Diego Gilardoni

Boards built their growth strategies for a world that no longer exists. The China relationship is now a board-level risk, supply chains have to be re-engineered around political fault lines, and reputation in one capital can damage the licence to operate in another. Decisions taken with last decade’s mental model now produce the wrong answers faster than ever.

Diego Gilardoni helps senior leadership teams read geopolitical, cultural and reputational risk in a fragmented global economy, and translate that reading into commercial decisions on China, supply chains and corporate diplomacy.

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Why organisations work with Diego Gilardoni

  • He reads China the way a board needs it read: as a commercial relationship shaped by political signalling, cultural code and reputational exposure, not as a marketing opportunity that can be project-managed.
  • He held a seat on the International Advisory Board of the National Image Research Centre at Tsinghua University, which gave him direct line of sight into how Chinese institutions think about Western corporate behaviour, a vantage point few external advisors actually have.
  • His Oxford postgraduate work focused specifically on global reputation and corporate diplomacy, so he can move a leadership team from “we have a public affairs problem” to “we have an operating-model problem” without the usual translation costs.
  • His strategic foresight training spans the Institute for the Future, Kairos Future, the Copenhagen Institute for Futures Studies and the Oxford Scenarios Programme, which means scenarios for the room are built on recognised methodology rather than improvised futures language.
  • Former broadcast journalist, current advisor, working trilingually across English, French and Italian, with lived professional experience across Europe, the US and China. The geopolitical reading carries the texture of someone who has actually operated inside these systems.

Biography highlights

  • Author, Decoding China: Cross-cultural strategies for successful business with the Chinese (2017).
  • Former member, International Advisory Board, National Image Research Centre, Tsinghua University, Beijing.
  • Former Visiting Professor in global business and corporate diplomacy, University of International Business and Economics (UIBE), Beijing.
  • Postgraduate Diploma in Global Business, University of Oxford; Oxford Scenarios Programme, Saïd Business School.
  • Strategic foresight certifications from the Institute for the Future (Palo Alto), Kairos Future Academy (Stockholm) and the Copenhagen Institute for Futures Studies.
  • Contributor to the South China Morning Post and TEDx speaker on cross-cultural business.

Biography

The rules-based global economy that European and North American boards were trained inside no longer holds. China is a strategic relationship, not a market. Supply chains are political instruments. Reputation in one jurisdiction now creates legal and commercial exposure in another. Senior teams are still making capital decisions with a mental model from a different era.

Diego’s work sits inside that gap. His Oxford postgraduate diploma in global business focused on reputation and corporate diplomacy, his subsequent foresight training runs through the Institute for the Future in Palo Alto, Kairos Future in Stockholm and the Copenhagen Institute for Futures Studies. The methodology is recognised. The application is commercial.

China is the spine of his expertise. He served on the International Advisory Board of the National Image Research Centre at Tsinghua University and was Visiting Professor in global business and corporate diplomacy at UIBE in Beijing. Decoding China (2017) is the working manual for executives who need to operate inside the Chinese commercial system rather than perform competence at distance.

Before the advisory work, he spent the first 15 years of his career as a journalist with Switzerland’s national broadcaster, reporting from Europe and the United States. He writes for the South China Morning Post and has authored two earlier books in Italian, one on the reputational fallout of the Swiss banks’ WWII assets crisis, one on US foreign policy in a multipolar world. The reputation thread runs the length of the career.

Key speaking topics

  • Geopolitics and global business in a fragmented order
  • China strategy and cross-cultural commercial decision-making
  • Corporate diplomacy and reputation across jurisdictions
  • Strategic foresight and scenario thinking for boards
  • Cultural intelligence as a board-level capability
  • Strategic narrative and executive communication

Ideal for

  • CEOs, boards and executive committees with material China or wider Asia exposure
  • Heads of strategy, corporate affairs and public affairs in multinational organisations
  • Risk, supply chain and corporate development leaders re-pricing geopolitical exposure
  • Leadership programmes inside global financial services, industrials, luxury and hospitality groups

Audience outcomes

  • A sharper read of where the China relationship is going and what that means for specific commercial decisions in the room.
  • A working vocabulary for corporate diplomacy that closes the gap between public affairs, strategy and operations.
  • Scenario logic the leadership team can take back into capital allocation and supply chain decisions.
  • Concrete cross-cultural cues for negotiating, partnering and managing reputation across the China-West divide.

Talks

Exploring the Future to Anticipate Change

A working session on how senior teams use strategic foresight to stress-test current strategy against multiple plausible futures.

Key takeaways:

  • A method for separating noise from signal in the geopolitical and technological environment.
  • A scenario frame the executive team can use to challenge current strategic assumptions.
  • A view of where current commercial bets break under plausible future conditions.

Global Business in a Fragmented World

A reading of the geopolitical recession and what it means for multinational strategy, supply chains and capital allocation.

Key takeaways:

  • Where the rules-based order is actually fracturing and what that does to specific industries.
  • How political risk is now embedded inside commercial decisions, not adjacent to them.
  • Practical implications for China exposure, supply chain redesign and corporate diplomacy.

Navigating Global Complexity with a Global Mindset

Cultural intelligence treated as a strategic capability rather than a soft-skills topic.

Key takeaways:

  • The specific cultural codes that shape commercial outcomes across the China-West axis.
  • How leadership teams build cultural intelligence as an organisational capability.
  • Where cross-cultural failure produces the most expensive commercial errors.

The Diversity Dividend

A case for cognitive and cultural diversity as a decision-making advantage in complex international environments.

Key takeaways:

  • The link between diversity of perspective and the quality of strategic decisions.
  • How leadership teams convert demographic diversity into cognitive diversity.
  • Where homogeneous teams systematically misread global commercial environments.

Strategic Narrative for Better Leadership

Language and narrative as instruments of strategic alignment inside complex organisations.

Key takeaways:

  • How senior leaders use narrative to align organisations behind a strategic direction.
  • The difference between corporate communication and strategic narrative.
  • Practical models for building narrative that holds across stakeholder groups.

Videos

Testimonials

We had the pleasure of having Diego as a keynote speaker at our annual Sports Industry Summit 2018. He provided great insights on the broader picture behind China’s investment into sports. Diego provided the 100+ delegates with actionable on-stage advice on how to best drive business relationships with Chinese clients. We got great feedback from all attendees – very well done!
David Dellea
Head of Sports Business Advisory, PWC
I have seen Diego giving a speech on global communication and nation branding at the National Image Research Center of Tsinghua University in Beijing. I really enjoyed his presentation: insightful, crispy, entertaining, and, most importantly, able to convey an effective and meaningful message to both Chinese and Western audiences.
Yang Boning
Sr. VP Public Affairs China, Edelman
One of the most brilliant speaker ever had at our CEO luncheon.
Franco Polloni
Swiss-American Chamber of Commerce
Diego is an incredibly engaging and knowledgeable speaker who is adept at illuminating how China’s complex historical and cultural context impacts the intricacies of the business culture and consumer mindset today. We had the pleasure of welcoming him as a keynote speaker at our 2018 Annual Convention in Shanghai. There he addressed a crowd of more than 200 independent hoteliers of luxury hotels from around the world, providing thoughtfully tailored insights and opportunities to capture the rising affluent Chinese class.
Shannon Knapp
CEO, The Leading Hotels of the World
With a combination of broad knowledge, cross-disciplinary approach, business insights, and an engaging communication style, Diego provided us with a framework to help us better understand the changing global business environment. He also provided us with sharp insights on how to adapt to these realities by developing a truly global mindset.
Jonathan Raggett
Managing Director, Red Carnation Hotels Collection
Diego’s personal experience in working across cultures and his broad knowledge of global issues and dynamics made a significant contribution to our program aimed at developing innovative strategic thinking in international business. His lecture, through a lively and creative integration of theory and practical examples, was very well received by the participants, managers and executives who are constantly faced with the challenges posed by an increasingly complex global business environment.
Gianluca Colombo
Director of EMBA, USI University, Switzerland
I have had the opportunity of working and sharing the platform with Diego on various conferences and events. He is a great communicator with the ability to break down and simplify complex information.
Suddha Chakravartti
EU Business School
Diego is an engaging storyteller and eloquent speaker―whether in Europe, North America or Asia. I’ve had the pleasure of sharing a stage with him to witness how he holds an audience, makes insightful points and proves to be a pleasure to hear.
Robert Grupp
President, Grupp Global Partners LLC
Has a very pleasant way of engaging his audience with humor, charm, and substance
Robert Govers
Chairman, International Place Branding Association, The Netherlands
Diego stands as a global thought leader whose advanced perceptive abilities are able to shed constructive light on seemingly insurmountable societal and business issues
Peter Shaindlin
COO, Halelukani Corporation, USA
An excellent public speaker who understands how to connect in a meaningful way with his audience
Jon-Hans Coetzer
Vice President, World Communication Forum
Diego offers a rare combination of very valuable first-hand insights together with an analytical mind
Joseph Bikart
Co-founder, Templar Advisors, UK

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Books

Business
Business & Entrepreneurship
Economics
DECODING CHINA
Cross-cultural strategies for successful business with the Chinese