that strengthen the working relationships that matter most.
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Testimonials

Jason spoke at our conference full of HR professionals and organizational leaders and received top-notch ratings from our attendees. His presentation was so engaging and upbeat, and there was so much energy in the room when he kicked off his session. Jason provided practical and specific tips on how to have a check-in conversation with staff, and there were plenty of takeaways that our attendees can implement at their organizations. Jason crafted his examples, stories, and key points in a way that really resonated with our audience. He was organized and professional during every step of the planning process, and I highly recommend inviting Jason to speak at your next event.
Director, HR Source
The day was indeed wonderful. Jason was warm, personable, engaging, and insightful. I benefited from personal, small group sharing and from his presentations. We will plan to send the formal reviews out soon, but all the anecdotal feedback from the day was exceedingly positive. One of the things I have meditated on most since last week was this particular line, ‘Uncertainty is bad in every relationship.’ I have used that as a spur toward more positive relations at work and in my personal life. We are grateful for Jason and his service to us. I hope to connect again in the future.
Chief Resource Officer, SeniorAge
I just wanted to drop a quick note of thanks for your presentation this afternoon. Your message was well aligned with our overall conference theme and was a great follow-up to our sessions on inspirational leadership and our Speed of Trust ‘book club.’ And given the challenging environment we have to meet in, you did a great job keeping everyone very engaged (in a virtual world). Awesome job! The feedback I’ve received so far has been nothing but positive!
Vice President, Landscapes Gold Management
Jason was a hit at MHEDA’s Annual Convention. The true testimonial is when an attendee follows up with us immediately after our meeting asking for a speaker’s handout materials. Jason was gracious to comply right away and our attendee was thrilled. I personally took away some great nuggets to implement internally. I highly recommend Jason and we hope to work with him again.
CEO, MHEDA
Jason received top-notch ratings from our attendees. His presentation was so engaging and upbeat, and there was so much energy in the room when he kicked off his session. He provided practical and specific tips on how to have a check-in conversation with staff, and there were plenty of takeaways that our attendees can implement at their organizations. He crafted his examples, stories, and key points in a way that really resonated with our audience.
Julie Belloli
Director of Member Experience, HR Source
If you're looking for a speaker that absolutely must deliver, Jason should be at the top of your list. There are many speakers on the circuit who tout their ability to drive performance, culture, and stronger leadership. Few speakers can both engage audiences AND partner with companies to ensure their message aligns with business needs. Jason is one of the special ones. I have had the pleasure of working with him on a ton of speaking and content opportunities, and he consistently crushes it.
Kevin Mullins
Content Lead, WorkHuman Live
Jason is a modern HR luminary. He is on the pulse of performance management and is always five steps ahead of what’s next. His insight into the human condition is evident in how he communicates solutions to those of use lucky enough to spend time with him.
Dan Miller
Director, Sales Content & Enablement, Workhuman

Books

Unlocking High Performance: How to use performance management to engage and empower employees to reach their full potential
Traditional performance management processes are often ineffective in increasing workforce engagement and fostering a positive em…
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Social Gravity: Harnessing the Natural Laws of Relationships
“It’s not what you know, but who you know that matters.” Whether you like it or not, it’s hard not to recognize that ther…

Fees

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Home Country €12000 to €40000 £10,001 - £35,000 $15000 - $50000
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US East Coast €12000 to €40000 £10,001 - £35,000 $15000 - $50000
US West Coast €12000 to €40000 £10,001 - £35,000 $15000 - $50000
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