Digital Transformation speakers

Why organisations work with Terry Lundgren He executed one of the largest retail mergers in US history and rebranded more than 400 regional stores under a single national brand inside twelve months, a case study in integration that boards rarely get to hear from the person who ran it. He led a Fortune 100 retailer through the early omnichannel transition, making capital and organisational decisions that other CEOs were still debating. He sits on the board of Procter and Gamble and chairs its Compensation and Leadership Development Committee, which gives him a current view of how blue-chip boards are thinking about CEO succession and operating performance. His Deming Cup citation from Columbia Business School recognises sustained continuous improvement at scale, not a single transformation moment, which is the harder leadership question for most enterprises. Biography highlights Chairman and CEO of Macy’s, Inc. from 2003 to 2017; executive chairman until January 2018. Led the 2005 Federated/May acquisition, the largest US retail transaction at the time, creating a single national Macy’s brand from more than 400 regional stores. Director of The Procter & Gamble Company since 2013; chair of the Compensation and Leadership Development Committee. Executive in Residence, Columbia Business School; namesake of the Terry J. Lundgren Center for Retailing at the University of Arizona. Recipient of the National Retail Federation Gold Medal Award (2008) and the Columbia Business School Deming Cup (2012). Named one of Barron’s Top 30 CEOs in the World (2015) and WWD Newsmaker of the Year (2014). Biography Federated’s USD 11 billion acquisition of The May Department Stores Company in 2005 was, at the time, the largest retail transaction in US history. Inside a year, more than 400 regional department stores across the country had been rebranded under the Macy’s name. Terry Lundgren was the CEO who ran that integration. He had joined Federated in 1975, run Bullocks Wilshire at 35, served as Chairman and CEO of Neiman Marcus, and returned to Federated in 1994. By the time he became CEO of Macy’s, Inc. in 2003, he had spent almost three decades inside the operating layer of American retail. The fourteen years that followed are the substance of his speaking work. He launched the “My Macy’s” localisation programme in 2008, an early answer to the question of how a national chain competes with category specialists. He made the capital and organisational decisions that pulled Macy’s into omnichannel before most peers had committed. By his final year as CEO in fiscal 2016, the company was running sales of roughly USD 26 billion with about 140,000 employees. Since stepping down he has sat on the board of Procter and Gamble, chairing its Compensation and Leadership Development Committee, and served as an Executive in Residence at Columbia Business School. The Deming Cup citation from Columbia, awarded for continuous improvement at scale, is the credential that distinguishes him from CEOs known for a single defining moment. Key speaking topics Large-scale merger integration CEO leadership through structural change Omnichannel and the reinvention of retail Continuous improvement at enterprise scale Brand strategy and national brand building CEO succession and board-level talent decisions Ideal for CEO and board audiences working through merger integration or major restructuring. CHROs and Chief Talent Officers focused on CEO succession, executive development, and operating discipline. Retail, consumer, and consumer-adjacent leadership teams navigating channel transitions and brand consolidation. Senior leadership programmes inside large enterprises where the case studies need to come from someone who ran the company. Audience outcomes A first-hand account of what merger integration costs an organisation operationally, culturally, and in customer experience. A clearer view of the decisions a CEO actually faces when committing capital to a channel transition. Reference points from a fourteen-year tenure for how continuous improvement is institutionalised, not just announced. A board-level perspective on what compensation, succession, and leadership development look like inside a current Fortune 50 company.

Why organisations work with Theresa Payton She has held the most accountable technology seat in the world – not as an adviser, but as the operator responsible for securing the Executive Office of the President. That is a different class of credential from the vendor or think-tank backgrounds most cybersecurity speakers bring. Her book Manipulated – on The Guardian’s Top 10 Books About Cybercrime list, maps the specific mechanics of AI-driven disinformation, deepfakes, and election interference; organisations working on trust, governance, or brand integrity get a strategic framework they can act on. As a patented inventor of security designs and co-founder of a cybersecurity product company (Dark3, acquired by Celerium), she brings the practitioner’s perspective, not the theorist’s: she has built the solutions, not just described the problem. She translates threat intelligence into board-level language. Her seventeen years across banking technology, government, and private advisory work means she can speak credibly to risk committees, technology leaders, and general business audiences in the same event. Biography highlights First female White House Chief Information Officer, serving under President George W. Bush, 2006–2008 Founder and CEO of Fortalice Solutions, ranked in the Global Cybersecurity Top 500 by Cybercrime Magazine Prior senior technology executive roles at Bank of America and Wells Fargo Author of Manipulated: Inside the Cyberwar to Hijack Elections and Distort the Truth, The Guardian Top 10 Books About Cybercrime list; revised edition published 2024 Co-inventor on an approved U.S. patent in security design Recipient of the FBI Director’s Award for Community Service; 2020 CISO MAG Cybersecurity Crusader of the Year; 2019 Woman Cybersecurity Leader of the Year Starred as Deputy Commander of Intelligence on the CBS reality series Hunted Regular security commentator on the Today Show, Good Morning America, CNN, CBS News, Fox News, and MSNBC Biography Theresa Payton ran cybersecurity for the White House. From 2006 to 2008, as Chief Information Officer for the Executive Office of the President under George W. Bush, she was accountable for the security of IT systems used by the President and 3,000 staff: not as an adviser, but as the person responsible. Before that, she spent sixteen years in senior technology roles at Bank of America and Wells Fargo. The combination is unusual: operational authority at the highest level of government, built on a banking technology foundation. That background shapes how she approaches cyber risk with corporate audiences. The question she puts to boards is not whether their organisation will face a breach, but whether their governance structures are designed to know about it, act on it, and contain it. As CEO of Fortalice Solutions, listed in the Global Cybersecurity Top 500, she has spent fifteen years working through exactly that question with Fortune 100 clients. Her book Manipulated, named one of The Guardian’s Top 10 Books About Cybercrime, examines how AI-generated deepfakes, self-replicating chatbots, and coordinated disinformation campaigns are used to compromise institutions from the outside in. A revised edition was published in 2024. She is also a co-inventor on an approved U.S. patent in security design, and previously co-founded Dark3, a cybersecurity product company later acquired by Celerium. Her profile extends beyond the conference circuit. She has testified before government bodies, served as Deputy Commander of Intelligence on the CBS series Hunted, and is a regular security analyst on networks including CNN, CBS News, and MSNBC. For organisations where the board genuinely needs to understand what it owns and what it is exposed to, she is one of the few speakers who has actually sat in that seat. Key speaking topics Cybersecurity governance and board-level risk AI-driven threats and deepfake manipulation Secured digital transformation Election security and information integrity Data privacy and digital identity Fraud and social engineering Cybersecurity leadership and workforce Ideal for Boards and non-executive directors navigating cyber and AI governance CISOs, CIOs, and CTOs developing organisation-wide security strategy Risk, compliance, and audit committees in regulated sectors Technology and transformation leaders in financial services, healthcare, and government-adjacent industries Audience outcomes A board-ready framework for assessing the gap between digital investment and security governance Practical understanding of how AI-driven threats – deepfakes, disinformation, autonomous attack tools – operate in practice, not just in theory Clearer accountability structures for cyber risk at executive level Awareness of the specific ways social engineering and fraud are evolving, with concrete defensive steps Language and framing to take cybersecurity from a technical department concern to a strategic leadership conversation

Why organisations work with Tia White Operator perspective from inside a hyperscaler. She runs go-to-market, product and engineering for an AWS AI portfolio tracking over USD 25M in profit, including some of the fastest-growing services at AWS. A track record of taking generative AI and personalisation from theory into customer-facing product. She led the introduction of Personalized Search, Next Best Action and generative AI capabilities into Amazon Personalize. Cross-sector enterprise fluency. Before AWS she held senior technology roles at Wells Fargo, Capital One and JPMorgan Chase, leading regulated digital transformation programmes in financial services. A specific point of view on what separates AI investments that compound from AI investments that stall, grounded in current AWS customer work rather than vendor abstraction. A credible voice on building the technical leadership bench behind AI, including women and Black technologists, that boards are now being asked to account for. Biography highlights General Manager, AI and Machine Learning, Amazon Web Services. First Black woman hired as a GM in Machine Learning, AI and Analytics at AWS. Director of Engineering at a Fortune 100 company before age 30. Prior senior technology roles at Wells Fargo, Capital One and JPMorgan Chase. Led the launch of new Amazon Personalize capabilities including Personalized Search, Next Best Action and generative AI features; speaker at AWS re:Invent 2022 on personalisation. Featured in Forbes; keynote and emcee credits include SXSW and the Grace Hopper Celebration. Board and advisory roles include Rewriting the Code. Biography Generative AI has moved faster than most enterprise operating models can absorb. Inside AWS, Tia White runs the AI and Machine Learning business that customers turn to when a pilot has to become a product. She owns go-to-market, product and engineering for an AI portfolio tracking over USD 25M in profit, including some of the fastest-growing services at AWS. Her work at AWS includes leading the next generation of Amazon Personalize, with features such as Personalized Search, Next Best Action and generative AI capabilities now used by enterprises to lift engagement and revenue. She has spoken at AWS re:Invent on personalisation as an operating discipline rather than a marketing feature, and is regularly cited by AWS as a voice on what Gen Y and Gen Z customers expect from personalised experiences. Before AWS she held senior technology roles at Wells Fargo, Capital One and JPMorgan Chase, including the leadership of public cloud migrations in financial services. She reached Director of Engineering at a Fortune 100 company before the age of 30. That financial services background gives her a working answer to the questions regulated industries are now asking about generative AI, data, privacy and risk. She was the first Black woman hired as a GM in Machine Learning, AI and Analytics at AWS, and uses that platform to address the harder question behind most AI roadmaps, which is whether the organisation has the talent and the leadership bench to deliver them. She has been featured in Forbes, has keynoted and emceed at SXSW and the Grace Hopper Celebration, and sits on boards including Rewriting the Code. Key speaking topics Generative AI in the enterprise Personalisation as a revenue and engagement discipline AI agents and agentic workflows Machine learning in regulated industries Cloud migration and digital transformation Responsible AI and bias mitigation Building diverse technical leadership in AI and engineering Ideal for CTOs, CIOs and Chief Data and AI Officers moving from AI pilots into production CMOs and Chief Customer Officers investing in personalisation, recommendation and customer engagement Boards and executive committees in financial services, retail and regulated industries setting AI strategy CHROs and DEI leads responsible for the technical talent pipeline behind AI Audience outcomes A clearer read on which generative AI use cases pay back and which do not, drawn from live AWS customer patterns. A working view of personalisation as an operating capability that touches data, product and engineering, not a marketing campaign. Sharper questions for the board on AI risk, privacy and the operating model around generative AI. A concrete sense of what the technical leadership bench behind a serious AI roadmap looks like, and where most organisations are short.

Why organisations work with Tim Cole He began writing about the commercial internet in 1995, when he started one of the first online diaries in Germany, before the word blog existed. A thirty-year record of covering technology cycles is what lets him tell an inflection point from a sales pitch. AI Means Business and Digitale Transformation are written for non-technical managers, which is the constituency most companies actually need to move. He pitches at the board, not at the engineering org. As editor-in-chief of Smart Industry, he has continuous visibility into how Industry 4.0, IoT and cognitive computing are being deployed inside European manufacturers, which makes his examples concrete rather than aspirational. Wild Wild Web compares today’s platform giants to the monopolists of the 19th-century American frontier and argues for a code of digital ethics. It gives boards a usable vocabulary for GAFA dependency, regulation and digital sovereignty. He works in English and German, and has covered the German Mittelstand since the 1990s. On identity and access management he has operator standing, having co-founded the European analyst firm KuppingerCole in 2004. Biography highlights Editor-in-chief, Smart Industry – the IoT Business Magazine, since 2016. Editor-in-chief of the internet business magazine Net Investor; long-running columnist for FAZ, VDI-Nachrichten, Der Standard and IX. Author of around a dozen books on the digital economy, including Success Factor Internet (Econ, 1999), Digital Enlightenment Now! with Ossi Urchs, Digitale Transformation (Vahlen, 2015), Wild Wild Web (2018) and AI Means Business (2020). One of the first journalists in Germany to cover the internet; began writing an online diary in 1995, before the word blog existed. American-born, resident in German-speaking Europe since 1961 and now based in Austria; anchored the technology programme eTalk for n-tv and N24. Co-founder in 2004 of KuppingerCole, the European analyst firm for identity and access management, and a Distinguished Fellow of the firm; appointed in 2010 to run its US operation from Boston. Biography Success Factor Internet came out in 1999, four years after Tim Cole began writing an online diary, before the word blog existed. The books that followed, Digitale Transformation and AI Means Business among them, keep returning to the same question. How does a real company, with a real cost base and real customers, actually change? That long record is the asset. As editor-in-chief of Smart Industry, the IoT business magazine, Cole reports on European manufacturers moving from connected sensors to operating advantage, and on where those programmes stall. The magazine covers IIoT, Industry 4.0, cognitive computing and predictive analysis, which keeps his examples close to what companies are actually running. His audience is the non-technical manager. The books are written for executives who make capital allocation calls on AI, IoT and platform strategy without being engineers. They need a clear account of what the technology cannot do as well as what it can. He writes from inside the European debate on identity and security. In 2004 he co-founded KuppingerCole, the analyst firm that made identity and access management its speciality, and in 2010 he took charge of its US operation from Boston. Wild Wild Web, published by Vahlen in 2018 and in English the same year, sets the argument out at full length. It compares Google, Amazon, Facebook and Apple to the monopolists of the 19th-century American frontier. The argument is that the digital society needs its own rule of law, a code of digital ethics that companies write and hold themselves to. Key speaking topics Digital transformation for non-technical leaders Artificial intelligence in business Industrial IoT and Industry 4.0 Digital ethics and the social contract of the internet Platform power, GAFA and digital sovereignty IT security and digital identity management Cognitive computing and predictive analysis The future of the European Mittelstand in a digital economy Ideal for Boards and executive committees of European industrial and Mittelstand companies confronting AI and IoT investment decisions CIOs, CDOs and transformation leads who need a credible non-technical voice to align the rest of the executive team CISOs and identity-management functions briefing boards on cyber and digital sovereignty Industry conferences on manufacturing, IoT, Industry 4.0 and applied AI Audience outcomes A grounded read on which AI and digital transformation moves are real operating advantage and which are still vendor narrative. A working vocabulary for board-level conversations about platform power, digital ethics and digital sovereignty. Examples drawn from European industrial and Mittelstand companies that Smart Industry has reported on. A clearer sense of where IoT and Industry 4.0 investment is actually paying back, and where it is stuck in pilot. A frame for talking about AI’s limits as well as its potential, in language a non-technical executive team can use.

Why organisations work with Tim Cortinovis He treats AI in sales as an operating model question, not a tooling question. The conversation shifts from “which platform” to “what does revenue generation look like when the work itself is automated” His “single-handed unicorn” thesis names a specific argument that lands with founders, scale-up CEOs and corporate innovators: the unit economics of building large companies with very small teams have changed, and the strategic implication is concrete He is one of a small number of speakers genuinely fluent in agentic AI for revenue, recognised by Thinkers360 in both the AI and Sales categories, not one or the other He delivers in English, German and Spanish, which makes him commercially useful across European corporate audiences without translation overhead The frame is business-first and pragmatic. Forbes called him a tech visionary, but the room gets actionable economics, not a tour of model capabilities Biography highlights Top 10 Thought Leader in Agentic AI and Top 10 Thought Leader in Sales, Thinkers360 Author of several books on AI in sales and revenue, including Agentic Revenue Systems and The Single-Handed Unicorn Named clients include Siemens, E.ON, ING, MSC Cruises, Edelman and YPO Master of Arts in Spanish and German Linguistics, University of Hamburg Member, Global Speakers Federation and German Speakers Association Keynote languages: English, German, Spanish Biography Most “AI in sales” content is still tooling content. It explains what platforms exist, how a model can draft an email, where automation removes a click. The harder argument, the one buyers are starting to ask for, is what the commercial organisation looks like when an autonomous agent owns the workflow end to end. Tim Cortinovis works in that argument. His ‘single-handed unicorn’ thesis names something specific: the unit economics of building a large business have changed, because agentic systems now do work that once required headcount. For corporate leaders, the implication is a redesign of how revenue and customer operations are staffed. His most recent book, Agentic Revenue Systems, carries that argument into the enterprise. It frames a three-layer model for revenue teams: human judgment, agentic execution, and governance. Thinkers360 places him in the top ten globally for both Agentic AI and Sales. The credentials sit on top of fifteen years of operating experience in international B2B sales and marketing, primarily in IT and automation. That history shows in the room. Named clients include Siemens, E.ON, ING, MSC Cruises and Edelman, and the work is delivered across English, German and Spanish for European audiences who want practical economics rather than a tour of model capabilities. In Forbes, Michael Ashley described him as a ‘tech visionary’. The more useful description is that he gives a sales leadership team a defensible answer to what AI is actually for in their organisation. Key speaking topics The Agentic Revenue Architecture Agentic AI in sales and revenue operations The single-handed unicorn thesis Sales and marketing automation AI-driven business model redesign Future of work in commercial functions Digital transformation in B2B sales Ideal for Chief Revenue Officers and Chief Commercial Officers running AI transformation in sales Founders and scale-up CEOs rethinking headcount under agentic AI Boards and ExCos asking what AI actually changes about commercial operating models Sales leadership offsites and B2B revenue conferences across Europe and the Americas Audience outcomes A clear position on what agentic AI changes about the structure of a revenue organisation, not just its tools A working vocabulary for the single-handed unicorn argument and where it does and does not apply Specific examples of AI-driven commercial models from companies already operating this way A sharper view of where their own sales function is automatable now versus 18 months out

Why organisations work with Tim Sanders He sits inside G2’s data on how millions of business buyers actually evaluate and adopt software, which gives his AI commentary an evidence base most keynote voices do not have. His Harvard Business School Digital Data Design Institute fellowship pairs that operator view with formal research on AI and digital innovation, so the argument lands with both the CIO and the CFO. He has run the playbook before: as Yahoo!’s Chief Solutions Officer through the original platform shift, and at Upwork on digital transformation and talent strategy, he has lived the gap between platform promise and operating reality. Five books, including the New York Times bestsellers “Love Is the Killer App” and “The Likeability Factor,” give him a thirty-year track record of translating shifts in how technology changes commercial behaviour into language operators can use. “Dealstorming” gives sales and revenue audiences a structured method for unsticking high-value deals, named in case studies at Yahoo!, CareerBuilder, Regus, and Conde Nast. Biography highlights Chief Innovation Officer at G2, the world’s largest software marketplace Executive Fellow, Digital Data Design Institute at Harvard Business School Former Chief Solutions Officer at Yahoo! and head of Yahoo’s in-house think tank Former Vice President of Client Strategy at Upwork Author of five business books, including New York Times bestsellers “Love Is the Killer App” and “The Likeability Factor” Author of “Dealstorming,” with referenced sales work at Yahoo!, CareerBuilder, Regus, and Conde Nast Biography The hard problem inside most AI programmes is no longer the model. It is the operating decision: which workflows to rebuild, which software to back, which vendors are quietly underdelivering. Tim Sanders works on exactly that question, with two unusual vantage points behind him. The first is G2, where he is Chief Innovation Officer. G2 holds the largest first-party dataset on how business buyers evaluate software, which gives him a live read on what is actually being bought, abandoned, and renewed across the SaaS and AI stack. The second is Harvard Business School’s Digital Data Design Institute, where he is an Executive Fellow translating research on AI and digital innovation into material business leaders can act on. Earlier in his career, he was Chief Solutions Officer at Yahoo! during the original web platform shift and led its internal think tank. He went on to serve as Vice President of Client Strategy at Upwork, working with enterprises on digital transformation and the talent side of technology change. That sequence of operator roles is what gives his keynote work its bite: he has been the executive on the receiving end of the slide that says “AI will change everything.” He has also written through every one of these shifts. “Love Is the Killer App” and “The Likeability Factor” became New York Times bestsellers and remain mainstays of corporate reading lists. “Dealstorming” is used by sales organisations as a structured method for breaking through high-value deal blockers, with named work at companies including CareerBuilder, Regus, and Conde Nast. Key speaking topics AI adoption and return on AI for the enterprise Software buying behaviour and the SaaS market Sales strategy and revenue collaboration Customer experience and modern buyer behaviour Digital transformation and the future of work Leadership in technology-driven organisations Ideal for CEOs, CIOs, CDOs, and Chief AI Officers running enterprise AI programmes CROs, CCOs, and sales leadership teams under pressure on revenue productivity Boards and ExCo sessions weighing AI capital allocation and software portfolio decisions SaaS, technology, and professional services organisations rethinking go-to-market in an AI buyer environment Audience outcomes A clear read on where enterprise AI adoption actually is, based on first-party SaaS buyer data rather than vendor narrative A sharper view of which AI use cases are creating measurable operating advantage and which are stuck in pilot Practical moves for sales and revenue teams to work with, not against, an AI-augmented buyer A repeatable method for breaking through stalled high-value deals through cross-functional collaboration Renewed confidence at the leadership level that AI strategy is a decision domain, not a technology domain

Why organisations work with Ting Li A sitting professor at a top European business school whose work appears in Management Science, MIS Quarterly, and Information Systems Research, which means the frameworks she brings to a leadership room have already been tested against the strongest academic standards. Director of Digital Business Practice at the Erasmus Centre for Data Analytics, where research is run alongside large corporates and the Dutch government, so the recommendations are grounded in operating reality rather than slideware. One of the few academic voices working across digital pricing, online advertising, social and mobile analytics, and immersive technology, which lets her connect AI investment decisions to concrete commercial levers. Named to the Poets and Quants Top 40 Under 40 ranking of business school professors, an external signal that the teaching translates for senior executive audiences, not only doctoral students. Bilingual in English and Mandarin, with research and teaching ties across Europe, North America, and China, useful for boards working through digital strategy with operations on both sides of the rules-based order. Biography highlights Professor of Digital Business and head of the Information Systems group at Rotterdam School of Management, Erasmus University. Founding member and Academic Director of Digital Business Practice at the Erasmus Centre for Data Analytics, and head of the Immersive Tech and AI Lab. Visiting Professor positions at Wharton, MIT, Tsinghua, Temple, Arizona State, and City University of Hong Kong. Published in Management Science, MIS Quarterly, Information Systems Research, Nature Communications, Production and Operations Management, and Harvard Business Review. Named by Poets and Quants as one of the Top 40 Best Business School Professors Under 40 Worldwide. Research funded by the Dutch National Science Foundation and by industry partners including VIVAT, AllSafe, and the Dutch Police. Biography Most digital strategy advice on AI and platforms is opinion dressed as evidence. Ting Li works the other way around. Her research at Rotterdam School of Management uses econometrics, field experiments, and machine learning to test what digital technologies actually do to consumer behaviour, pricing, and competitive position, then translates the result for the people making the investment call. At RSM she holds the chair in Digital Business and runs the Information Systems group. She is also Academic Director of Digital Business Practice at the Erasmus Centre for Data Analytics, where she works with corporates and Dutch public bodies on live problems in digital advertising, platform design, and AI deployment. The Immersive Tech and AI Lab she leads gives her a working view of where AR, VR, and generative tools are starting to change customer experience rather than only marketing decks. Her academic record sits at the top of the field. Papers in Management Science, MIS Quarterly, Information Systems Research, and Nature Communications, alongside articles in Harvard Business Review, mean a board hearing her on digital pricing or online advertising is hearing the underlying evidence, not a secondhand reading of it. Visiting positions at Wharton, MIT, and Tsinghua give her a working network across the leading research centres on the digital economy. The Poets and Quants Top 40 Under 40 ranking captured what executive education clients already report: she is a researcher who can hold a senior room. That is what makes her useful when the question on the table is whether a specific AI or platform bet will move the business. Key speaking topics Digital strategy and the digital economy AI and decision-making in the enterprise Digital platforms and online advertising Pricing and revenue management Social and mobile analytics Digital privacy and algorithmic accountability Generative AI, AR, VR, and immersive technology Ideal for Boards and executive committees setting digital and AI investment priorities. Chief Digital, Data, and AI Officers moving from pilots to operating deployment. Chief Marketing Officers and revenue leaders working on pricing, platform, and advertising decisions. Strategy and innovation leads in retail, financial services, and consumer-facing platforms. Audience outcomes A clearer read on which AI and digital investments have evidence behind them and which do not. A sharper view of how digital pricing, advertising, and platform mechanics affect customer behaviour at scale. Practical reference points for governing AI use in commercial decisions. A working sense of how immersive and generative technologies are starting to reshape customer experience.

Why organisations work with Tom Goodwin His 2015 observation that Uber owns no vehicles and Airbnb no real estate became the standard way executives describe asset-light competition. He gives a leadership team the same lens on its own business: where value is moving, and who is positioned to own the customer. He has made technology bets inside two of the world’s largest advertising and media groups, as EVP and Head of Innovation at Publicis-owned Zenith Media and before that as SVP of strategy and innovation at Havas Media. He advises others now on calls he has had to make himself. His read on AI cuts against both the hype and the gloom. Under the banner he calls “nowism,” he argues the technology to grow already exists and the constraint is nerve and imagination. Boards leave with something to act on, not another warning about the future. He has spent two decades translating technology for commercial audiences, as a columnist for The Guardian, TechCrunch, and Forbes and as host of the Euronews series The Edge. Operators follow the argument and can repeat it, without needing a specialist to decode it. Biography highlights Author of Digital Darwinism: Survival of the Fittest in the Age of Business Disruption, published by Kogan Page and translated into several languages Author of the 2015 TechCrunch essay “The Battle Is For The Customer Interface,” one of the most widely cited descriptions of platform business models Former EVP and Head of Innovation at Zenith Media, part of Publicis Groupe; earlier SVP, Strategy and Innovation at Havas Media Founder of the innovation consultancy All We Have Is Now, advising Fortune 500 companies and startups Named LinkedIn’s #1 Voice in Marketing Host of The Edge, a technology series for Euronews; columnist for The Guardian, TechCrunch, Forbes, Adweek, and Marketing Week Biography In 2015, a single paragraph in TechCrunch changed how executives talk about competition. It pointed out that Uber owned no vehicles, Airbnb no real estate, Alibaba no inventory, and Facebook made no content. The author was Tom Goodwin, then senior vice-president of strategy and innovation at Havas Media. The line stuck because it named something leaders could feel but had not put into words: value was moving from owning assets to owning the customer relationship. Goodwin had spent his career inside that shift, later running innovation at Publicis-owned Zenith Media and advising large companies on where to place their bets. His argument now centres on artificial intelligence, and it runs against the prevailing mood. Most organisations, he contends, use new technology to make the old business run more smoothly, when the real opportunity is to rebuild what the business does. He calls the practical version of this “nowism”: the tools to grow already exist, and the limit is nerve and imagination. That case reaches a wide audience. Goodwin hosts The Edge, a technology series for Euronews, and has been named LinkedIn’s #1 Voice in Marketing. He set out the full argument in his book Digital Darwinism, published by Kogan Page. Key speaking topics Artificial intelligence and business strategy Digital transformation Platform and asset-light business models The future of business Technology and consumer behaviour Marketing and the customer interface Ideal for CEOs and boards setting the direction of a digital or AI strategy Chief Marketing and Chief Digital Officers deciding where technology changes the customer relationship Innovation, strategy, and transformation leads under pressure to show a return on technology investment Senior leadership teams at large incumbents facing platform-native competitors Audience outcomes A way to judge which technologies change their business and which are noise A concrete test for their own model: what the company would look like if it were built today Language to explain asset-light and platform competition to their own teams and boards A more pragmatic read on AI that stays on what is usable today

Why organisations work with Tonje Elisabeth Aarøe She brings a perspective built from both sides of the transformation equation: having seen digital change from inside Google and Microsoft, and then spent years advising organisations on why the people side of it breaks down. Empulse, the staff engagement diagnostic she co-developed with Professor Sut I Wong at BI Norwegian Business School, gives organisations a structured way to measure how employees are actually experiencing transformation, not how leaders think they are. FranklinCovey’s methodology underpins her advisory work, bringing a globally tested behaviour-change framework rather than a proprietary system built on personal experience alone. Her work addresses a specific failure mode – the 70% change project failure rate – with diagnostic and practical tools rather than motivational reframing. She has delivered in academic and executive contexts across institutions including BI Norwegian Business School and Durham University Business School, giving her work independent intellectual grounding beyond the speaking circuit. Biography highlights Country Manager Norway, FranklinCovey North; the globally recognised leadership and behaviour-change organisation Former Industry Manager, Google Norway; prior enterprise sales and marketing roles at Microsoft Co-developer of Empulse, an employee engagement survey built with Professor Sut I Wong of BI Norwegian Business School to measure employee experience during digital transformation Author of Ignite Your Inner Game Changer (2017) Founder of Growthitude, a transformation and engagement consultancy Guest lecturer at BI Norwegian Business School and Durham University Business School Certified Prosci Change Management Practitioner; certified NLP Trainer Contributor to PECB Insights on digital transformation topics Biography Most digital transformation programmes treat culture as the final phase; the communications plan, the change management appendix. Tonje Elisabeth Aarøe’s argument, built over a career inside Google and Microsoft and then sharpened through advisory work at FranklinCovey, is that this sequencing is the primary reason so many programmes fail. At FranklinCovey Norway, where she serves as Country Manager, Aarøe advises organisations on leadership capability and employee engagement using one of the most widely deployed behaviour-change methodologies in the world. Her practical toolkit includes Empulse, a staff engagement diagnostic she co-developed with Professor Sut I Wong at BI Norwegian Business School, which allows organisations to track how employees are actually experiencing transformation at pace, rather than retrospectively. Before moving into advisory work, she spent the better part of 15 years in corporate technology and digital sales at Microsoft and Google, working with enterprise clients across sectors on digital strategy and commercial execution. That background means she can describe transformation from inside the organisations that defined it, not only from the consulting room. She has guest lectured at BI Norwegian Business School and Durham University Business School, and contributes to PECB Insights. Her work sits at the intersection of operational credibility and structured methodology; a combination that tends to land in rooms where cultural scepticism about change consultants runs high. Key speaking topics Employee engagement in digital transformation Culture change management Change leadership in hybrid and international environments Building high-performing teams Behavioural change at organisational scale Leadership development and execution Digital work culture Ideal for CHROs and People Directors leading culture or engagement programmes during transformation CEOs and leadership teams managing organisation-wide change initiatives Transformation and change leads in mid-to-large organisations implementing new ways of working L&D and executive education programmes looking for practitioner-led content on digital culture Audience outcomes A clearer understanding of why employee engagement, not technology, determines transformation outcomes Practical framing of how culture and behaviour change can be managed alongside – not after – digital implementation Familiarity with diagnostic approaches (including pulse-survey methodology) for tracking engagement during change Specific leadership behaviours that sustain team performance under sustained organisational pressure A more honest account of how digital change actually lands inside organisations, drawn from inside Google and Microsoft

Why organisations work with Tony Fernandes The AirAsia acquisition – a loss-making airline bought for one Malaysian ringgit and turned profitable within two years – is not an anecdote; it is a live case study in the structural conditions required to make a low-cost model work, and Fernandes can examine its mechanics from the inside His experience running Capital A across aviation, fintech (BigPay), logistics (Teleport), and digital platforms gives him direct exposure to the question of whether and how a low-cost operating logic translates to adjacent categories; a question most diversifying businesses cannot answer from first-hand evidence He operated through several serious crises – the QZ8501 crash, the COVID-19 near-collapse of the aviation industry, and regulatory probes. He can speak to crisis leadership and institutional transparency from personal rather than theoretical experience His trajectory from accountant to entrepreneur, with career foundations at Virgin and Warner Music, gives him the financial fluency to discuss growth strategy at a structural level, not just as an inspirational narrative Named Forbes Asia Businessman of the Year (2010) and included in the TIME 100 (2015), providing credibility with senior international audiences Biography highlights Co-founder of AirAsia; acquired the airline in 2001 for MYR1 and MYR40 million in debt; turned it profitable within two years CEO of Capital A Berhad, the investment holding company whose portfolio spans aviation, logistics (Teleport), fintech (BigPay), and digital travel platforms Educated at the London School of Economics; Fellow of the Association of Chartered Certified Accountants; member of the Institute of Chartered Accountants in England and Wales Career foundations at Virgin Communications (financial controller) and Warner Music Group (VP Southeast Asia) Forbes Asia Businessman of the Year (2010); included in TIME magazine’s TIME 100 list (2015) Commander of the Order of the British Empire (CBE), conferred 2011; Commander of the Legion d’Honneur, awarded by the French government Author of Flying High (2017), an account of the AirAsia model and the entrepreneurial decisions behind it Biography Building a low-cost business is a specific discipline, not a general management philosophy. It requires a structural commitment to cost architecture that most organisations talk about but few maintain under the pressure of growth, competition, and investor expectations. The question of how that discipline is designed, defended, and scaled is one of the most practically useful strategic questions a senior leadership team can work through. And Tony Fernandes has lived it across one of the most scrutinised business turnarounds in Asian commercial history. Fernandes acquired AirAsia in December 2001 alongside three co-founders, taking on a government-linked airline carrying MYR40 million in debt. Within two years it was profitable. Within a decade it was Asia’s largest low-cost carrier by passengers carried, operating across multiple regulatory environments with a model that held its structural logic even as the network grew. The mechanics of that – cost discipline, people culture, regulatory negotiation, market sequencing – are what he brings to a conversation. His broader career adds analytical weight. Trained as an accountant at the London School of Economics and ACCA-qualified, he built his early career at Virgin Communications and as VP Southeast Asia at Warner Music before entering aviation. That foundation in financial control, combined with the scale of what he subsequently built, gives him a capacity to speak about growth strategy at the level of structure rather than story. The post-aviation chapter matters too. Capital A’s evolution from an airline group into a holding company spanning fintech, logistics, and digital travel platforms represents a live experiment in whether a low-cost operating logic can be applied beyond the category that originated it. Forbes Asia named him Businessman of the Year in 2010; he appeared on TIME magazine’s TIME 100 list in 2015. The CBE and Commander of the Legion d’Honneur reflect the international reach of what AirAsia built. Key speaking topics Low-cost business model design and defence Business turnaround and commercial restructuring Scaling across regulated, multi-market environments Entrepreneurial decision-making under constraint Crisis leadership and institutional transparency Diversification strategy and platform business models Southeast Asian market growth and aviation industry transformation Ideal for CEOs and boards of growth-stage or expanding businesses wrestling with cost discipline at scale Strategy and transformation leaders in capital-intensive or regulated industries Entrepreneurs and founders preparing for multi-market expansion Senior teams in aviation, logistics, travel, and adjacent industries benchmarking against proven low-cost operators Audience outcomes A structural understanding of what makes a low-cost business model sustainable, not as a cost-cutting exercise but as an operating architecture A clearer framework for thinking about diversification: when the core model’s logic translates to adjacent categories and when it does not Practical reference points from AirAsia’s expansion for organisations navigating multi-market regulatory complexity A more grounded view of crisis leadership: what transparency and accountability look like in practice when institutional reputation is at stake Sharper thinking about the relationship between people culture and commercial performance in high-growth, low-margin environments

Why organisations work with Tyler Cohen Wood She brings the threat picture a board actually needs: thirteen years inside the Department of Defense, including roles as Deputy Cyber Division Chief at the DIA and the Directorate’s named Cyber Subject Matter Expert, translated into language a non-technical executive can act on. She has run cyber risk at commercial scale. As Director of Cyber Risk Management at AT&T she built defences across one of the largest customer bases in the world, so her advice maps onto P&L decisions, not just policy. She is operator, not pundit. As co-founder of Dark Cryptonite (patent-pending zero-trust encryption) and CEO of MyConnectedHealth (AI in clinical diagnostics), she is currently building in the two domains she speaks on. Her work on social engineering and deepfakes draws on a digital forensics career at NASA’s Office of Inspector General and the DoD Cyber Crime Center, where she investigated major crimes and intrusions. That gives the deepfake material specific case grounding rather than headline commentary. She holds multiple US provisional patents for cyber capabilities and is a regular expert voice on Good Morning America, CNN, The Wall Street Journal and Bloomberg, so she lands in front of executive audiences who recognise her from crisis coverage. Biography highlights Former Senior Intelligence Officer and Deputy Cyber Division Chief, Special Communications Division, US Defense Intelligence Agency. Former Director of Cyber Risk Management, AT&T. Co-founder, Dark Cryptonite (patent-pending zero-trust encryption); Founder and CEO, MyConnectedHealth Inc. Author of Catching the Catfishers (Career Press); co-author of Alternate Data Storage Forensics (Syngress). Holder of multiple US provisional patents for cyber capabilities. Regular commentator for Good Morning America, CNN, The Wall Street Journal, Bloomberg, and GovInfoSecurity. Biography The cyber threat picture has changed shape. Adversaries now use generative AI to scale phishing, clone executive voices and produce convincing video. The defensive vocabulary that worked in 2018, perimeter, patch, password, no longer covers the surface area a modern board is responsible for. Tyler Cohen Wood spent thirteen years inside the US Department of Defense working on exactly that surface area. At the Defense Intelligence Agency she served as Senior Intelligence Officer and Deputy Cyber Division Chief in the Special Communications Division, and was designated the Cyber Subject Matter Expert for the DIA Science and Technologies Directorate. Her remit covered the White House, the DoD, federal law enforcement and the wider intelligence community. Before that, as a digital forensic examiner at NASA’s Office of Inspector General and the DoD Cyber Crime Center, she worked intrusion and major-crimes cases at evidentiary level. She then took that fluency into the commercial world as Director of Cyber Risk Management at AT&T, where the question shifts from intelligence reporting to defending revenue, customers and brand at scale. She now co-leads Dark Cryptonite, a venture building patent-pending zero-trust encryption for governments and enterprises, and is founder and CEO of MyConnectedHealth, an AI platform for clinical diagnosis. She holds multiple US provisional patents in cyber. What that combination gives an executive audience is a speaker who is currently building the technology she discusses, has carried the threat picture at state level, and has owned commercial cyber accountability inside a Fortune 10 business. Her writing reflects the same range: Catching the Catfishers on social engineering and online identity, and the co-authored Alternate Data Storage Forensics textbook used inside the forensics community. Key speaking topics Cybersecurity as a board-level risk AI and deepfake-driven social engineering Emerging technology strategy for executives Digital transformation and cyber risk management The innovation mindset for technical and non-technical leaders AI in healthcare and connected health Women in technology and senior leadership Ideal for Boards and executive committees treating cyber as a strategic, not IT, agenda item CISOs, CIOs and CTOs briefing non-technical leadership on AI-era threat posture Risk, audit and compliance leaders preparing for AI-driven fraud and identity attacks Industry conferences in financial services, healthcare, defence and critical infrastructure Audience outcomes A clearer board-level model for where cyber risk now sits in the operating model Specific examples of how AI is changing social engineering, deepfakes and intrusion tactics A grounded view of what zero-trust and encryption actually mean for procurement and architecture decisions A working understanding of how AI is being deployed in regulated environments such as healthcare Confidence to ask sharper questions of internal security leaders and external vendors

Why organisations work with Ugwem Eneyo She has operated, not observed. She built and sold SHYFT Power Solutions, a venture-backed company commercialising IoT-based metering and distributed energy software in Nigeria and East Africa, and now leads product and innovation at the acquirer, Steama Co. She holds patents underpinning advanced metering infrastructure for unreliable-grid environments, the technical layer most climate keynote speakers describe abstractly. She won the MIT Clean Energy Prize and is on Forbes 30 Under 30 in Energy, credentials that signal technical depth rather than commentary. She is one of a small group of Black female founders to raise over 1m USD of venture capital in climate hardware and software, giving her authority on capital formation, founder discipline and operating in markets that institutional capital under-serves. Her perspective on energy transition is grounded in the Niger Delta and Sub-Saharan Africa, the geographies where global emissions and energy demand growth are concentrated and where most Western climate frameworks degrade fastest. Biography highlights Co-founder and former CEO of SHYFT Power Solutions, acquired by Steama Co, where she serves on the Board of Directors and leads Product and Innovation. MIT Clean Energy Prize winner, 2017, for the Shyft smart meter and transfer switch product. Forbes 30 Under 30 in Energy; Women of Renewable Industries and Sustainable Energy honouree. Patent holder in advanced metering infrastructure for distributed energy resources. MS/PhD candidate in Civil and Environmental Engineering at Stanford University; BSc in Civil and Environmental Engineering from the University of Illinois at Urbana-Champaign. Speaker at the World Bank State of the African Union Forum, the Global Climate Action Summit, and Ceres. Biography A diesel generator runs in a Lagos backyard most nights. The household paying for it is not waiting for a national grid upgrade or a multilateral climate plan. They are choosing between fuel and electricity bills in real time. That is the market Ugwem Eneyo built a company to serve, and it is the market most net zero strategies still skip over. Eneyo co-founded SHYFT Power Solutions while an MS/PhD student in Civil and Environmental Engineering at Stanford, after earlier work as an environmental and regulatory risk advisor on infrastructure projects across South Asia, Africa and the Americas, and as an engineer at ExxonMobil. The company commercialised IoT-based metering, transfer-switch hardware and distributed energy software for Nigerian and East African customers operating between grid, solar and generator power. It won the MIT Clean Energy Prize in 2017, secured patents in advanced metering infrastructure, and was acquired by Steama Co, where she now leads product and innovation from the board. Her recognition list, Forbes 30 Under 30 in Energy, Women of Renewable Industries and Sustainable Energy, status as one of the early Black female founders to raise over 1m USD in venture capital, signals the rarer underlying point. The vast majority of energy transition speakers describe capital flows, policy and technology from outside the system. Eneyo built the hardware, raised the capital, hired the engineers and managed the regulatory and political risk inside one of the markets that will define whether the transition succeeds at global scale. For boards investing in climate, energy, emerging markets infrastructure or distributed technology, that operator-grade view is the contribution. The capital question is no longer whether the energy transition is real. It is whether it can be financed, engineered and governed in the places where demand is rising fastest, and Eneyo has done the work in one of those places. Key speaking topics Energy transition in emerging markets Distributed energy, microgrids and advanced metering Climate technology and venture-backed hardware Africa’s tech and startup ecosystem Sustainable infrastructure for fast-growing cities Capital formation for under-represented founders IoT and software for energy systems Ideal for Boards and investment committees of energy, utilities, infrastructure and climate funds with emerging-markets exposure CSOs, sustainability leads and ESG officers building credible transition strategies outside mature markets Heads of innovation and corporate venture teams in energy, industrial and technology businesses Convenings on climate finance, African business, and women and underrepresented founders in deep tech Audience outcomes A sharper view of where energy transition strategies break when they leave OECD markets, and what to design instead. A grounded picture of how distributed energy, IoT and metering actually work as a business in unreliable-grid environments. A working understanding of the capital, regulatory and operational realities facing climate hardware founders in Africa. A more honest read on the gap between net zero narrative and the engineering and finance required to deliver it where demand is growing fastest.